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"Room clean and comfortable. Parking was inconvenient. Not clear in hotel description where to park and how to get there. Many streets NAV system old us to use were blocked off to vehicles. Once we found the parking garage, the hotel paid for parking. The hotel was very close to the cathedral and shopping."

"The room was cold on arrival. An air conditioning unit was the source of heat and this took a long time to warm us up! Otherwise a nice hotel"

"Staff amazing and very friendly and informative "

"Room was lovely & spacious enough to work as classed as small double. Breakfast was freshly cooked & well presented with continently sides also very good to choose from. Only small issue I had was shower was although easy to work & hot was that head positioned way too low for 6'4" person. Needs to be raised where there is space to do so, I was permanently bending in there."

"Staff and food was amazing, room was clean. Only little complaint is the road noise. "

"Our room was very good with a lovely view. Our welcome from front desk was quite cold which is why staff only get 4 out of 5 as the other staff were good. "

"Very friendly and welcoming staff. The room was clean and they had made a sofa bed up for my son. Plenty of tea,coffee and biscuits and the towels were lovely large ones instead of the usual face cloth you get to dry yourself with in many hotels. We liked the Bluetooth mirror in the bathroom and the soap etc was filled. The room and bathroom were very cold due to the old sash windows which were quite draughty. However you were able to control the heating easily and so were able to warm the room quite quickly. We did not sample the restaurant or spa services as this was only a one night stay."

"Good room, quite and good nights sleep. Select of food on offer"

"Hotel was very quiet as it was a Sunday - it is also currently being renovated - I wasn’t offered a refurbished room until I asked specifically if any were available after I had already checked in. Old room was very dated, had a creaky floor, tap dripping and whistling extractor fan in bathroom. I’m not sure if the newer room we had was same grade as much smaller room size and double rather than king size bed. Decor much better and bathroom nice. Breakfast buffet was poor, my partner gave the full English 3/10 - quite a small portion served. machine coffee like dishwater - not proper filter coffee. Service was good but there were less than 10 people dining so not sure how it would be on a busy day with one staff member. Plus point was free parking and only 10 minute walk into town. Would maybe go back when renovations completed. "