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Reviews of Abode Hotel Malua Bay

3 out of 5
Abode Hotel Malua Bay
4 Kuppa Avenue, Malua Bay, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 325 reviews" "
Rating 8 - Good. 81 out of 325 reviews" "
Rating 6 - Okay. 23 out of 325 reviews" "
Rating 4 - Poor. 9 out of 325 reviews" "
Rating 2 - Terrible. 5 out of 325 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a hidden gem for getting away on the South coast. Excellent and exceptional value compared to usual offerings in Ulladulla and Batemans bay. Disability friendly with lift. Secured parking. Staff were very helpful, professional and polite. Pantry is a great option for dinner as there is limited options when we came in late around 8 pm.
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Was wonderful to experience such a wonderful welcome and no issues with my registered assistance dog. Staff exceptionally polite and accommodating.
Stayed 1 night in Apr 2024

6/10 Okay

Rodney

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good rooms . Terrible shower design
Stayed 2 nights in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sindhi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful location and comfy beds.
Stayed 2 nights in Mar 2024

6/10 Okay

Jacqueline

Stayed 1 night in Mar 2024

6/10 Okay

Carmen

Travelled with pets
Disliked: Amenities
The property is starting to look tired and worn.
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mohit

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Simran

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Mary

Travelled with family
Liked: Amenities
The shower glass door was missing, so while having shower the water was going outside and the bathroom floor was wet. But overrall was good experienced.
Stayed 1 night in Jan 2024

8/10 Good

Susan

Stayed 1 night in Jan 2024

6/10 Okay

Yi

Business traveller
Liked: Cleanliness
Very distracted night
A room nearby had their dog with them. They decided to let the dog out in the corridor in the middle of the night. To make things worse, the dog was barking every now and then. Which distracted my night of sleep and I have business meeting in the morning. I think the hotel needs to make a strict rules to the guest about keeping their dogs inside their room.
Stayed 1 night in Jan 2024

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good and nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Ole

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel to stay in with pets! They were so welcoming and we loved the amenities and nearby beach. There were some cleanliness and technical issues when we arrived in the room (one wall looked like a lot of food or drink had been thrown at it and it had run down the wall), but they were rectified quickly. The shower mat is a bit gross because the water comes out a lot and doesn't disappear. But I would definitely stay here again and look forward to returning.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aleks

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay here! Clean, beautiful view of the ocean, pet friendly, barrista on site, chinese restaurant downstairs, short drive into town, beach and park across the road, beach towels provided... we will definitely be back!

6/10 Okay

Candice

Travelled with partner
Our room needed a bit more care in cleaning. The mirror had handprints all over it, the washing machine needed to be cleaned out, the dishwasher was not working properly, the ironing boards were all broken and the showers needed the grout a deep cleaning and the cupboards needed a good wipe down. The view is fantastic but there isn’t many restaurants nearby and not many of them open on a Monday which I found odd as it’s prime time holiday season, but that is no fault of the hotel.
Stayed 1 night in Jan 2024

8/10 Good

Roselle

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 4 Jan 2024
Hello Traveler,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Jesse

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 4 Jan 2024
Hello Jesse,Thank you for your review of The Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Aparna

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Spotlessly clean, easy check in, the rooms and amenities were very well thought out and arranged. One of the best hotels I have stayed in. Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, room comfort
Excellent room very spacious great view of ocean and beach
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Hello Marilyn,Thank you for your review of The Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Hello Pamela,Thank you for your review of The Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Lance

Liked: Cleanliness, property conditions & facilities
Location and friendly staff
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Hello Lance,Thank you for your great feedback from your recent stay with us. I will pass on the comments to the team, which will be greatly appreciated.I look forward to welcoming you back in the future.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Ann Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely gorgeous property with beautiful ocean views. So peaceful. The room was superb with everything you need, and a comfortable bed. Will definitely return. A1
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Hello Ann Marie,Thank you for your review of The Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Gabrielle

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Hello Gabrielle,Thank you for your review of The Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view with a large room.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 22 Nov 2023
Hello Jennifer,Thank you for your review of The Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

6/10 Okay

DAVID

Stayed 2 nights in Oct 2023
Response from Hotel Manager on 22 Nov 2023
Hello David,Thank you for taking the time to leave a review, we take all feedback onboard.We hope we can welcome you back in the future.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Bin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on 11 Oct 2023
Hello Bin,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

8/10 Good

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Generous rooms, with great views
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay for two nights. Windows were unclean, spoliing the ocean view and the shower flooded the bathroom, otherwise would recommend.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 22 Sept 2023
Hello Richard,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. I have noted your feedback for our housekeeping to improve our guest experience.We are also currently in the process of looking at ways to improve the design of the bathroom to improve our guest experience.It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

8/10 Good

Margaret

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 22 Sept 2023
Hello Margaret,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Wenbo

Stayed 1 night in Aug 2023
Response from Hotel Manager on 4 Sept 2023
Hello Wenbo,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Marrion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room at Abode Malua Bay was such good vale with a fabulous view!!
Stayed 1 night in Aug 2023
Response from Hotel Manager on 29 Aug 2023
Hello Marrion,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

4/10 Poor

Paul

Stayed 2 nights in Aug 2023
Response from Hotel Manager on 6 Sept 2023
Hello Paul,Thank you for taking the time to communicate your feedback.I am sorry that your experience did not meet your expectations.We appreciate you sharing your concerns and we hope to have the opportunity to better serve you in the near future.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property had a great location across the road from the beach. Very clean and modern amenities and very close to dining and a supermarket. Staff where very helpful and check in was very quick and professional. The view was amazing being able to have whale watching from the balcony. Highly recommended.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 14 Aug 2023
Hello Robert,Thank you for your great feedback from your recent stay with us. I will pass on the comments to the team, which will be greatly appreciated.I look forward to welcoming you back in the future.Kind Regards,Chris GrayHotel Manager

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was good, rooms were large, comfortable, very clean and well equipped (kitchen and laundry facilities). Setting is beautiful and ocean view rooms all have great views. Our room had a faulty kettle that management promised to replace, and the showers have no doors, so bathroom floors get very wet and slippery if you are not careful.
Stayed 3 nights in Aug 2023
Response from Hotel Manager on 10 Aug 2023
Hello Jan,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. We have replaced the faulty kettle with a brand-new kettle for the kitchen. We are also currently looking into solutions for the shower and bathroom issue you have raised.It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room sizes were amazing and the short 30 second walk to the beach was perfect
Stayed 1 night in Jul 2023
Response from Hotel Manager on 31 Jul 2023
Hello Kylie,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 1 night in Jul 2023
Response from Hotel Manager on 31 Jul 2023
Hello Luke,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Just like the photos - beautiful space with heaps of room. Staff were just so lovely
Stayed 1 night in Jul 2023
Response from Hotel Manager on 28 Jul 2023
Hello Sonya,Thank you for your great feedback from your recent stay with us. I will pass on the comments to the team, which will be greatly appreciated.I look forward to welcoming you back in the future.Kind Regards,Chris GrayHotel Manager

4/10 Poor

Kaye

Business traveller
Poor place
Lights turn themselves on and off. Boom gate had no signage re no exit. Front gates are in and out. Keys hardy worked well 4 second delay to work Pretty ordinary
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Although we didn't have a dog I love anywhere that accomodates them. What a lovely place to stay. Fantastic view of the ocean. Highly recommend.
Response from Hotel Manager on 31 Jul 2023
Hello Laura,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property right next to the bay. It’s pet friendly and the staff are very friendly and accommodating.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 31 Jul 2023
Hello Heather,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
We loved staying here. The view was amazing. The room was clean spacious and very comfortable with everything you need. Beautiful part of the coast ❤️
Stayed 3 nights in Jun 2023
Response from Hotel Manager on 10 Jul 2023
Hello Michael,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

8/10 Good

Jacinta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Manager on 10 Jul 2023
Hello Jacinta,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great views and location.
Stayed 3 nights in Jun 2023
Response from Hotel Manager on 15 Jun 2023
Hello Hugh,Thank you for your great feedback from your recent stay with us. I will pass on the comments to the team, which will be greatly appreciated.I look forward to welcoming you back in the future.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Larry June

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a few steps to the beach. Nice view from the hotel and can hear waves when you open the balcony door.
Stayed 1 night in May 2023
Response from Hotel Manager on 8 Jun 2023
Hello Larry,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, amenities
Delightful, fresh clean. Good view over bay
Stayed 1 night in May 2023
Response from Hotel Manager on 8 Jun 2023
Hello Guy,Thank you for your review of the Abode Hotel Malua Bay, we appreciate your feedback. It is great to hear you enjoyed your stay with us.Thank you again for taking the time to share your experience, and we hope your next stay is just as pleasant.Kind Regards,Chris GrayHotel Manager