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"This can't be a 4 stars hotel. Building is very old with old windows and worn out carrpets. All doors are also worn out and unadjustable so they are slamming constantly, it's impossible to sleep after 6 AM. We were on the first floor with narrow and steep staircase. Aperently there is also a newer and nicer building. We paid extra for an upgrade from "Clasic" to "Superior". Not sure what we get, but there was nothing superior about our room. Bathroom was terrible with rust everywhere, dirty towels and someone's hairs. The size of the room was fine. The location of the hotel was very nice. Wifi didn't work at all. I went to the reception, the lady told me it will be repaired tomorrow and let me know. She didn't so I had to buy an UK sim card. "

"Good"

"Great price, great location and a really good room!"

"Didn’t do either "

"Enjoyed our midweek stay. Will definitely stay again when next in Leicester."

"On the whole enjoyed our one night stay. Property is lovely and our ground floor room was clean and warm. Only downside was black mold on the shower tray edge but the power shower was awesome.The breakfast room is nicely decorated and the food on offer was of excellent quality and well cooked.goos continental selection. Overall it is a lovely hotel and we would stay again."

"Room was a good size but sadly the cleaning and maintenance were not up to scratch. The spa facilities are lovely and breakfast good in the lovely orangery. "

"WiFi was terrible. Kitchen didn’t have a knife. Other than that, everything was great. "

"Room climate control kept returning to 19 deg C despite attempts to up temperature to 22 deg C. I woke up with a migraine and could not partake of either the spa or buffet breakfast which was included in my stay so cannot comment on these aspects of the hotel facilities."