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Reviews of Hotel Excelsior

3 out of 5
Hotel Excelsior
via Aurelia, 57, Loano, Savona

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 56 reviews" "
Rating 8 - Good. 28 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loana Excelsior
The hotel was very clean, very good breakfast. Staff were very friendly and helpful. Parking was available. We enjoyed a 3 night stay. Short walk to the town center, restaurants and the excellent Friday Market. Loana is a very nice town to stay at.
Stayed 3 nights in May 2023
Response from mario, Reception on 15 May 2023
Thank You. Arrivederci!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Martha

Liked: Room comfort
Disliked: Staff & service
Hotel reception could improve
We Liked the view of the church from our balcony. It was very dark with the blinds shut which made a good sleep. The lady at the reception was not very friendly. Location was ok and i felt that they charged for all the extras way too much, be aware before they offer you something if it would be free or ask the price.
Stayed 1 night in Jul 2021

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay, staff were friendly and helpful. Would stay again.
Stayed 3 nights in Jun 2020

10/10 Excellent

Mariacarla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ci siamo trovati molto bene noi abbiamo preso il monolocale con cucina, l'accoglienza è stata buona, il personale gentile, l'ultimo giorno ci hanno offerto la colazione Vicino al centro e ai negozi. Lo teniamo sicuramente in considerazione per altri soggiorni.
Stayed 12 nights in Mar 2024

8/10 Good

Egizia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in una discreta posizione, stanza comoda e per fortuna ben isolata, visto che si affaccia sulla via Aurelia. Bagno un po’ datato ma in buone condizioni. Colazione al di là delle aspettative, ampia scelta e personale molto gentile.
Stayed 1 night in Mar 2024

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È la srconda volta che veniamo in questo albergo. Buona camera. Colazione a buffet molto ben fornita in fatto di dolci, sempre freschi ogni mattina. Servizio cortese. Torneremo.
Stayed 3 nights in Jan 2024

8/10 Good

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è come me la immaginavo. Accoglienza semplice ma formale. Stanza ben pulita ed ordinata, l'unica cosa che ho trovato non adeguato è stato il piatto doccia siccome sono un pochino robusto con la pancia avevo difficoltà nel girarmi nella doccia. Ottimo buffet. Spero di ritornarci il più presto possibile e di sfruttare la piscina esterna della struttura. Grazie di tutto Hotel Excelsior.
Stayed 1 night in Oct 2023

6/10 Okay

Francesco

Liked: Staff & service
La nostra stanza era molto rumorosa per via della linea ferroviaria a 20 m di distanza.
Stayed 6 nights in Oct 2023

2/10 Terrible

Patrick

Stayed 1 night in Oct 2023

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benissimo
Professionali,cordiali,disponibili
Stayed 4 nights in Sep 2023

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bella struttura, pulita e curata. personale cordiale e competente, servizi eccellenti e prezzi ragionevoli.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
Wir hatten für eine Woche eine Ferienwohnung in der Unterkunft ohne Frühstück gebucht. Das Hotel, welches eben auch einige Ferienwohnungen mit kleinem Kochbereich anbietet, dürfte zwar - wie viele Hotels in Italien - schon etwas älter sein, war soweit jedoch in Ordnung und verfügt über einen netten Außenpool. Unser Appartment war recht modern eingerichtet und klimatisiert - die Klimaanlage funktioniert aber nur bei geschlossenen Fenstern und mussten wir selbst erst draufkommen. Das Badezimmer war sauber und ebenfalls modern. Das Meer ist ca. 10 Gehminuten entfernt. Die Lage der Unterkunft in der Nähe des Jachthafens ist generell sehr schön. Unser Auto konnten wir mit etwas Glück die ganze Woche direkt vor dem Hotel kostenlos an der Straße parken, was laut Rezeption erlaubt ist. Da jedoch viel Verkehr auf der Straße vor dem Hotel herrscht, ist es keine Selbstverständlichkeit auch einen Abstellplatz zu ergattern. Einen Privatparkplatz hätte es laut Rezeption ca. 900m entfernt gegeben. Neben der Unterkunft führt direkt eine Bahnlinie vorbei und Züge sind ständig unterwegs, auch nachts. Bei geschlossenen Fenstern ist der Zuglärm aber gut auszuhalten und ist uns nach 2, 3 Tagen kaum noch aufgefallen. Als nerviger empfanden wir die Rettungsambulanzen, welche gefühlt alle 10 Minuten mit Blaulicht und Sirene am Hotel vorbeifuhren. Aber da kann die Unterkunft natürlich nichts dafür. Alles in allem war die Unterkunft für unseren Aufenthalt in Ordnung.
Stayed 7 nights in Jul 2023
Response from md on 18 Aug 2023
Thank You!

8/10 Good

Giuseppe

Disliked: Staff & service
Stayed 1 night in May 2023
Response from md on 17 May 2023
Grz a presto

8/10 Good

María

Liked: Property conditions & facilities, room comfort
Muy buena atención. Almuerzo malo.
Stayed 1 night in Apr 2023

8/10 Good

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Clelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Virginie

Stayed 2 nights in Jan 2023

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale disponibile, buona colazione, camera confortevole

8/10 Good

Michela

Stayed 1 night in Dec 2022

8/10 Good

Giuseppe

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service
Cordialità ed efficenza
Stayed 1 night in Mar 2022
Response from Mario, reception on 10 Apr 2022
Grazie, alla prossima

10/10 Excellent

Domenico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ottima colazione e posizione
Stayed 3 nights in Feb 2022
Response from md on 7 Mar 2022
grazie, a presti!

10/10 Excellent

Gilles

Liked: Cleanliness, property conditions & facilities, room comfort
WEek End sympa.
Acceuillis par Roberta, vraiment tres gentille et disponible, we sympa.
Stayed 1 night in Jan 2022
Response from mario, reception on 4 Feb 2022
GRAZIE, A PRESTO!

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMA ESPERIENZA
BELLISSIMO IN TUTTO ,IN PARTICOLARE ACCOGLIENZA E SERVIZI ,OTTIME LE CAMERE VISTA MARE
Stayed 1 night in Jan 2022
Response from Mario, reception on 14 Jan 2022
Grazie - a presto!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Lino

Liked: Cleanliness, staff & service, room comfort
Surprise à l’Excelsior.
Abords de l’hôtel un peu chaotique , mais à l’intérieur agréable surprise. Personnel accueillant, sympathique et serviable. Chambre spacieuse et propre. Je recommande.
Stayed 1 night in Sep 2021

4/10 Poor

Giovenale Maria

Stayed 7 nights in Aug 2021

8/10 Good

Giuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2021

10/10 Excellent

Bersano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Chiara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
L'hotel e in una buona posizione ottima colazione pulizia ok
Stayed 1 night in Jul 2021

10/10 Excellent

PAOLO

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Massimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon Hotel
Personale gentile, struttura accogliente, colazione abbondante; vicino alla ferrovia
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto. Pulizia, Cortesia, colazione eccellente !
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto cena e pulizia camera gentilissimi all accettazione
Stayed 3 nights in Sep 2020

8/10 Good

Elisabetta, Milano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soluzione perfetta per la nostra breve permanenza a Loano , bellissimo bilocale con due bagni!
Stayed 5 nights in Aug 2020

8/10 Good

michele, monza

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
La piscina e' stata molto apprezzata , oltre alle camere confortevoli , Personale molto cortese. Penso di ritornare ancora.
Stayed 7 nights in Aug 2020

10/10 Excellent

Valerio..D, Moretta cn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura lo trovata pulita e confortevole, bellissima piscina, personale educato e sempre disponibile. Ottima cucina Hotel a due passi dal centro e dalle spuagge. Di negativo nulla.
Stayed 6 nights in Aug 2020

10/10 Excellent

Luca, Asti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel vicino al centro di Loano, molto pulito e con tutti i servizi necessari. Ottima colazione e piscina per rilassarsi. Unica pecca è la difficoltà di trovare parcheggio. Consigliato!
Stayed 1 night in Jul 2020

10/10 Excellent

Chiara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net hotel op een uitstekende locatie
Uitstekend hotel met een mooi uitzicht aan beide kanten van het hotel. Alles was zeer schoon. Prima Zwembad en dichtbij het centrum.
Stayed 7 nights in Jun 2020

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Roberto, Cerro Maggiore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel confortevole con buoni servizi e attenzione al cliente
Stayed 1 night in Feb 2020
Response from md Reception on 25 Feb 2020
Grazie per aver soggiornato da noi. A presto!

8/10 Good

Francesco

Liked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale gentile e disponibile, ottima colazione e ottima cucina
Stayed 3 nights in Mar 2019
Response from md on 30 Apr 2019
Grazie per aver recensito Hotel Excelsior Loano. A presto. Mario, reception