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"The pool was at 50 degrees, they wouldn’t turn on the heater. They don’t set foot in your room unless you are there for more than 3 days. This means no towels, beds aren’t made, no tissues, and out of conditioner. They didn’t have any milk for breakfast and our tv needed to be “reset” every am in order to work. The only pleasant fella was the guy working breakfast. He needs a raise and should give lessons to the other staff members working behind the desk. We had a boys basketball team at the hotel and they couldn’t swim, LAME! "

"This was a great location to the park. The beds were hard as a rock and the amenities were basic. "

"Room was clean no internet and the pool and hot tub was very very dirty "

"They charge a $50 cash deposit for “local” guests. This is seperate than putting a card on file for incidentals. There is no mention of this anywhere during the reservation process. We were in the area for my son’s basketball tournament. We are from about a hour away, but still considered local. There is no elevator. I wish I would have known this before booking a room for my 80 year old parents. The staff seemed rude and uninterested in providing customer service. They seemed to be bothered when I was asking them questions. The hotel is close to train tracks and the trains pass by during the night. The only thing good about the breakfast was the coffee was hot. I will say the room seemed clean, and the pool are was not bad. My advice would be to look at the hotels further north on 250. "

"Clean rooms. "

"The tv in our room was broke"

"The staff was very courteous however, the property is quite run down and in need of major renovations. The parking is not very secure and I didn't observe any security cameras. Breakfast was the standard fare and served up nicely and would be fine if you don't mind eating at broken down tables and benches covered in torn and stained cushions. Price should have been half what it was."

"Was great and the staff was great manager was great ty"

"The property was listed as pet friendly on Expedia, which was the primary reason I booked it. Pets not allowed. Expedia contacted the property manager regarding the discrepancy, and despite my providing screenshots clearly showing the property advertised as pet friendly, the refund request was denied. This was extremely disappointing customer service, especially given that this was a mid-week, off-season reservation with very low likelihood that the room would have otherwise been occupied. At a minimum, a courtesy refund or room credit would have been a reasonable and customer-focused resolution in light of the inaccurate listing information. "