Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Madeira Regency Cliff

4 out of 5
Madeira Regency Cliff
Rua da Quinta da Calaca, 6, Funchal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 243 reviews" "
Rating 8 - Good. 80 out of 243 reviews" "
Rating 6 - Okay. 13 out of 243 reviews" "
Rating 4 - Poor. 0 out of 243 reviews" "
Rating 2 - Terrible. 1 out of 243 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet and friendly staff , nice balconies with great sea views , tv in room very small . Hotel is in the best location in my opinion , for transport ,walking, shopping etc
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked some of the rooms being on a cliff are below reception floor and loved the sound of the crashing waves. Only dislike having to pay for key to safe which is a bit outdated now
Stayed 5 nights in Feb 2024

10/10 Excellent

Wang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is friend. Hotel is clean and quiet. Good breakfast. Nice sea view. Parking is limited, but we managed to find a spot during our stay.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mayuran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Jul 2023

10/10 Excellent

Kim, Norwich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious rooms and a great breakfast in an amazing setting.
Stayed 5 nights in Jun 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Madeira Regency Cliff Hotel was in the most pefect location, we had a room overlooking the sea which was amazing. The hotel was very quiet, it seems to be popular with the more older traveller, so no noisy drunks coming back during the early hours. The main doors are kept locked at night which adds to the safety, although this can be an issue when arriving or departing during the night. The breakfast had a good choice and was always hot and fresh, and the staff were attentive. There are a lot of hills here but the hotel offers a free bookable courtesy car to and from the centre, and the main shopping centre is opposite the hotel, as are the local bus stops, which charge around €2 each to the marina. There is a chargeable minibar and free fruit and water in the room on arrival. Overall extremely pleased with our stay and would stay again.

8/10 Good

phil

Liked: Cleanliness, staff & service
I feel like the property is stuck in the 80s. The towels, the gym hardly any equipment nor free weights. The 2 trade mills are not working correctly. When you checked in, they give you an envelop where they would charge you for Chris and that if yo iso this and that. They charge me daily rate for using the in room safe, with 25€ deposit as if I were to leave the property with the key. If you want extra instant coffee or tea (more than 2 of each provided in the room) there’s extra charge. There are total of 12 parking spaces for guests, 6 in the garage, 3 in front of hotel and 3 outside the garage. I assumed most are occupied by staffs anyway. So, if you are a guest and has a car… good luck. It’s stressful looking for parking on the street when you are on vacation in a foreign city. Pool towel must be exchanged for a card provided otherwise no pool towel for you. Thankfully I didn’t have to use it. Overall, staffs are nice and they were helpful.
Stayed 5 nights in Jun 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Impressed by the size of the room - more of a suite than a conventional room - one of the best hotels my wife and I have stayed in during many years of travel. Location provides easy access to all that Madeira has to offer, without the bustle of Funchal.
Stayed 6 nights in Mar 2023
Response from Reception Team on 17 May 2023
Thank you so much for your comment. We are very glad that you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, will stay again
Stayed 5 nights in Feb 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and value
A very positive experience- this is our third stay and we will rebook for November. A solid high standard hotel with friendly and efficient staff
Stayed 6 nights in Feb 2023

6/10 Okay

Susan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Annu

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service
The location was beautiful, gorgeous views of the bay. Balconies were amazing. The staff was extremely friendly, Mara at the front desk and Adamar at the bar and restaurant were extremely helpful and pleasant. The breakfast buffet was included and had everything we wanted. You can catch a bus (2 min walk) to Old Town, or walk along the bay for 2.5 miles. Highly recommend it!
Stayed 6 nights in Feb 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week at the Regency Cliff
Hotel was in a great location up on the cliff overlooking the sea. Breakfast was plentiful and varied. Our room was large and very comfortable. The staff were friendly and helpful.
Stayed 6 nights in Oct 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place!
This hotel is just wonderful! Amazing staff, delicious buffet breakfast and helpful and friendly staff. All rooms have a sea view and the views from the terrace where meals are had is just stunning. Location great too, easy to walk to several eateries (but some steep hills to negotiate!) or take the bus into Funchal from a stop just minutes away. I would say try and get a room on floor 2 or above (we were on floor 2 and suited us perfectly), floor one you may find yourself next to the pool where your privacy is somewhat affected, and people can walk past any room on that level. Do not hesitate to book this hotel, you will not be disappointed!
Stayed 11 nights in Sep 2021

10/10 Excellent

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proper 4 stars hotel
This is truly a 4 stars hotel with everything as advertised, including the important fact that the rooms look like in the photos. Staff were extremely helpful, proactive, and friendly. The views are amazing! The area around the hotel is safe and quiet, and everything you need (groceries, etc) is within a 5 mins walk.
Stayed 3 nights in Jul 2021
Response from General Manager on 14 Jul 2021
Dear Guest, thank you for your kind comment. We are delighted to learn that you enjoyed your holiday. We hope to see you in a very near future, With Kind Regards The Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with excellent views over the sea. Staff were extremely helpful and the breakfast was very good.
Stayed 5 nights in Jan 2020
Response from General Manager on 31 Jan 2020
Dear Guest, Thank you for your review. We are pleased to learn that you had a nice stay. We hope to see you back in a near future. Kind Regards The Management

10/10 Excellent

J.B., York, N. Yorks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quiet hotel, clean and comfortable. Our second visit and won't be the last. Staff are very friendly and helpful. Just outside Funchal but the hotel runs a courtesy bus and the local bus passes the door.
Stayed 12 nights in Dec 2019
Response from Management on 9 Jan 2020
Dear Guest, Thank You for your kind comment. We all look forward to welcoming you, Kind Regards The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a location to die for. Add in a friendly atmosphere and superb service and you can see why I choose it every time!
Stayed 3 nights in Nov 2019
Response from General Manager on 22 Nov 2019
Dear Guest, Thank you for your kind comment. We are delighted to learn that you enjoyed your holiday. We hope to see you back in a very near future, With Kind Regards Iolanda Fernandes

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, with fabulous staff, would definitely visit again
Stayed 7 nights in Nov 2019
Response from General Manager on 13 Nov 2019
Dear Guest, Thank you for your review. We are pleased to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid 4 star hotel , great staff in all departments , all seem happy to work there and are all friendly. Great location , good quality varied breakfast , great Seaviews , outdoor pool is heated but quite small. Dressing gowns and kettle are provided which is quite rare in Funchal. Would highly recommend.
Stayed 7 nights in Nov 2019
Response from General Manager on 13 Nov 2019
Dear Guest, Thank you for your review, We are very pleased to learn that you enjoyed your holiday. Kind Regards Iolanda Fernandes General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but did not like my room it was clean but not a good view
Stayed 8 nights in Oct 2019
Response from General Manager on 13 Nov 2019
Dear Guest, Thank you for your review, We would have been happy to change to another room if your had inquired at reception. Sorry to hear that you were not pleased with the view of your room. Hope to have the pleasure to welcome you in a near future. Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcoming hotel which was a great location. Sea view room with balcony was excellent. Food was first class and plentiful. Short walk into town with plenty of restaurants and bars. Staff were helpful and informative and being a smaller hotel you did not feel crowded. Spa was small but great and swimming pool was a great reward after a day of walking.. Will definitely go back and recommend. Sea view room a must.
Stayed 4 nights in Sep 2019
Response from The Management on 25 Oct 2019
Dear Guest, Thank you for your review. We are delighted to learn that you enjoyed your holiday. We hope to see you back in a near future The Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great staff super friendly. The outside of the hotel is in need of repairs. Would recommend
Stayed 3 nights in Jul 2019
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for taking the time to write a review about your experience at Madeira Regency Cliff. We are very pleased to learn that you enjoyed your holiday. With Kind Regards General Manager

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay.
Lovely small hotel. Breakfast had great choice and it was lovely to sit outside overlooking the sea. It is quite a walk to the centre and old part of Funchal, but going in the opposite direction, an easy walk to black sandy beaches.
Stayed 4 nights in Jul 2019
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for your kind comment. We are very pleased to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish hotel with extremely friendly & helpful staff - had a lovely holiday
Stayed 7 nights in Jun 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for sharing your opinion with trip advisor readers. We are very pleased to learn that you enjoyed your holiday and that you would without doubt book again our hotel. We all look forward to welcoming you in a near future, With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,friendly staff, very nice hotel. good position from city.
Stayed 7 nights in Jun 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for you for review and preference. We are very pleased to learn that you enjoyed your holiday. We hope to see you back in a near future, With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for your comment. We are very pleased to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel. Excellent breakfast. Bigger pool would have been nicer.
Stayed 7 nights in May 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for sharing your comment. We are very pleased to learn that overall you enjoyed your holiday. We hope to have the pleasure to welcoming you in a near future, With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

LindaandStew, Berkshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Regency Cliff hotel. It was our second time there, and we will be back. Staff are pleasant, polite and always helpful and willing to assist. I love the rooms - we stay in one of the six premiere sea view double rooms with dual balconies. The views are great and the space is perfect for a couple. The location of the Regency Cliff is ideal for some local shopping and eating. Also convenient for centeal Funchal. They will arrange airport transfers too.
Stayed 3 nights in Apr 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for sharing your experience at Madeira Regency Cliff and most of all, thank you for your continued preference. We are delighted to learn that you enjoyed your holiday, this time in the beginning of December, which is indeed a fantastic time to visit Madeira. We all look forward to your next visit, With Warm Regards Iolanda Fernandes General Manager

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MADEIRA REGENCY CLIFF
This hotel was wonderful we loved it and will be going back. It's in a beautiful location with large rooms overlooking the ocean. Very quiet at night. Heated Indoor pool, and outdoor pool, I swam every day. Close to public transport. Airport bus stops outside the hotel.Excellent buffet breakfast every day, and 3 evenings a week a very generous buffet dinner. Delightful staff.
Stayed 4 nights in Mar 2019
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for sharing your opinion with trip advisor readers. We are very pleased to learn that you enjoyed your holiday and that you would without doubt book again our hotel. We all look forward to welcoming you in a near future, With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for sharing your experience at Madeira Regency Cliff. We are very pleased to learn that you enjoyed your holiday and that you have already booked fro next year. We all look forward to welcoming you, With Warm Regards Iolanda Fernandes General Manager

8/10 Good

Dr I C

Liked: Cleanliness, property conditions & facilities
Good holiday break
Room a little basic but OK. Wi-Fi worked very well. Cleaning staff excellent. Breakfast buffet average and service could be tardy. Overall, a good stay and a well located hotel for local amenities eg restaurants , shopping, so no need to have dinner in the hotel! Car parking very limited on site and really only practical for small cars!
Stayed 8 nights in Feb 2019
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for your review. We are delighted to learn that you enjoyed your holiday. We all look forward to welcoming you, With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time staying here and excellent as always. Staff and friendly and efficient. Rooms spotless. Great location.
Stayed 5 nights in Feb 2019
Response from General Manager on 19 Jul 2019
Dear Guest, Thank you for your continued preference and loyalty. Thank you for your review which had our best attention. We are delighted to learn that overall you had a nice holiday. We all look forward to welcoming you, With Warm Regards Iolanda Fernandes General Manager

8/10 Good

Peter, Scotland

Liked: Cleanliness, staff & service, room comfort
As always this hotel stay was great due to the fantastic staff. The hotel in general could do with some modernisation if it is to compete with other hotels. The carpets , beds and furnishings are showing there age. Room 507 was noisy has it is below the dining room and we were quite disappointed not to have the room number we requested as we had booked well in advance. A fruit knife would be handy and the information pack could be better for buses etc. Again the breakfast was fine but the orange juice almost tastes of water. All in all we will come back again as this was our 4th visit.
Stayed 7 nights in Oct 2018
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for review. We are pleased to inform that we have new wooden floor in all rooms. . We hope to see you back in a near future. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Jules, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a beautiful sea view.
Very good location, overlooking the sea. Staff are very helpful, friendly and efficient. Would definitely recommend and would go back in future.
Stayed 5 nights in Aug 2018
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for kind review. . We are delighted to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from General Manager on 23 Jul 2019
Dear Guest Thank you for rating our hotel. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for rating our hotel. With Kind Regards Iolanda Fernades General Manager

10/10 Excellent

ade, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location
The staff at this hotel are really excellent along with the position of the hotel which is within easy walking distance of a number of a excellent restaurants and a large shopping centre (which has a really good supermarket on the ground floor). The hotel also offers a free shuttle bus to and from Funchal which we used on two occasions - the driver is very friendly. The hotel is within 2 minutes walk to the jump on jump off bus and the local bus stop. The views from the elevated terrace for a tasty buffet breakfast are amazing and compliment the balcony in your room. Do check out Bombay Spice which serves the best Indian food we have ever tasted - approx 5 minutes walk from the hotel. There is also a really nice tea house approximately 10 mins walk from the hotel which is on the coastal path which serves excellent fresh tea. Overall, we cannot fault this hotel and will at some stage return which is mainly down to excellent staff at the hotel.
Stayed 8 nights in Mar 2018
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for taking the time to write a review about your experience at Madeira Regency Cliff. . We are delighted to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We had a wonderful stay, spacious rooms, beautiful terrace for breakfast, very helpful and knowledgeable staff. Great location with plenty of restaurants and lovely promenade . The shuttle bus in to town was very useful.
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for kind review. . We are delighted to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

alan , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views to die for
Words can’t describe this hotel , for ourselves It was a great base . The service the food the ambience were of the highest order See younext year
Stayed 7 nights in Jan 2018
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for kind review. . We are delighted to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

10/10 Excellent

Pat, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel with fabulous sea views
Very comfortable, well equipped hotel with great breakfasts. Had one evening meal at the hotel, after a late arrival, which was very good.
Stayed 10 nights in Jan 2018
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for sharing your experience at Madeira Regency Cliff. . We are delighted to learn that you enjoyed your holiday. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Tony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Xmas getaway at the Regency Cliff Hotel
I enjoyed my 4 night stay over Christmas at the Regency Cliff Hotel, Funchal, Madeira. The room was excellent with a double aspect view over the Atlantic and it was sunny every day at around 18-20C. I met some friendly guests and professional, helpful staff. The Gala Christmas Eve Dinner was excellent despite costing 110 euros. Don't assume it will be a traditional roast though. If you want to eat out on Xmas Day there are restaurants open. I went for the buffet meal in the hotel's restaurant and drank the house red which was lovely. I enjoyed the warm indoor pool (28 degrees). I enjoyed the peace and quiet of the hotel with no kids around. I really liked walking up and down the area checking out other hotels, bars and restaurants of which there are many. I wish I could have stayed over the New Year but the price goes up considerably because Funchal is famed for its 8-10 minute firework display at the port. The sightseeing bus tours are a must because you really see how all the houses and hotels are built into the mountainous rock. The view from Monte was spectacular. If you want to relax, don't like it too hot and don't mind lots of retirees (of which I am not one yet but not far off) then Madeira is a good choice. I like the climate in winter there, the friendly people and the low crime rate. Thanks also to Expedia because everything ran smoothly. Do opt for the Madeira airport shuttle through Expedia as it is on time and cheap. It just takes the stress out of it.
Stayed 4 nights in Dec 2017
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for your comment, which had our best attention. We assure you that we will continue to do our utmost to exceed our guest’s needs and expectations. We hope to have the pleasure to welcome you in a very near future. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel. It is about 40 mins walk from central Fungal, which means you get some good exercise. Also, the breakfast is very good.
Stayed 7 nights in Nov 2017
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for your comment, which had our best attention. We assure you that we will continue to do our utmost to exceed our guest’s needs and expectations. We hope to have the pleasure to welcome you in a very near future. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for taking the time to rate our hotel. With Kind Regards Iolanda Fernandes General Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel. Just lacked room service and some kind of all day snack menu. But we had an amazing room. All staff were lovely and could not Faust cleanliness
Stayed 7 nights in Oct 2017
Response from General Manager on 23 Jul 2019
Dear Guest, Thank you for your comment. We are delighted to learn that you enjoyed your holiday. We hope to have the pleasure to welcome you in a very near future. With Kind Regards Iolanda Fernandes General Manager