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NH Madrid Atocha

3.0 star property
Hotel with a restaurant, a short walk to Museo Nacional Centro de Arte Reina Sofía

Photo gallery for NH Madrid Atocha

Front of property
Buffet
Lobby
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is NZ$202
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.4 out of 10
Very good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 11 min walk - 1.0 km
  • El Retiro Park - 13 min walk - 1.1 km
  • Puerta del Sol - 19 min walk - 1.7 km
  • Gran Via - 20 min walk - 1.7 km
  • Plaza Mayor - 4 min drive - 3.2 km

Getting around

  • Madrid Atocha Station - 2 min walk
  • Atocha Renfe Station - 2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪El Brillante - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Trotamundos - ‬1 min walk
  • ‪Scarlett - ‬6 min walk

About this property

NH Madrid Atocha

Hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, NH Madrid Atocha provides dry cleaning/laundry services, car hire on-site and a 24-hour business centre. The on-site restaurant offers light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a computer station and a water dispenser
  • 1 meeting room, free newspapers and luggage storage
  • A front desk safe, tour/ticket information and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1947
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid

Frequently asked questions

Is NH Madrid Atocha pet-friendly?

Yes, NH Madrid Atocha allows cats and dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Madrid Atocha?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at NH Madrid Atocha on 20 Aug 2025 start from NZ$201.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Madrid Atocha?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Madrid Atocha?

Checkout is at noon.

Where is NH Madrid Atocha located?

Located in Retiro, this hotel is within a 10-minute walk of Paseo del Prado and Museo Nacional Centro de Arte Reina Sofía. Prado Museum and El Retiro Park are also within 15 minutes. Atocha Renfe Station is only a 2-minute walk and Estación del Arte is 4 minutes.

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NH Madrid Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 960 reviews
Rating 8 - Good. 364 out of 960 reviews
Rating 6 - Okay. 86 out of 960 reviews
Rating 4 - Poor. 36 out of 960 reviews
Rating 2 - Terrible. 24 out of 960 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Was very conveniently located, area is so so, hotel is between 2 & 3 stars, staff was great
Stayed 2 nights in Jun 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service
Todo excelente
Stayed 1 night in Jul 2025

8/10 Good

Argimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotels chain

The NH hotels are a great hotels chain, I have stayed is several countries. Breakfasts are very good, located is good areas
Stayed 2 nights in Apr 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great location near Atocha station
Stayed 1 night in Dec 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and located near the train station.
Stayed 1 night in Jun 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Atocha train station and the Riterno park
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The property is directly across from the Atocha Central train station making it a perfect jumping off point. The entrance has an elevator to lower baggage or any mobility aids to the entrance which is a few steps below street level. Within about 2 yards is an elevator that takes you down to the Metro and Atocha station.
Stayed 1 night in Jun 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location specially if are taking a train to another city, as the atocha station is right there.
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, facil check in and out, personal amable, desayuno rico.
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to a metro station
Stayed 3 nights in Oct 2024

8/10 Good

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
Stayed 1 night in Oct 2024

8/10 Good

YUKIHIRO

Liked: Cleanliness, staff & service, amenities
The location was super convenient. The facility is old but well-maintained. The staff were friendly and helpful, and the breakfast was really delicious.
Stayed 1 night in Sep 2024

4/10 Poor

Lisbeth

Liked: Staff & service
They do not have a restaurant nor do they have room service. The facility is tiny beyond comprehension for we were charged 285 euros for a room the size of a closet and no room service.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Best for train travellers

Very convenient for Atocha station despite roadworks. Arriving by car is hazardous as there is no loading bay and the hotel is on a main road by 2 bus stops. Staff very helpful. Room was very small with little space for luggage. TV reception poor. Only one small lift. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property because I had to catch the train the next morning so very close and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We .oved the location
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Atocha train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast. Friendly staff. Good location. Rooms are very small, but ok.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.
Stayed 8 nights in Oct 2024

10/10 Excellent

Giancarlo R

Liked: Property conditions & facilities, room comfort

Little gem in Madrid

It’s a pretty basic hotel , but it’s very nice , modern , Camila at the front desk, was the most helpful and nice , also the lady from house keeping, Binni, so very nice too, I would stay there again , location is perfect , very close to el retiro and atocha station
Stayed 4 nights in Aug 2024

8/10 Good

ANDREINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice and clean place, it is small but it is so able. where it is located is great, near train stations, some popular destinations too. i would come back :)
Stayed 1 night in Feb 2024

10/10 Excellent

Eduartina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone really helpful
Stayed 1 night in Aug 2024