Top Hotels Near Marina Nuevo Vallarta in Nuevo Nayarit from NZ$127

"Our suite was clean, though there were a few small things that could use attention. Overall, everything was okay. The staff experience was mixed—some employees didn’t have the best attitudes. It may have been due to the heat, but regardless, customer service should remain a priority. Guests should still feel welcomed and treated well. The resort is definitely family-friendly. The kids had a great time and really enjoyed themselves. The pools were clean, and the bartenders did an excellent job keeping up with the crowd, which we appreciated. Overall, the main area for improvement would be ensuring that all employees provide better, more consistent customer service. "

"My only complaint is my room was not refilled with bottled water. The sign on the mini bar said it was restocked every 2nd day, on day 4 I had to call and ask for it."

"The staff were amazing and the resort was great. Will definitely come back! "

"Great resort we keep coming back year after year! Staff is excellent beach is beautiful, rooms are fantastic."

"Beach is far, get use to be riding hotel transportation or walk"

"Belle grande chambre, rideaux opaques, grande douche, petit frigo, lit et draps confortables. Magnifique rooftop, belle longue piscine, plusieurs jacuzzis. Vue magnifique sur les couchers de soleil. Tartare de thon immense mais au goût neutre. Bon cocktails. Je recommande cet hôtel"

"Updated - had money go missing from my room, poorly handled by staff and refused to call police. Karen was absolutely useless to deal with today despite being helpful before. First day and a half was fine until the cleaning person came to clean the room and sprayed the tile floor with what I thought was cleaning solution but was told later it was perfume. I was told the floors were still wet because the AC was on. And the humidity was the issue. Well I turned the AC off 10 hours prior and the floors were not wet until they sprayed the floors. One lady at the counter told me it was my fault for having the AC on, then when I told her it was off. She told me that was also the issue. The manager quickly corrected the issue and moved me to a different room. The room was a slipping risk for 7 hours. I was also told I should have opened the window, but not for too long. Perhaps if you didn't spray liquid all over the entire tiled room to begin with, there wouldn't have been a hazard. Yet I was somehow to blame for the entire rooms floors still being wet. I slipped and almost fell several times, and even with sandals on moving into the next room I slipped twice. I'd like to know the science behind how it is both the AC being on and also the fault of it being off. Hotel is great, and the staff has been amazing up until this interaction. Basically one person getting involved with the conversation Iwas having with the first person at the counter made the situation worse. Karen had it ha"

"Hotel esta hermmoso todo muy bien.10 de 10"

"We really enjoyed our stay. We thought the food was pretty good. The beach and ocean are clean. This resort mostly caters to Spanish speaking guests but a handful of the staff could speak English. The beds were a bit small. We would go back!"