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Hostal Charlotte

3.0 star property
Hostal with a rooftop terrace, steps from Gran Via

Choose dates to view prices

Hostal Charlotte in central Madrid offers a welcoming retreat. Enjoy on-site breakfast, snacks from the vending machine, and a rooftop terrace. Unwind at the coffee shop/cafe and bar. Free WiFi in all rooms.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$177
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 14 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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About the area

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de Callao - 2 min walk - 0.2 km
  • Plaza de España - Princesa - 3 min walk - 0.3 km
  • Puerta del Sol - 7 min walk - 0.6 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hostal Charlotte

Hostal near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hostal Charlotte provides a rooftop terrace, a coffee shop/cafe and a bar. The on-site restaurant offers breakfast, brunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), luggage storage and tour/ticket information
  • A vending machine, smoke-free property and a lift
  • A 24-hour front desk and a front desk safe
Room features
All guest rooms at Hostal Charlotte offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luggage storage is available for a surcharge.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

Is Hostal Charlotte pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hostal Charlotte?

As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Hostal Charlotte on 9 Dec 2025 start from NZ$177.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hostal Charlotte?

Hostal Charlotte doesn't offer parking.

What time is check-in at Hostal Charlotte?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hostal Charlotte?

Checkout is at 11 AM.

Where is Hostal Charlotte located?

Located in Madrid Centro, this hostal is steps away from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

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Reviews

Hostal Charlotte Reviews

8.0

Very good

8.2

Cleanliness

9.2

Location

7.2

Staff & service

7.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 52 out of 158 reviews
Rating 8 - Good. 64 out of 158 reviews
Rating 6 - Okay. 28 out of 158 reviews
Rating 4 - Poor. 8 out of 158 reviews
Rating 2 - Terrible. 6 out of 158 reviews

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean rooms and awesome location.
Stayed 1 night in Oct 2025

8/10 Good

Mehdi

Liked: Property conditions & facilities

Fun Experience

We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Jean-Marc

Disliked: Room comfort

Basic hotel well situated with nice view

The view from the terrace from our room on the gran via was exceptional. The rooms were basic ( what you just can expect from a 2 star hotel). The beds of the room with terrace was small (140) and to be avoided for a couple. Price was 575€ for 3 nights which is expensive for a 2 star hotel. Service was good and friendly.the hotel is very centrally located.
Stayed 3 nights in Jul 2022

2/10 Terrible

InSung

Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostal está bastante bien, el desayuno en la terraza también pero el portal bastante dejado, la verdad que asusta nada más entrar. Recepción mal indicada y lo de dejar la habitación a las 11 en vez de a las 12 como es habitual.
Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Esta propiedad el servicio es pesimo, el hostal queda en un noveno piso y después que subes hasta ese piso es que te indica que la recepción es en el séptimo piso en vez de tener un letrero que lo dijera desde el principio. Para colmo el acensor es pequeño. Las facilidades no estan mal ni la localización. Pero las toallas parecian que llevaban mil años utilizandolas estaban horribles. Y el servicio de la recepción pesimo ni plancha tenian
Toallas
Toallas
Stayed 1 night in Jun 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ascensor necesita mejorar
Stayed 1 night in Dec 2023

6/10 Okay

Molina

Liked: Cleanliness, amenities, property conditions & facilities
L'hostal placé dans un quartier vivant à Madrid, par contre je suis arrivé vers 23H l'accès à l'hostal pas tres claire. La chambre assez propre aussi que l'immeuble, j'ai payé pour une lit double et j'ai eu 2 lits séparés, personnel pas vraiment accueillant et personnellement le prix de la chambre ne le mérite pas.

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal Charlotte

Ubicación excelente. Muy buen trato del personal. Habitación modernizada y limpia.
Stayed 1 night in Dec 2022

8/10 Good

Béatrice

Liked: Staff & service, amenities
L hôtel est très bien situé. Le petit déjeuner est vraiment trop léger
Stayed 3 nights in Sep 2022

8/10 Good

Britt

Liked: Cleanliness, staff & service, room comfort

Super centralt!

Super centralt og rimeligt i pris, dog ligner værelserne ikke billederne, men beliggenheden opvejer den lidt manglende standard! Bonusinfo: 30 euro med taxa fra lufthavnen til centrum!
Stayed 6 nights in Sep 2022

8/10 Good

MOISES

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, completo y bien situado.
Stayed 3 nights in Aug 2022

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Las personas que atienden este negocio dan la milla extra para facilitarte la estadía o si necesitas algo Y la limpieza del lugar es única
Stayed 1 night in Aug 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Très propre centre ville
Stayed 4 nights in Jul 2022

6/10 Okay

Felix

Disliked: Amenities
Gran ubicación pero no es lo mejor que se podría encontrar
Stayed 2 nights in Jun 2022

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux par sa situation

Le petit studio était magnifique au 9etage avec un vue sur tout Madrid enchanté du lieu .Mais pas du tout sur les petits déjeuners qui ne sont pas suffisants aucun choix possible et il a fallut réclamer pour avoir peu 🤔🤔🤔
Stayed 3 nights in May 2022

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche donde se pudo descansar con muy buena comodidad, tranquilidad.
Stayed 1 night in Dec 2021

6/10 Okay

Maria Carla

Disliked: Cleanliness, amenities
Ottima posizione. Personale disponibile. Non sono passati a pulire tutti i giorni di permanenza. Buona colazione
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service

Ottima posizione, stanza molto piccola

Ottima posizione, personale gentile e disponibile. La stanza era molto piccola, ma la cosa peggiore è stata il bagno: un forte odore di fogna. Il bagno era senza finestra e la porta non si chiudeva bene, per cui l'odore invadeva anche la stanza. Qualche macchia sulle lenzuola...
Stayed 2 nights in Dec 2021

2/10 Terrible

Massimo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend NOT to go, bad experience.

Old building in a central location, but that’s all! Internally you get into a rundown courthouse that needs heavy refurbishing. Rooms really small, not well cleaned. Very warm rooms without control of individual heating/AC. Staff not helpful at all. I recommend NOT to go even for one night (see pics attached).
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé c'est tout

Bien
Stayed 4 nights in Nov 2021

2/10 Terrible

Jesus, Weston

Disliked: Staff & service
Nefasto
Stayed 3 nights in Oct 2021

6/10 Okay

Luis Carlos

Justito

Habitaciones pequeñas y ruidos de la terraza
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
Stayed 2 nights in Sep 2021