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"They tried to mislead me about the hotel’s pool facilities—the information provided to guests is incorrect, as the pool is out of service."

"Friendly staff. Clean. On site restaurant was fabulous!"

"Pool was closed my whole stay April 02-7, 2026. Breakfast was ok. Staff was never at the front always had to wait for them to come out from the back."

"This hotel is right next to the Holiday Inn in Geneva, but it is cheaper and just as nice. Actually, it is probably nicer at times, since the elevator at the Holiday Inn was not working but our elevator at the Microtel worked fine. I would recommend Kindred Fare, a restaurant in an adjacent strip mall, for dinner, as well as Bagels and Cakes, on the same side of the road a few stories down, for lunch."

"Very clean everywhere! Bed was very comfortable…pillows were good. Nice size room also!"

"Very good"

"Welcome to the Historic Gould Hotel in downtown Seneca Falls. Quaint and quiet rooms each with comfortable beds, mini-fridge and located just minutes away from the Del Lago Casino and Entertainment Complex. Relive history as you stroll down historic Main Street, see the National Woman’s Rights Historic Park and dine in one of the fine eateries located just footsteps away. Always a value and a pleasant reprieve from the norm - make it a weekend adventure and catch your favorite band at Del Lago for 1/3 the cost. "

"Staff was really great"

"We enjoyed our stay. The bed was comfortable, but the pull out bed is not. The breakfast was nice. It is a great place to stay while touring history sites in Palmyra. This was our second stay. It was rainy and muddy outside, so the carpets get dirty, but it seems like more could be done to keep the carpet vacuumed."