Marquesa Hotels, Dana Point

"About the service to be excellent rooms were clean. Staff was very polite and the weekend breakfast was excellent. I’ve never had any problem with any of the embassy hotels"

"Clean room but carpet was very dirty and old looking. Being a hotel on the beach, maybe ceramic flooring would be best. "

"Very clean, nice rooms and nice staff."

"Breakfast was good, didn't seem like the usual reheated breakfast meals that most hotels have. Pool was amazing, stays heated at 80 degrees. We booked hotel on accident, but turned it to be a nice little trip. Only down side is they charge for parking, not sure why, you would think it's included since nightly rate is not that cheap. Hotel staff was nice, although for some reason some of the female workers seem snappy. Over all nice/clean hotel. "

"Great staff clean rooms. Clean pool. Good breakfast options "

"Property grounds are very pretty. Rooms are older and have potential but are somewhat dirty. Caked on grime and dust on the trim, on bottom of dresser, dirty hand prints on the bathroom door. Linens are extremely rough and the most horrible toilet tissue! Coffee tray was dirty with dried up food on it and covered in spilt coffee. Front desk staff has no clue about anything in the area as far as restaurants, shopping, etc. No security on the grounds so our neighbors partied until 4:00am and there was no one to contact regarding the situation. We won't return any longer."

"Excellent staff and cleaning crew."

"Yrs"

"I checked in and the room I booked had a views with a walk out balcony, with a king size bed and a big tv, but as soon as I walked in their was a big pool of water in the middle of the room so I walked back down and told the staff and they accommodated me and changed my rooms but with no view, and 2 bed that squeaked all night while I moved, a horrible couch that was so hard. The towels looked dirty, there was random water bottles in the room some empty and some not. The room seemed like it was not cleaned properly but we got to the hotel late and the person at the front desk said their house keeping were not there anymore. Whatever, so we went to sleep. Then at about 4am the fire alarm went off and nobody in the hotel knew why and could not get anybody at the front desk to ask what was going on. We didn’t know if it was a real alarm or a false alarm. "