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Mokhtara Diamond

Hotel with a 24-hour front desk, a short walk to Prophet's Mosque

Photo gallery for Mokhtara Diamond

1 bedroom, free WiFi
Front of property
Bathroom
Reception
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is NZ$136
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room

Bathroom

Standard Triple Room

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room, City View

Bathroom

Standard Quadruple Room, City View

Highlights

Air conditioning
Separate bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, City View

Bathroom

Standard Double Room, City View

Highlights

Air conditioning
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior

Crowne Plaza Madinah by IHG

Madinah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 544 reviews
The price is NZ$197
includes taxes & fees
19 July - 20 July
Crowne Plaza Madinah by IHG
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About the area

Map
Al Haram, Al-Madinah al-Munawwarah, Madinah, 42311

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 10 min walk - 0.9 km
  • Madina Mall - 3 min drive - 3.3 km
  • Quba Mosque - 4 min drive - 3.7 km

Getting around

  • Madinah Station - 18 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive

Restaurants

  • ‪الصالة التنفيذية - ‬10 min walk
  • ‪Alhuda Lounge - ‬11 min walk
  • ‪ستاربكس - ‬9 min walk
  • ‪المسجد النبوي - ‬9 min walk
  • ‪Coffee Break - ‬9 min walk

About this property

Mokhtara Diamond

Hotel near Prophet's Mosque
Mokhtara Diamond provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A lift and a 24-hour front desk
Room features
All 120 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.

Languages

Arabic, English, Urdu

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10008822

We should mention

Couples wishing to share a room must provide proof of marriage

Property is also known as

Mokhtara Diamond Hotel
Mokhtara Diamond Madinah
Mokhtara Diamond Hotel Madinah

Frequently asked questions

Is Mokhtara Diamond pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mokhtara Diamond?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at Mokhtara Diamond on 11 Aug 2025 start from NZ$136.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mokhtara Diamond?

This hotel doesn't offer parking.

What time is check-in at Mokhtara Diamond?

Check-in start time: 4:00 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mokhtara Diamond?

Checkout is at noon.

Where is Mokhtara Diamond located?

Located in Madinah City Center, this hotel is within a 10-minute walk of Masjid Al Ghamamah and Prophet's Mosque. The Green Dome and Al Hijaz Railway Museum are also within 10 minutes.

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Mokhtara Diamond Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 10 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 12 out of 62 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hospitable, perfect location, friendly
Stayed 7 nights in Mar 2025

10/10 Excellent

touria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and very helpful. The location was great!
Stayed 1 night in Dec 2024

8/10 Good

Mearvit

Liked: Cleanliness
It was good but we suffered to find restaurants around the area it was very limited .
Stayed 3 nights in Mar 2025

10/10 Excellent

Shamis

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 2 nights in Mar 2025

10/10 Excellent

Marim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable hotel and 5 min from haram
Stayed 4 nights in Jan 2025

10/10 Excellent

Talha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to haram, and alot of restaurants and shopping places nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service
The main positive is close to the Holy Masjid.
Stayed 4 nights in Jan 2025

2/10 Terrible

Md Romiz

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Washroom's condition is bad. Room is not clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
There is no dining facility for guests Quiet a disappointment
Stayed 5 nights in Mar 2025

2/10 Terrible

Muhammod

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Really bad hotel. Only good thing is its close to Haram gate 315.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shubina

Liked: Cleanliness, staff & service
The hotel it self was very close to masjid al nawabi. Due to my son disability we were upgraded to a 5 bed, however dont be decieved by the picture of the bathroom. The bathroom is very small and tiny. The toilet was located behind the door and therefore when you sit on it the wall is touching your head. Khaled was very good and attended all to our needs.
Stayed 5 nights in Apr 2025

6/10 Okay

Shehla

Bathroom
Stayed 4 nights in Jan 2025

6/10 Okay

Gelan

Not clean and over crowded
Stayed 2 nights in Mar 2025

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place for short stay. But good for the price. Staff is excellent.
Stayed 2 nights in Oct 2024

2/10 Terrible

ZINAT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and bed smelled . room was also congested.I stayed 6 nights but not comfortable.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Needless to say, it was good that it was so close to the Prophet's Mosque. On the other hand, the negative points were that one guest was put in a room with five beds, the bathroom always smelled bad, and there were no towels.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammed

Liked: Staff & service, property conditions & facilities
very nice hotel very close to the haram
Stayed 4 nights in Sep 2024

10/10 Excellent

M ASIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A convenient stay in Madina

Got Haram view, close to haram gate, easy access, clean the room upon request. Provide basic supplies regularly... towel, soap, in room tea coffee stuff.
Stayed 4 nights in Oct 2024

8/10 Good

Ghaffar

Liked: Cleanliness, staff & service
They charge me online for double room.but did not gave me double room.also when i went to front counter/receiptetionist To complain about matter.they says even manager says we have not double room here.only 3 beds ina room.soo this was soo lie to me.even i was keep asking them..do u have double bed..n i got reply.yes u have double bed.it was bas experienced for me.i will never recomended any couple to go in this hotel
Stayed 5 nights in Apr 2025

8/10 Good

Kashif

Liked: Staff & service, property conditions & facilities
Does the job. It’s not an expensive hotel and suited to solo travellers or those on a budget. Staff are nice and helpful. Location relative to the Haram is fantastic. There are a couple of markets close by as well.
Stayed 2 nights in Sep 2024

8/10 Good

Abdulkuddus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

6/10 Okay

Hamad

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The beds size is very small Not comfort Very small room
Stayed 1 night in Aug 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had Filthy carpets with burns and dirt ground in The bathroom was disgusting You had to ask for their small toilet roll on a daily basis The safes in the room didn’t work the bottom of the bathroom doors looked like they had mold on them The tv was there just for show The worst of all we’re the reception staff they were so rude and arrogant as they thought we were from a third world country and they could treat and talk to us like trash absolute horrible experience they actually ruined my trip I would never recommend to stay in this unpleasant place to anyone The 2 out of 3 of the reception staff need sacking they’re definitely not right for the job Also they’re not bothered about getting a bad review as I got told by this absolute horrid bloke behind the reception

2/10 Terrible

Yousuf

Disliked: Staff & service, property conditions & facilities, room comfort

Only go if you have your own internet

Avoid this hotel if you are traveling from the west like UK, US etc, the standard is not that great for people who are used to the standards in the western countries. They get majority of their customers through travel agents from developing countries and so have very low standards plus location is great as it is only 5mins walk away from the masjid Nabawi. Therefore they can't be bothered making any improvements. When we arrived, the receptionist wasn't very welcoming. He handed us 2 cards and just expected us to find our way to the room. Had to ask for free wifi 2 times. Upon reaching the room, there was no wifi signal at all and upon asking the neighbouring rooms they all had the same issue. The hotel management refused to offer us a solution and instead made excuses. There was no toilet paper roll, no towels, no water, no internet. Not the worst hotel but definitely not worth the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay in this place for free. Underserving of even 1 star. The room was filthy and throughout my 7 day stay, my room was not cleaned once. Had to constantly chase around for basic things like toilet roll to be told ‘we have none today.’ What truly makes this hotel awful is the reception staff. They are extremely unpleasant and rude. I was travelling with my elderly mother and asked for our cases to be brought down upon checkout as she is in a wheelchair. The staff said they would come up and do this but did not. I took 3 trips from the room to lobby bringing all of these down. I mentioned this to the receptionist when I wanted to check out who was extremely rude. I stated that I would leave a review, he made it very clear he did not care & to go leave a review