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"Lovely hotel staff were friendly. "

"Great location. Great service. Clean rooms. Just a room to lay your head at night. I don’t really hang out in as the rooms are small with no TV"

"Comfortable and convenient. Staff was pleasant, courteous and helpful. Easy access to public transportation and British Museum. "

"The reception gave me an upgrade! Yahoo!!"

"Service has improved"

"Lovely bar area with reasonable prices for london (£6.90) for a pint on neckoil. Breakfast was excellent . "

"I like that the hotel is connected to Heathrow. Therefore, you can get off the plane and walk to the hotel without even going outside. Departing is even easier once you walk out through the walkway and after the elevators you’re right at departures."

"The stay was really good and the I enjoyed the environment and facilities. "

"Nous avons apprécié la localisation de l'hôtel. Le personnel est très sympathique."