Top Hotels Near Madina Mall in Madinah from NZ$45

"Breakfast was not all that great but okay. No much variety . Some breakfast stuff needs proper customer service training."

"Breakfast was good. Front desk staff was very friendly and welcoming. Rooms were pretty small in size. Overall very good experience "

"Great service,friendly employees Breakfast was very good Rooms are clean and updated "

"We had an issue with our booking and staff member Shahida was excellent but the girl at the reception counter was awful. She kept shrugging her shoulders to say ‘I don’t care’. Very rude and unprofessional. This hotel was so weird with the lifts all over the place. The fire alarm went off repeatedly through the night. Extremely loud and disturbing. We phoned reception and they didn’t care. Didn’t get one good nights sleep. Would not recommend this hotel. "

"The best thing about the hotel was the location. The customer service wasn’t that great. We had three rooms and the AC wasn’t working for two of them. They sent someone up he had to clean the vents. Eventually he got them to work. Our rooms were not clean upon arrival. We talked to the supervisor nothing was done he didn’t even care. We paid a lot of our rooms and got really bad services. My recommendation is to look for another hotel especially if your paying dm you deserve something better. "

"I need refund please "

"Good staff with services provided immediately. "

"Shuttle service was canceled due to breakdown one occasion but guest weren't notified of the cancellation "

"Clean , new , spacious rooms and high end amenities. Helpful staff . Excellent choice of food for breakfast and dinner . Highly recommended if you can find a decent rate . "