Valley Glen Hotels, Los Angeles

"Excellent service "

"Stayed here a night as we had tickets for a concert at the Orpheum theatre. I was most impressed by the staff and found the hotel to be a very good value."

"The Wifi didn't work and that was stressful. I really didn't have time to ask for assistance but it wasn't working for any of the guests so it was an issue. Bummed about this. Besides that, great property."

"Love this property. Very nostalgic with an old-school LA vibe! The staff is always very helpful and kind. Comfy beds, too! Highly recommend."

"7/10. Stayed at Hyatt Place on Century BLVD in LA. Checked in and we were upgraded immediately. Woman at the front said the room I booked was too small for how long we were staying so they upgraded us and gave us free breakfast. That was great. Wasn’t expecting that and was very nice of them. The hotel is what you would expect of a common airport hotel. Arrived in the room and check for any issues. Noticed stains on the blankets and sheets. I’m not a hotel manager but common things like that should be thrown out if noticed. Staff was quickly responsive. They had a phone number you can text if you need anything. 10 minutes later, got new sheets and blankets. Customer Service was great. No complaints there. The next day we still had the old sheets and blankets on the floor so I figured I would return them. Saw a linen closet so I went to drop it off there. Open the door and there was a guy sleeping on the floor. Not sure if he was a worker or homeless guy. Honestly creeped us out. Never seen that before. LA is FULL of homeless people. It’s insane. So that’s why I figured he was a homeless guy. Notified the staff and they went to check on it. Not sure if the guy was ever there again. Never checked. Breakfast was good. They change it up every other day. The Beacon Bar is WILDLY expensive. Burger and fries is $26! 6 chicken wings are $22! Nearly $4 a wing is crazy. Overall. I would stay here again. Staff/CS 10/10 Clean 7/10 Amenities 7/10 Value 7.5/10 Shuttle took way too long"

"Location is great for enjoying Old Pasadena. Walk easily to the Norton Simon, many good small restaurants. Room was clean and very comfortable. "

"Overall, the room itself was decently clean, which I appreciated, but the extra costs and lack of basic amenities were really disappointing. Having to pay an additional $25 for parking on top of already booking the room felt excessive. On top of that, there were no basic utensils provided like many other motels usually offer, which was inconvenient. The vending machine prices were also outrageous — nearly $8 for a bottle of water is completely unreasonable. While the cleanliness was acceptable, the hidden costs and overpriced necessities made the stay feel far less worth it."

"Close to airport, quiet room and clean room"

"This is a great option if you want to be close to the park. The shuttle is pretty easy to use and we got on every time. The hotel has a bar/restaurant too which is convenient. The rooms are well appointed and recently updated. We always stay here when we are going to Universal Studios."