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Hostal Santa Cruz

2.0 star property
Hostal in Madrid, steps from Plaza Mayor

Choose dates to view prices

Hostal Santa Cruz puts visitors in Madrid's energetic center, just a short walk from Puerta del Sol and Gran Via. Guests stay connected with in-room WiFi while having access to practical amenities like the front-desk safe and convenient vending machine for quick snacks.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
3 bedrooms
Hairdryer
Rainfall showerhead
  • 14 sq m
  • 3 bedrooms
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
5 bedrooms
Hairdryer
Rainfall showerhead
  • 18 sq m
  • 5 bedrooms
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
5 bedrooms
Hairdryer
Rainfall showerhead
  • 18 sq m
  • 5 bedrooms
  • Sleeps 3
  • 1 Double Bed

Double Room, 3 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Rainfall showerhead
Private bathroom
Digital channels
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
Plaza de Santa Cruz, 6, Madrid, Madrid, 28012

What's nearby

  • Plaza Mayor - 3 min walk - 0.3 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Sol Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Mimi's Creperia - ‬2 min walk
  • ‪Cerveceria Bar Postas - ‬2 min walk
  • ‪Cafe Bar Sol Mayor - ‬2 min walk
  • ‪Caluana - ‬1 min walk
  • ‪Corner Cafe - ‬1 min walk

About this property

Hostal Santa Cruz

Hostal near Plaza Mayor
A short walk from Puerta del Sol and Gran Via, Hostal Santa Cruz has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hostal include:
  • Smoke-free property, tour/ticket information and a lift
  • A vending machine and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hostal Santa Cruz have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day.

Payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hostal Santa Cruz
Hostal Santa Cruz Hostel
Hostal Santa Cruz Hostel Madrid
Hostal Santa Cruz Madrid
Santa Cruz Madrid
Hostal Santa Cruz Hostal
Hostal Santa Cruz Madrid
Hostal Santa Cruz Hostal Madrid

Frequently asked questions

Is Hostal Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Santa Cruz?

Hostal Santa Cruz doesn't offer parking.

What time is check-in at Hostal Santa Cruz?

Check-in start time: 1:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hostal Santa Cruz?

Checkout is at 11:30 AM.

Where is Hostal Santa Cruz located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Preciados Street, Plaza Mayor and Puerta del Sol. Gran Via and Royal Palace of Madrid are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Reviews

Hostal Santa Cruz Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 346 reviews
Rating 8 - Good. 127 out of 346 reviews
Rating 6 - Okay. 22 out of 346 reviews
Rating 4 - Poor. 5 out of 346 reviews
Rating 2 - Terrible. 2 out of 346 reviews

Reviews

10/10 Excellent

Marlene

Liked: Cleanliness, amenities
Excellent Host..
Stayed 2 nights in Sep 2025

10/10 Excellent

martin

Very well located near everything
Stayed 3 nights in Mar 2025

8/10 Good

Arjen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location virtually next to Plaza Mayor is perfect. Bars, restaurants, sites and shops all between 1 and 15 minutes walking
Stayed 4 nights in Mar 2025

10/10 Excellent

Joyce

Very nice place. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great room, great view, great location. Clean, safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great.We had a most enjoyable stay. Would be great if there was access to a fridge.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort

Would definitely stop there again

Fantastic location , very clean , rooms small but functional. Room 6 had a very nice balcony over looking the square . Overall a very nice 3 nights stay would definitely stop there again. Visited May this year recommend doing a walking tour.
Stayed 3 nights in May 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very pleasant stay, with an amazing comfortable bed, a private bathroom and room with balcony. Amazing room view to Plaza Santa Cruz. Staff was very nice and very kind. You have many options to eat. Just a few steps from Plaza Mayor. Convenient stores nearby and not overcrowded. Rooms are clean and every day they provided basics.
Stayed 9 nights in Jan 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location . It’s a bit noisy
Stayed 2 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold because there was no heaters, and was noisy.
Stayed 2 nights in Apr 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hostal liegt sehr zentral und ist gut erreichbar
Stayed 5 nights in Oct 2025

10/10 Excellent

eunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, Thanks
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, friendly receptionist, don’t remember her name but she is awesome. I will be there again for sure!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, well located
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a great Hostal with an amazing LOCATION, walkable to all Madrid has to offer. I really enjoy my time at this Hostal. 100% recommendable. Jeanette was an amazing hostess!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

VANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

Excelente localização . Hostal limpo e confortável
Stayed 4 nights in Jun 2025

10/10 Excellent

swee a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location for everything. There only problem is the separate toilet, struggle to get in and out. Not sure why the owner didn’t make the toilet and bathroom together, that would have really helped or made the bathroom bigger.
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
\ Very convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
This property is very convenient to shopping, eating and attractions. Staff was also friendly. I would recommend this place to stay.
Stayed 3 nights in Jun 2025

8/10 Good

Joyce

Liked: Cleanliness, property conditions & facilities
Prachtige plek!
Stayed 4 nights in Jun 2025

10/10 Excellent

Luisita

Liked: Cleanliness, amenities, property conditions & facilities
Posizione centralissima e comoda. Stanza confortevole e pulita
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, amabilidad del servicio, pronta respuesta.
Stayed 3 nights in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect—steps away from Plaza Mayor and not far from Plaza del Sol. The Museo Nacional del Prado and Museo Nacional Centro de Arte Reina Sofia are both about15 minutes away on foot.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arantxa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 3 nights in May 2025