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"Staff were super friendly and kind. The room was spacious and bright and well appointed. Very clean. There was breakfast available and it looked delicious, however we chose to enjoy local cafe's. Would absolutely recommend the Poet Hotel. "

"Staff was very helpful and friendly."

"Ok "

"The staff were very helpful, attentive and welcoming. Great clean room and tasty breakfast with a lot of choice. Excellent value for money."

"Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you"

"This place is top notch and you will feel like a million Euros! The terrace, views and location are quintessential Portofino. The spa and breakfast will not disappoint. I needed a place to park and had no issues. The walk to downtown is easy and enjoyable. I would recommend to my closest friends, not just you. ;)"

"Check in with Gabriel was excellent but when transferred to Savoia the woman checking us in was negative and told me that Gabriel did not tell us we had free breakfast which he did and we did after going rounds with her and her calling others to protect her charging for breakfast. Not a good start at a 5 star property."

"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much. The area is nice for walking around despite the busy traffic. Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."

"The hotel was absolutely clean, but the star of the show with the staff as the staff was so nice the ones in the restaurant and especially the front desk. Thank you so much to all the team at hotel Miramar."