"Like most Greene King properties it could do with some TLC however this just added to the character of the place. Beautiful old building, very helpful staff and beautiful surroundings"
"Start to finish, the staff were incredibly helpful in explaining what their amenities and services they have, as well as assist me in getting my suite key replaced after I forgot it in my room. They also offer breakfast that is reasonably flexible and the ability to order food from your room at most hours. Room service was done on the daily and you can request refills from the complimentary snack parlour via the phone or in person. Wifi was also provided for free."
The Grand Hotel Leicester by The Unlimited Collection
10/10 Excellent
"Excellent customer service, Sharon in particular was incredibly helpful & kind, & so lovely to chat to. Lovely spacious room, comfy bed, beautiful bathroom with a lovely shower. Really happy with my stay, thank you!"
"Its a gem in the city. Everything was great. I had no problem in getting the space for the car in the carpark although I do not know if they can cater for every room in the hotel."
"Very helpful staff, nice size room and disable toilet tastefully decorated and appeared to be a very popular place to stay. It right in the heart of Leicester which is great downside is it I could hear all the partying from my second floor room.
Oh there is no parking I think the ncp car park has closed I used the nearby Highcross for parking overnight I was charged £6.50 (bargain). Also very confusing check-in time I’m sure it was advertised as being 2:00pm but the confirmation e- mail I received said 3:00pm"
"Stayed at these apartments a few times now, right in the heart of town and always clean and an easy check in and out process. 11am check out is a positive for me"