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Hotel Puerta de Toledo

3.0 star property
Central hotel connected to a shopping centre in Madrid with a bar

Choose dates to view prices

Hotel Puerta de Toledo sits in the heart of Madrid, offering a warm, welcoming atmosphere. Guests can unwind with coffee at the cafe, enjoy drinks at the bar, or catch up on news in front of the lobby TV. The helpful staff provides 24-hour front desk assistance for all needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Air conditioning
The current price is NZ$233
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Double Room

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Bidet
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double room with rollaway bed

Double room with rollaway bed

Double room with rollaway bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Bidet
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Select Comfort bed
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Standard Double Room Single Use

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Hairdryer
Private bathroom
Satellite channels
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LCD TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Hairdryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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About the area

Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005

What's nearby

  • Plaza Mayor - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 15 min walk - 1.3 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 3 min drive - 2.2 km
  • Prado Museum - 4 min drive - 2.9 km

Getting around

  • Puerta de Toledo Station - 2 min walk
  • Madrid Principe Pio Station - 3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Piscomar by Jhosef Arias - ‬3 min walk
  • ‪La Gildería - ‬7 min walk
  • ‪Bar Ganivet - ‬4 min walk
  • ‪Bar El Pescador - ‬1 min walk
  • ‪Campiello - ‬1 min walk

About this property

Hotel Puerta de Toledo

Hotel near Plaza Mayor
Close to Royal Palace of Madrid and Puerta del Sol, Hotel Puerta de Toledo provides a coffee shop/cafe, a bar and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • Concierge services, a gift shop and tour/ticket information
  • A lift, a front desk safe and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 169 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 26-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Frequently asked questions

Is Hotel Puerta de Toledo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Puerta de Toledo?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta de Toledo on 8 Dec 2025 start from NZ$233.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Puerta de Toledo?

Self-parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Hotel Puerta de Toledo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Puerta de Toledo?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Puerta de Toledo located?

Located in Arganzuela, this hotel is within a 15-minute walk of Puerta de Toledo, Plaza Mayor and Plaza de España - Princesa. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). Puerta de Toledo Station is only a 2-minute walk and Piramides Station is 6 minutes.

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Reviews

Hotel Puerta de Toledo Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 416 out of 865 reviews
Rating 8 - Good. 335 out of 865 reviews
Rating 6 - Okay. 80 out of 865 reviews
Rating 4 - Poor. 24 out of 865 reviews
Rating 2 - Terrible. 10 out of 865 reviews

Reviews

8/10 Good

Fabien Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and modern and comfortable and very clean. The breakfast is amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind staff, easy check in and out, nice breakfast buffet. Excellent overall.
Stayed 1 night in Oct 2024

10/10 Excellent

jeffre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing service from the staff and helpful. Easy to get around from by train or just walking. I will be coming back and staying here again.
Stayed 4 nights in Nov 2024

8/10 Good

Alfonso B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice but there limited restaurants nearby.
Stayed 3 nights in Jun 2024

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great balance between quality and price

Great stay at Puerta de Toledo. Super friendly staff. Super convenient and well located. Best option in Madrid for us.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Best service and excellent hotel conditions at a very affordable price. It has been a very satisfactory experience
Stayed 1 night in Jul 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Aug 2022

8/10 Good

alison

Liked: Cleanliness, property conditions & facilities
I stayed two nights, separated by two weeks. The first time the staff was friendly and helpful. The second night they were fine, but not particularly welcoming.
Stayed 1 night in Oct 2022

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 6 nights in June 22, and enjoyed it. It's clean, and the room looked like on the photos (I had a double room). It had a safe and a mini fridge (important in summer) and a bog wardrobe. There are plenty of supermarkets, restaurants and takeaways within walking distance, and it's literally opposite a Metro station, plus plenty of buses in the area.

6/10 Okay

Eva Carmen

Liked: Cleanliness, staff & service
1
Stayed 1 night in Sep 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property should at least have drinking water in fridge is the basic stuff . In other properties we have more stock in the fridge which of course we pay at the check out
Stayed 1 night in Sep 2023

10/10 Excellent

Mary Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

CANDY

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. No tengo nada que comentar
Stayed 1 night in Oct 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la habitación cómoda, limpia y bien atendida, el desayuno bufete bueno, lo único que recomendaría a los administradores del hotel es mantener limpio el frente del hotel, en las afueras, ya que está sucio con basura y hojas además que expide mal olor.
Stayed 3 nights in Sep 2025

6/10 Okay

CHUNPING

Liked: Property conditions & facilities
優點：房間電視可以接手機 缺點：1.隔音不好可以聽到隔壁做愛聲音。2.第一天進來完全沒有沐浴乳、衛生紙也只剩半天量沒有備用。第一天的迎賓水沒喝完隔天就收走，甚至連杯子也收走。第二天沒放浴室地墊，感覺房務上非常不用心。 3.早餐人數太多非常混雜，人手不足餐具都沒有，亂到好像菜市場。
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et matelas confortable, toutefois la porte de la douche n'étant qu'une vitre à moitié, l'eau se répand sur le sol de la salle de bain. Déjeuner offrait un bon choix. Personnel à l'accueil gentil.
Stayed 1 night in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, staff friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable. Nous avions chambre supérieure avec très grand lit. Personnel gentil à la réception. Manque de restaurants à proximité. Facile de prendre le bus, station très de l'hôtel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice property. Friendly staff. Good breakfast.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mari Carmen

Disliked: Staff & service
Mala organización en general
Stayed 2 nights in Aug 2025

10/10 Excellent

Iana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia muy buena!

Experiencia muy buena! Bonito y limpio. Desayuno de buena calidad. Gracias!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バスタブ

バスタブがあってよかった
Stayed 3 nights in Aug 2025