Apartments in Luzancy

"Small rooms and breakfast eggs weren’t good. "

"Room was clean and staff friendly. Did not have breakfast"

"The room was clean, comfort and spacious for a family of 4, the only bad think is the shower was or too cold or too hot I wasn't be able to adjust for a nice warm water. "

"During my stay at the lodge, my experience was initially normal and comfortable. However, that changed significantly after a serious incident involving hotel staff. While I was asleep in my room, I was awakened to find my door open and two Disney employees attempting to bypass the door latch using a “Do Not Disturb” sign. When I confronted them, they claimed they were trying to enter to clean the room. This explanation did not align with the situation, as I was clearly inside and had not requested service. I reported the incident to management, who acknowledged the severity of what occurred and expressed concern. As a resolution, I was offered a complimentary breakfast, i was not seeking any sort of compensation. The following morning, when attempting to use the breakfast that had been offered after the attempted break in, I encountered further issues. After speaking with two managers who confirmed I was approved as it seemed they did not accredit the breakfast correctly to my room, I was then stopped by the restaurant manager, who stated he did not believe me and accused me of lying and stated i could pay or leave. Following these incidents, I no longer felt safe or respected as a guest. Given the cost of the stay, I expected a basic standard of security and professionalism. Instead, I was left feeling uneasy in my own room and concerned about the safety of my belongings and my own personal safety, as well as the possibility of further unauthorized entry attempts."

"Welcoming staff, excellent breakfast, fun mirrors and activities for children "

"Clean and good sized room, basic continental breakfast, big windows, easy to control heating but small bathroom. "

"Brilliant hotels for all "

"Breakfast was great. Perfect hotel for transition day. "

"Very helpful staff. The room was comfortable and spacious enough for two adults. The breakfast buffet had a good variety."