- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been before and loved it and looking forward to the next time
Book online or call:+64 9913 4658
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The service at this property was very disappointing. Room was not ready when I went to check in even though it was during their advertising checking in time. I was advised that they would contact me within half an hour to let me know if my room was ready - this never happened. I returned nearly an hour later, served by the same receptionist and she didn't seem to have a clue who I was - turned out room was ready just nobody bothered to contact us. The advertised pictures on the website are a far cry for what the room looks like. The room was dated, We were unable to lock the door to the balcony, the shower screen didn't seal properly, oh and did I mention their lifts weren't working properly. I was only advised of this after our check in, I wouldn't cancelled our booking if I had known. So we had to take the stairs on numerous occasions which turned out to be a good thing because we seemed to get stuck in the lift at one stage and then when the doors opened we hadn't moved off the floor we got into the lift on - I exited the lift and my husband was a bit slower in trying to get out when the lift started to move WITH THE DOOR OPEN!!. I reported this to the reception. I was generally unhappy with the hole experience and I would not recommend or return to the this property.