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"Cleaning were only once a week which means rest of the time you have to do it. Pool water was way to cold, tenis court lights very out service, room access cards were jot working, property is in very hilly area so its not for everyone "

"The best thing was the staffs all of them were very helpful and friendly. The room was very clean with everything you need I didn't use the pool or the national park. I went to the montaña about 15mn from the hotel "

"Stayed here last year and it was fantastic this year unfortunately not. Room never cleaned had to ask for towels. Last year room cleaned daily. Leak in the room was dismissed. I noticed a lot of other people pointing out issues they had too. Disappointing given how good last year was. "

"Very enjoyable stay. Very well kept property and apartment. Great pool area and very helpful staf. "

"ZERO STARS -OUR KEY ADVICE IS TO AVOID THIS PLACE LIKE THE PLAGUE AWFUL DIRTY ROOM AND NO HOT WATER TO WASH OR SHOWER FROM ARRIVAL UNTIL WE LEFT AT 10AM THE NEXT DAY. WE COULDNT LEAVE QUICKLY ENOUGH. AVOID IT OR CANCEL YOUR BOOKING ASAP DO NOT EXPECT CLEAN SHEETS OR HOT WATER OR ANY REASONABLE RESPONSE FROM THE OWNERS OR THISE REPLYING TO MESSAGES . THEY EVEN VISITED OUR ROOM AND DENIED THE STAINS/BLOOD OR WORSE ON THE CLEARLY VISIBLE AND UNIRONED SHEETS . NO MATTRESS PROTECTOR AND OLD UNCOMFORTABLE MATRESSES. THEY WOULDNT EVEN GIVE US FRESH SHEETS TO MAKE THE BED OURSELVES AND SAID IT WAS ALL LOCKED UP AND NOT POSSIBLE . STAINED WATER DAMAGED CEILING , DAMAGED FURNITURE AND PICTURES AND LOVELY NOTICE ON THE DOOR MESSAGES IGNORED , TOTAL DENIAL, NO ACCOUNTABILITY AND NO OFFER OF GOODWILL STAY SOMEWHERE ELSE , THAT DOESNT SMELL OF SMOKE , WHERE YOU CAN GET HOT WATER, LIKE WE DID FOR THE NEXT FEW DAYS IN A CLEAN PLACE "

"Great duplex apartment although the shower water in the main bathroom didn’t get particularly hot. It was no problem for both of us to use the en suite upstairs. Breakfast can be a bit busy so finding a free table can be a challenge but the food selection was good. "

"Hotel dosc zmeczony, widac upływajace lata. Pokój wygodny, ale dosc zniszczony"

"The staff is talking soooo loudly in the hallways by 9 am. Banging things, dragging furniture, slamming doors. Good luck if you think you're sleeping past that if you need to."

"Quick check-in. Staff at reception could be friendlier. A very clean room, kept clean most days, with towels replaced. Nice pool area, enough sun loungers. Good bar for drinks and a nice outdoor seating area. Enjoyed the food from the Corner Bar near the pool."