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"There were mouse droppings, dead bugs, and what looked like blood in the room. I immediately requested a refund and left."

"Would have loved to use the pool however was closed while i was there."

"I stayed here before and after getting on the Amtrak route. The staff was super friendly and the pool was wonderful"

"The room was fine. My poor rating is the result of my interaction with the staff when checking in. I lost my temper, swore and walked about ten yards away, at which point I was told that the place employed security and I could be removed from the property. I was not threatening, and there was no recognition on the part of the staff that the hotel’s stance was unreasonable. I later saw online that the same issue has happened many times over the years, and that means that IHG can’t bring itself to avoid it. I don’t feel that I can trust IHG to treat me with respect. After nine hours on the road, with an aching back, tired and hungry, I stood in the lobby for over 15 minutes waiting to check in only to be told that my confirmed reservation (with confirmation email) would not be honored unless I called Expedia. Having tried and failed in the past to reach Expedia, I snapped. IHG shouldn’t treat customers like con artists. "

"Very nice place to stay"

"Our stay was wonderful with the exception of the pool being closed for renovations. This was not something that I saw when i booked 2 months ago but we would not have stayed here if we knew the pool was closed. "

"Best place to stay in town. We drive through here every year and this is by far the cleanest nicest overnight place for families"

"Great hotel in a very convenient location for anyone visiting Oberlin College & Conservatory."

"Great resort for a family gathering. Cedar Creek upgrades have elevated the rooms, pool and general facility. Only challenge is that it is now a lot more popular - gaggles of volleyball girls in the halls and pool when we were there!"