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"Simon was amazing, made my night feel so special and was the model professional that any business would want."

"Staff are very friendly and nothing is too much trouble. Food is brilliant, one member of our party has a food intolerance and they went out of their way to accommodate. Accommodation is spotless, very comfy and everything you need is provided"

"Excellent, Good Staff, Services all fantastic."

"A great place to stay, clean and comfortable, the staff were welcoming and helpful. The breakfast was exceptionally good and the breakfast staff were very friendly and accommodating, overall 5⭐️"

"Welcoming staff. Warm in the room and bathroom. A powerful modern shower. Nice toiletries. A hairdryer. Tea, coffee, hot chocolate, water. A comfortable bed with high quality bedlinen, soft towels. We did not have breakfast, but it is available for £10.Bala lake is not far, we had breakfast in The Loch cafe - recommend!"

"The food in the restaurant was fantastic. The rooms were cosy too. Would stay again."

"Stayed for two days the pool and facilities were great stuff for a very meanable and couldn't give enough of you we'll stay again"

"Perfect stay staff very nice helpful rooms very clean comfortable beds will visit again "

" My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel."