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Pestana CR7 Gran Vía Madrid

4.0 star property
Travelers can cool off in the seasonal pool or take in Madrid's skyline from the rooftop terrace, then enjoy Italian dishes in an elegant restaurant setting.

Choose dates to view prices

Experience the vibrant energy of Gran Vía at Pestana CR7 Gran Vía Madrid, where upscale charm meets modern comfort. Enjoy dinner at Pizzeria, explore shopping on site, or unwind with dry cleaning/laundry services and luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$493
includes taxes & fees
21 June - 22 June

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About this property

Pestana CR7 Gran Vía Madrid

  • Upscale hotel near Gran Via
  • Located close to Puerta del Sol and Plaza Mayor, Pestana CR7 Gran Vía Madrid provides a poolside bar, a rooftop terrace and shopping on-site. The on-site Italian cuisine restaurant, Pizzeria, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
  • Other perks include:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), luggage storage and a front desk safe
    • Outdoor furniture, a reception hall and multilingual staff
    • Concierge services, a 24-hour front desk and smoke-free property
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 168 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with designer toiletries and showers
    • 49-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 4 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Pestana CR7 Gran Vía Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from October 1 until June 4.

How much does it cost to stay at Pestana CR7 Gran Vía Madrid?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Pestana CR7 Gran Vía Madrid on 21 Jun 2026 start from NZ$493, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana CR7 Gran Vía Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana CR7 Gran Vía Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana CR7 Gran Vía Madrid?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana CR7 Gran Vía Madrid located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol and Plaza Mayor. Plaza de Cibeles and Royal Palace of Madrid are also within 15 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 682 out of 1041 reviews
Rating 8 - Good. 201 out of 1041 reviews
Rating 6 - Okay. 90 out of 1041 reviews
Rating 4 - Poor. 33 out of 1041 reviews
Rating 2 - Terrible. 35 out of 1041 reviews

Reviews

Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great location great staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a pleasant stay at this hotel. Very roomy and clean. Staff are friendly and prompt responded requests.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Very clean, friendly and helpful staff, and the beds were very comfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short but great stay. Staff was very friendly and helpful. Very good change for normal not so friendly staff at other stays. Room was quite good and clean. Location is best
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana CR7 is located in the heart of Madrid in Gran Vía, its amenities are excellent, the rooms are great, and the breakfast has a lot of variety. But the highlight is its personnel, always willing to help, to make your stay the most comfortable one.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Spotless room with lovely furnishing and facilities. Bed was fabulous, staff very helpful and friendly, breakfast nicer than anticipated.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
location is excellent rooms are very small bathroom offers very little privacy cleaning staff didnt empty bins nor respected do not clean request pool wasnt open as it wasnt hot enough at 20c beer selection in bar VERY poor restaurant never open gym is 2 bikes and some free weights...terrible
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mobarak

Liked: Cleanliness, staff & service, amenities
Amazing location and hotel but the room is quite small for that price needed a small sofa
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The hotel was clean, comfortable, and perfectly located. The staff was friendly and attentive, making the experience even better. Would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mirna

Liked: Cleanliness, property conditions & facilities
Very convenient location, easy walking distance of major attractions and shopping area, the staff are exceptionally friendly and helpful, the room was clean and comfortable.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, amenities
Lovely modern clear room with view to the gran via.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,staff very friendly,bar a lot of variety breakfast buffet
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Amazing views , very friendly service, great location, great atmosphere
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

TARIQ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and especially the rooftop restaurant
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Nothing stood out as better than the other, just an overall great experience in the heart of Madrid. Courteous staff and excellent location. Would recommend to any traveller.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mohannad

Liked: Cleanliness, staff & service, amenities
Very clean. Staff are very nice and helpful.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly front desk staff. This hotel is a Good option for a stay in gran via area of madrid
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, clean. Amazing location. Staff was very friendly. Breakfast could have been better for the price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and in a great location. Comfy beds, clean, staff outstanding.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and location! Breakfast was the bomb
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and the location is amazing. Would stay here any other time at Madrid.
Stayed 1 night in May 2025
Verified

8/10 Good

Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect although gym is limited.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great place very good location
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great & everything is very convenient in the area
Stayed 2 nights in Apr 2025