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"Beautiful location!"

"Very nice easy access to all ahops"

"I arrived to the hotel around 9:30pm and I asked the young lady front desk agent if the restaurant was still open. She responded that it hasn't been open since July in a nasty tone like I was supposed to know that. I then asked her if she had any recommendations of where to eat and she simply said no. Before getting in the elevator I asked her if there was water in the room which the answer was also no. At the moment I decided to check online and there was a bar a block away that gave me some water. When I return back to my hotel room I noticed my TV didn't work, it had no channels and the remote had limited functionality. So I went back to the front desk, the same agent dressed in a hoodie ready to leave expressed that she didn't know how to fix a tv, she then suggested I went up to my room to see if it was magically working now; it wasn't. I went back down and she gave me keys to a new room. While the new room did have a working tv, it had an horrible smell, dusty coffee machine and a phone with no buttons. I tried dialing out and it definitely didn't work which is concerning if you don't have your own phone. To conclude this hotel should not charge more than $50 per night, they have zero amenities, unprofessional staff and the advertisement is very misleading."

"Room was clean and spacious! Staff was phenomenal, and went above and beyond! "

"This hotel is clean & that is a top Priority for us. Great location. Convenient to the Thruway. We have stayed here a number of times. "

"The bed was horrible ugh. "

"Pool was closed my whole stay April 02-7, 2026. Breakfast was ok. Staff was never at the front always had to wait for them to come out from the back."

"I like their cleanliness and breakfast only their swimming pool little small looks like the pool makes for kids not for adults "

"This hotel is right next to the Holiday Inn in Geneva, but it is cheaper and just as nice. Actually, it is probably nicer at times, since the elevator at the Holiday Inn was not working but our elevator at the Microtel worked fine. I would recommend Kindred Fare, a restaurant in an adjacent strip mall, for dinner, as well as Bagels and Cakes, on the same side of the road a few stories down, for lunch."