Private beach nearby, beach bar
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Reviews of Grand Hotel Pianeta Maratea Resort

4 out of 5
Grand Hotel Pianeta Maratea Resort
C.da Santa Caterina, 50, Maratea, PZ

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 239 reviews" "
Rating 8 - Good. 99 out of 239 reviews" "
Rating 6 - Okay. 28 out of 239 reviews" "
Rating 4 - Poor. 12 out of 239 reviews" "
Rating 2 - Terrible. 5 out of 239 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annica

Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, quiet, comfortable, very clean, great location to relax at. Rooms we're quite big for Europe. The town of Maratea was close to the resort. Staff was very helpful expecially Lina and Roberto.
Stayed 2 nights in Sep 2023

4/10 Poor

Sandra, Falls Church

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view, the pool and staff were very friendly and helpful. If we had to complain it would be the daily music was too loud and the coffee was awful.
Stayed 7 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Manon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had dinner at the Nuvole, menu a la carte. It was fantastic and we got the best service and food ever! The surroundings of the hotel and the view from there is spectacular, a must see!
Stayed 1 night in Sep 2022

10/10 Excellent

Gabriel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is large and allows a quality inclusive experience with it's size and elevation. There is a fee to access the beach, but it was still worth the beauty and privacy. We were able to really relax at the hotel and enjoy Maratea. It's an amazing coast.
Stayed 2 nights in Jul 2022

10/10 Excellent

Crystal, Winnipeg

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff at the pool were amazing, kids club staff, unreal. Restaurant staff downstairs (only one) kinda rude lacked any speed and seemed upset we even showed up. Room was fantastic, pool so great seeing you’re staying literally on top of a mountain, be ready for a crazy drive up. With an amazing view when you get there. The front desk staff varies, some amazing and kind and helpful, others when you could find them, seemed to just avoid eye contact and run away…it was strange. We lazed, dreamily by the pool and enjoyed our time. Be aware there is only 1 or 2 restaurants within walking. Both were fantastic we made it to the closest one twice as we refused to eat downstairs more than once. And it was so fantastic we had to go again. Our daughter didn’t want to leave she had such a fun time with kids club which in turn gave us a good relaxed time as well.
Stayed 3 nights in Jun 2022

8/10 Good

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
The room we had appeared remodeled. Checkin was fast. Beautiful property and amazing views.
Pool
View of rooms
View from room
View
Stayed 1 night in Jun 2022

8/10 Good

sharaz, BRAMPTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great hospitality.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, great service and overall great stay.
We had a very relaxing two night stay. We enjoyed a meal the first evening at the hotel restaurant. Great service and delicious food! I mentioned it was our anniversary trip and they surprised us with a cake for dessert. Also, they are knowledgeable about gluten free requirements and provide gluten free bread upon request. The hotel provides a shuttle to their private beach(not many gluten free food options at the beach snack bar but I was able to get a salad) and also into the town upon request for a small fee. The fee was definitely worth it. The room was basic but comfortable and had a balcony with a view of the ocean. We will stay here again if we are ever able to return to this beautiful town.
Stayed 2 nights in Jun 2021

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Hotel staff was amazing, especially the new manager. Everything was clean. Beautiful views. Very impressed. Need a car in Maratea.
Stayed 3 nights in Jun 2020
Response from Luigi G. on 10 Jul 2020
Thank you for staying at our facility. Your comment is very important to us!

6/10 Okay

Michel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK, not great.
Old hotel but clean. The reception is grandiose but the rooms are old and basic. Some apparati in the room are so old that they aren't even functional. Figuring out the old air conditioning controls is not obvious. Nonetheless, the room was comfortable. Periodic shuttles to a clean pebble beach was a plus. Nice breakfast. Evening food is so-so, not high quality Italian by any means. Big problem was we paid for a sea view, were not provided one and when we noticed, we were told that there were none available, meaning that our room had been allocated to someone else. A hotel that loses room reservations: not a good sign. The next day, we were moved to another room with sea view but which had less amenities (even though it was slated to be a "superior room"). Management gave us an inexpensive bottle of Asti and some old soft biscotti to compensate, which I personally found to be insulting because they probably figured that dumb tourists wouldn't know the difference. So it was disappointing to say the least.
Stayed 2 nights in Aug 2019
Response from Giovanni on 13 Sept 2019
Dear Mr. Michel, we thank you for sharing you experience. To give the right information you have reserved a double standard room and the assigned room was standard with view on the pool and on the sea but you didn't like it, we have offered a change in a superior room with the same view but on the sixth floor (two floors up) and was one of the refurbished room. All rooms has the same amenities. We are sorry that you don't have appreciated the efforts to enjoy your stay. Best regards Giovanni Spina - Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Giovanni on 14 Sept 2019
Gentile Ospite, La ringraziamo per aver condiviso la Sua esperienza e ci auguriamo di averLa ancora nostro Ospite. Cordiali saluti Giovanni Spina - Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019
Response from Giovanni on 14 Aug 2019
La ringraziamo per aver condiviso la Sua esperienza e ci auguriamo di riaverLa nostro gradito Ospite. Cordiali saluti. Giovanni Spina - Front Office Manager

4/10 Poor

David

Disliked: Staff & service
Not worth the money
Worst service in the hotel restaurant we have ever had. Room was ok but the WiFi was worthless and the staff did nothing to improve it. View was lovely. Lots of families with small children. Very noisy even in the room. Very dated decor and furnishings.
Stayed 1 night in Aug 2019
Response from Giovanni on 9 Aug 2019
Dear David, thank you to sharing your experience even if negative. We hope to see you again and to prove that it is not as bad as it seems. Kind regards Giovanni Spina - Front Office Manager

6/10 Okay

Bo, Shanghai

Disliked: Property conditions & facilities, room comfort
Disappointing hotel facilities
Disturbed by local weddings, the swimming pool was closed early for the banquet... The pool was the only modern touch of this resort. The rest of the facilities including the rooms are very outdated and poorly maintained. Location remains the only reason to stay close to the status of Christ the Redeemer of Maratea.
Stayed 1 night in Jul 2019
Response from Giovanni on 15 Jul 2019
Dear Guest, thank you for sharing your experience. Just to inform you that we are work in progress with the refurbishment works during the winter time. We hope to have you as our guest in the next future to see our improvement. Best Regards Giovanni Spina - Front Office Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
A pleasant short break
Comfortable stay the staff friendly and helpful. Breakfast wonderful
Stayed 2 nights in Jul 2019
Response from giovanni on 12 Jul 2019
Dear Guest, all the staff thank you for sharing your experience. Looking forward to have you again as our guest. Kind regards Giovanni Spina - Front Office Manager

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing Beautiful place Absolutely perfect for relaxing and enjoying the breathtaking views
Stayed 1 night in Jun 2019
Response from Giovanni on 1 Jul 2019
Thank you for sharing your experience. Best regards

8/10 Good

LD, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was great, the view was incredible. The rooms were ok, the were dayed but in good condition and very clean. We had wifi issues but were resolved. Most of the staff was friendly and helpful.
Stayed 2 nights in May 2019
Response from Giovanni on 11 Jun 2019
Thank you for your kind comment and we hope to see you in the next future. Kind regards. Giovanni Spina - Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, buona cucina, staff molto gentile e sempre disponibile.
Stayed 2 nights in Apr 2019
Response from Giovanni on 13 Jun 2019
La ringraziamo per aver condiviso la Sua esperienza e ci auguriamo di riaverLa nostro gradito Ospite. Cordiali saluti. Giovanni Spina - Front Office Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here five days-- it was strange in that we were almost the only guests in the very large hotel resort. So, we got really special treatment and didn't need to wait for anything. And we got to know the staff which is always rewarding. The view of the ocean and the Christ redeemer statue was awesome. Food was good-- although I'm afraid a lot of food was wasted as they still offered us full menus. The hotel is a drive away from the towns, so you need a car to go anywhere. All in all, very charming.
Stayed 5 nights in Apr 2019
Response from Giovanni on 11 Jun 2019
Dear Guest, thank you for sharing your experience. We hope to see you in the next future. Kind regards. Giovanni Spina - Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views, very nice facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Elaine, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, we were struck by the beauty of the surroundings, and the whole concept of the hotel. The view from our balcony( and from most if not all the rooms) is amazing, the sea down below looks like a picture from a fairy tale. The staff was very amiable and helpful, breakfast was great, although we stayed there towards the end of the season. A wonderful experience indeed.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

EILEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Disappointed that what should have been a wonderful view from the balcony was totally obscured by overgrown bushes. Apart from that the hotel was well appointed and the restaurant was good
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Awesome staff and breakfast but rundown structure
We stayed one week. Will list some good and bad.. The good is the breakfast. Awesome and fresh and local selection and the staff is always willing to accommodate you, great service and people. The beach is awesome, the staff there is awesome too and the snacks. The towels and chairs are free and so is the shuttle so if you don’t speak Italian make sure you insist as my husband doesn’t speak and when he asked they said it was 3 euros a person. The parking at the bottom is also free, there are some men (not young) who try to take your money, beware. Cons, hotel to beach is 10 min by car. The hotel is old and rundown. Insects as in grasshoppers are up to 4 inches long, a few in the room. The first floor is where you have them and it’s the most run down floor. The maids are very good. The beds are not real beds or of very poor quality, they are low and creaky, my back and neck still hurt. The shower head was very slow to pass water. Parking is free, resort of a very past theme buy nice. Very nice and clean pool.
Stayed 7 nights in Jul 2018

8/10 Good

Gianluca, Rome

Liked: Staff & service, room comfort
nice hotel, but rooms should be restructured
Stayed 6 nights in Jul 2018

4/10 Poor

Matthew

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing and dated
Hotel was once grand but now rather tired particularly in the bedrooms. Ours had a wet carpet seemingly from the air conditioning unit and a dated bathroom including terrible scaled up shower head, with a view of the car park. Upon check in the music from the terrace was so loud I had to shout to the receptionist to be heard (this is no exaggeration). There was explanation until I asked and was told was a wedding taking place, with no accompanying apology for the inconvenience of the noise which continued into the evening. Breakfast was a disappointing affair with poor coffee (from an automated machine rather than served fresh), and a huge selection of pastries and cakes all of which were stale and dry. It is also inconvenient for eating out in Maratea town so I'd suggest a b&b in town would be a much better option.
Stayed 1 night in Jun 2018

8/10 Good

Nicolaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Little bit out of the way, not Sorrento with the activities, this is a comfortable resort for relaxation, with Mareteo nearby.
Stayed 3 nights in May 2018

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giovanni Spina on 30 May 2018
Grazie, a presto.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We decided at the last minute to have a family getaway for my wife's birthday. We booked a suite at Grand Resort Hotel Pianetamaratea that morning and arrived that afternoon. The staff was instantly welcoming. My little kids enjoyed the space of the hotel and the suite after the long car ride. I told the staff at check in it was my wife's birthday and I wanted to do something at dinner. They told me they got it. At the restaurant during desert the staff brought out a cake, sang happy birthday and made the moment special. The rest of the stay the staff ensure to wish my wife happy birthday. Additionally at breakfast the staff happily greeted my family. The room was clean and spacious. The kids had a room, the parents had there own, everyone enjoyed the amazing view. I highly recommend this diamond in the rough. There are local beaches, shopping for souvenirs, and restaurants in the area. A++
Stayed 1 night in May 2018
Response from Giovanni Spina on 28 May 2018
It has been a pleasure to celebrate your wife's birthday. Thank you for your kind words. Looking forward to see you again. Kind regards

8/10 Good

Rutger

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2017

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price quality rate in June
Stayed 2 nights in Jun 2017

10/10 Excellent

Lis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel worth a visit
We enjoyed our brief stay very much, the hotel is lovely and our room was very nice with spectacular views. Reference was made to the proximity to the beach, not quite the case but the hotel has a wonderful pool.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort for the summer near reddentore
Staff is friendly, but doesn't speak other languages (English, Portuguese or Spanish) fluently, which made communicating in Italian ever more important.

4/10 Poor

Dympna, Ireland

Disliked: Cleanliness, property conditions & facilities, room comfort
Ants crawling all over the floor. No kettle
Ants crawling all over the floor and no tea making facilities. Also I requested an early morning call to catch a flight in Naples and breakfast to room .staff forgot both

10/10 Excellent

seniots

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in Policastro Coast
had a beautiful room with a lovely view of the coast and of the Christ Statue.

6/10 Okay

Mark, Chicago

Disliked: Property conditions & facilities
Secluded hotel
For people who are looking for a quiet, secluded place, for a true tranquility. The hotel itself needs renovation. The airconditioning is not working properly, don't expect any help from a receptionist regarding that, except a promise that she/he will send someone to fix it, which will never happen. The view is magnificent.

8/10 Good

Luca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una struttura collocata nella zona più bella di Maratea, vicina al Cristo redentore. L’hotel ha potenzialità incredibili.
Stayed 2 nights in Apr 2024

8/10 Good

gilles

Travelled with partner
Liked: Cleanliness, staff & service
Au bout du monde...Très difficile á trouver...Resto et dêjeuner faible...Exterieur agréable ,...Super piscine
Stayed 1 night in Oct 2023

4/10 Poor

Marielle, Lévis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Si vous pouvez ,optez pour un autre choix. Ressemble à un vieux complexe de République Dominicaine ou du Mexique. Un matin nous sommes descendu trop tard il ´y avait plus de croissants et une seule machine à café pour 200 personnes. La restauration est de mauvaise qualité
Stayed 3 nights in Sep 2023

6/10 Okay

antonio

Travelled with partner
Liked: Cleanliness, staff & service
La struttura è molto bella ed offre una vista fantastica, ma qui ci fermiamo, il ristorante alla carte non è in funzione, la pizzeria non è in funzione, il ristorante a buffet non offre un servizio da Grand Hotel o da un 4 stelle, e vista l ubicazione dell Hotel diventa una costrizione per gli ospiti se non automuniti. Le camere poste al settimo piano risultano essere ben arredate e di grandi dimensioni. Il personale risulta essere sempre cortese e disponibile, una particolare menzione va al metre Sig.r Roberto ed alla receptionist Giulua M.
Stayed 1 night in Jul 2023

8/10 Good

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Valeu
O Hotel é enorme está muito bem localizado. Percebe-se que está meio decadente, precisando de uma reforma/modernização. O quarto para casal com filho é bem amplo e confortável. Camas confortáveis e banho bom. A vista da varanda, do nosso quarto, era incrível! Dando para o Cristo e podendo ver o pôr do sol.
Stayed 2 nights in Jun 2023

10/10 Excellent

Rosa Maria

Stayed 1 night in May 2023

10/10 Excellent

Claire

Stayed 1 night in Sep 2022

6/10 Okay

NICOLA

Travelled with partner
Liked: Cleanliness
Per nulla soddisfatto per la diversità di trattamento tra clienti che hanno scelto il soggiorno completo e noi che avevamo scelto solo la colazione,ghettizzati in tavolini miseri sotto un pergolato apparecchiati con tovagliette di carta e comunque data l'impossibilità di potersi muovere per visitare i dintorni liberamente ( causa strade non facili da percorrere)abbiamo comunque pranzato e cenato nella struttura .
Stayed 3 nights in Sep 2022

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort
La visuale dal Pianeta Matatea è unica e da sola merita il viaggio. Il personale è estremamente gentile, tutti, nessuno escluso. Tuttavia la struttura mostra i suoi anni e la pulizia non è eccellente in alcuni spazi.
Stayed 3 nights in Jul 2022

10/10 Excellent

Cesar

Stayed 3 nights in Jun 2022

8/10 Good

Dr. Holger Josef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022