Universal Hotel Neptuno - Adults Only

4.0 star property
Adults-only beach hotel
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Universal Hotel Neptuno - Adults Only

View from property
Front of property
Double Room, Balcony, Sea View
Breakfast, lunch, dinner served; Mediterranean cuisine, beach views
Reception
Reviews
8.6

Excellent

The price is NZ$536
Price available on 7/7/2024

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Calle Llaut 34, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Popular LocationPlaya de Palma2 min walk
  • Popular LocationEl Arenal Beach17 min walk
  • Popular LocationPalma Aquarium6 min drive
  • AirportPalma de Mallorca (PMI)11 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Double Room, Sea View (Frontal)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Balcony, Sea View (Lateral)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

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About the area

Palma de Mallorca

Located in Palma de Mallorca, Universal Hotel Neptuno - Adults Only is in the city centre and on the waterfront. Plaza Espana and Plaza Mayor de Palma are notable landmarks, and the area's natural beauty can be seen at Playa de Palma and El Arenal Beach. Port of Palma de Mallorca is another place to visit that comes recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Playa de Palma - 2 min walk
  • El Arenal Beach - 17 min walk
  • Port of El Arenal - 4 min drive
  • Palma Aquarium - 6 min drive
  • Platja de Can Pastilla - 11 min drive

Getting around

  • Marratxi Pont d Inca Station - 12 min drive
  • Palma de Mallorca (PMI) - 11 min drive

Restaurants

  • ‪Megapark - ‬2 min walk
  • ‪Levita Cafe - ‬3 min walk
  • ‪Bierkönig - ‬5 min walk
  • ‪Lino's II - ‬5 min walk
  • ‪Oberbayern - ‬2 min walk

About this property

Universal Hotel Neptuno - Adults Only

Upscale hotel near Playa de Palma
Located close to El Arenal Beach, Universal Hotel Neptuno - Adults Only provides a poolside bar, a terrace and a coffee shop/cafe. With amenities such as a white sand beach and beachfront dining, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine bistro, PM1114, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • 1 meeting room, a lift and smoke-free property
  • Luggage storage, multilingual staff and a TV in reception
  • Guest reviews speak well of the helpful staff
Room features
All 100 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and mini fridges

Languages

Catalan, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 metres
  • Bus station shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PM1114
  • Pool Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 14 April to 31 October
Guests under 16 years old are not permitted at this adults-only property
A car is not required for transport to and from this property

Property is also known as

Hotel Neptuno Playa de Palma
Neptuno Hotel
Neptuno Playa de Palma
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Neptuno Playa de Palma
Myseahouse Neptuno

Frequently asked questions

Does Universal Hotel Neptuno - Adults Only have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Universal Hotel Neptuno - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Hotel Neptuno - Adults Only?

There is free parking nearby.

What time is check-in at Universal Hotel Neptuno - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Universal Hotel Neptuno - Adults Only?

Checkout is at 11:00 AM.

Does Universal Hotel Neptuno - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Universal Hotel Neptuno - Adults Only located?

Offering direct access to the beach, this Palma de Mallorca hotel is in the city centre and within 1 mi (2 km) of Playa de Palma and El Arenal Beach. Plaza Espana and Plaza Mayor de Palma are also within 12 mi (20 km).

Universal Hotel Neptuno - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 359 reviews" "
Rating 8 - Good. 164 out of 359 reviews" "
Rating 6 - Okay. 24 out of 359 reviews" "
Rating 4 - Poor. 6 out of 359 reviews" "
Rating 2 - Terrible. 10 out of 359 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angelika

Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely cannot fault my mini break spent at the Universal Hotel Neptuno. All front desk staff, in particular, German and Daniel, were extremely helpful, patient, bilingual and approachable. The ideal that you want and expect from any hotel front desk abroad but rarely receive in reality. However this was the case for me, so checking in, booking excursions, recommendations for places to eat out, directions, booking taxis, holding my luggage after check out, any additional requests etc etc were all made easier by having such a client focused dedicated front desk. Thank you again to German and Daniel. Also huge credit to the cleaning staff who made my room so presentable and such a huge pleasure to return to each day. Other services such as pool, restaurant, sauna, gym, having a beach front view were such a delight to enjoy too. I would certainly recommend this hotel to any one visiting Palma De Mallorca. Richard
Stayed 3 nights in Aug 2023

10/10 Excellent

Bente

Stayed 4 nights in Aug 2023

8/10 Good

Mariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing, especially Mariano from the front desk who solved every little thing we requested with a smile and fast. I would absolutely recommend this hotel especially if you like the party scene that Mega Park provides.
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Stayed 6 nights in May 2023

8/10 Good

Kristoffer

Stayed 4 nights in Apr 2023

8/10 Good

Pilar Cazorla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in Aug 2022

4/10 Poor

Kathleen

Travelled with family and small children
Liked: Staff & service
The property was totally fine but the outside beach was very dirty and not well kept.
Stayed 3 nights in Jul 2022

10/10 Excellent

Vildana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - the housekeeper was stellar. The servers were kind and attentive. Pilar was kind and did an excellent job in surprising my husband for his birthday. The cake was fabulous and the prosecco was nice too. Honestly, the only down was the kids partying all night around the hotel, but this is not in the hotel's control. Would recommend the hotel for sure!
Stayed 4 nights in Jul 2022

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are exceptionally good, they are so helpful and friendly and it's totally chilled within the hotel and pool area. However, the general area outside is a party area, with many many groups of young people who tend to be very noisy, although no trouble. The rooms are well designed that they are totally noise-proof and therefore quiet for sleeping.
Stayed 2 nights in Jun 2022