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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Luxury hotel connected to the convention centre in Madrid with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Lobby
Breakfast, lunch, dinner served; Spanish cuisine, al fresco dining
Breakfast, lunch, dinner served; Spanish cuisine, al fresco dining
Shower, rainfall showerhead, designer toiletries, hair dryer
Pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is NZ$622
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Premium bedding, down duvets, minibar, in-room safe

Suite Grand

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

Premium bedding, down duvets, minibar, in-room safe

Deluxe Alcala

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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9.4 out of 10, Exceptional, (1001)
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includes taxes & fees
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About the area

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk
  • Gran Via - 10 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 16 min walk
  • El Retiro Park - 4 min drive

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬1 min walk
  • ‪Aarde - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramses Natsuki - ‬1 min walk
  • ‪Manero - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Luxury boutique hotel near Gran Via
Located close to Prado Museum and El Retiro Park, Hospes Puerta de Alcalá, a Member of Design Hotels provides a terrace, a coffee shop/cafe and a library. Indulge in a body treatment, a body wrap and a body scrub at the on-site spa. The on-site Spanish cuisine restaurant, Independencia, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • Babysitting (surcharge), concierge services and multilingual staff
  • A banquet hall, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hospes Puerta de Alcalá, a Member of Design Hotels feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, designer toiletries and bidets
  • Plasma TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 39 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 31 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Independencia

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rug in room
  • Lift

More

  • 5 floors
  • Banquet hall
  • Building
  • Built in 1883
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 31 per person
  • Airport shuttle fee: EUR 99 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is Hospes Puerta de Alcalá, a Member of Design Hotels pet-friendly?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on 1 Oct 2024 start from NZ$622.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Valet parking is available for EUR 39 per day.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hospes Puerta de Alcalá, a Member of Design Hotels?

Checkout is at noon.

Does Hospes Puerta de Alcalá, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 99 per vehicle applies.

Where is Hospes Puerta de Alcalá, a Member of Design Hotels located?

Located in Salamanca, this luxury hotel is steps away from Puerta de Alcalá and Calle de Alcalá. Gran Via and Plaza de Cibeles are also within 10 minutes. Retiro Station is only a 3-minute walk and Banco de Espana Station is 7 minutes.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 729 reviews" "
Rating 8 - Good. 147 out of 729 reviews" "
Rating 6 - Okay. 49 out of 729 reviews" "
Rating 4 - Poor. 23 out of 729 reviews" "
Rating 2 - Terrible. 9 out of 729 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 2 nights in Sep 2024

10/10 Excellent

Crane

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of the best--compares favorably to the larger 5 star chain hotels (e.g. Ritz, 4 Seasons, etc) but feels more personal. It was renovated relatively recently, so all the facilities are up to date. The rooms are very large in comparison to many other hotels in center city. The bathrooms are very nice with rain shower and soaking tub and two sinks. Despite being in a central, busy location, the room was incredibly quiet (and dark) at night with very comfortable bedding. The staff was fantastic--very helpful with dining recommendations, assistance with transportation, luggage, etc. Chilled Cava and water were both available in room upon arrival--likely complementary, though we did not drink it due to dinner plans. The hotel is very well located on the corner of the El Retiro park which is lovely to walk through. Lots of shaded paths and the Cristal Palace, as well as the botanical gardens. Lots of great shopping, tapas and restaurants nearby. 20 min to airport by taxi. I can't think of a better location. I highly recommend this hotel and will definitely stay there again when we return to Madrid.
Stayed 2 nights in Jul 2024

6/10 Okay

Yasmin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Andres, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic location. Just needs a bit of remodeling.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

james, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. This was our eighth visit here!
Stayed 3 nights in Jun 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Great Staff
We were only in Madrid for one night after traveling around Spain. This is a beautiful hotel and great service. The front desk people were so accommodating and made great recommendations for us and even reservations. We were so pleased with everything! Beautiful, elegant, quiet and comfortable room. We would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Diana

Liked: Property conditions & facilities
A great location and a very nice room. Except for a glitch caused by an incompetent recepcionist, the staff were helpful and friendly. I would go back
Stayed 1 night in May 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stuart Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
great location, close to Retiro park and Serrano area with great restaurants around.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Great location, friendly and helpful front desk in AM and afternoon. Turn down in evening was nice with a bottle of wine and chocolates. Cons: Sauna was out of service and relaxing pool water was cold. Staff inconsistent- evening staff second day did not do turn down and didn’t seem to know anything about it.
Stayed 2 nights in Jan 2024

8/10 Good

Javier

Stayed 3 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvelous hotel in a marvelous location
Clean, luxurious and spacious for a city hotel, the hotel is in the middle of a fun area that is incredibly convenient to many of Madrid's best barrios. You are at the corner of Parque Retiro, a few minutes walk from the best museums, and adjacent to the swanky stores and restaurants of Salamanca. The perfect location. And did I mention the friendly, knowledgeable and helpful staff? They made us feel very welcome, an oasis of calm in the swirl of Alcala.
Stayed 6 nights in Nov 2023

10/10 Excellent

Cameron

Stayed 2 nights in Nov 2023