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"After-hours check-in was not possible. The hotelier gave us an access code by email to enter the building after reception had closed (we arrived in the middle of the night as our flight was delayed) but the keypad outside the front door did not work, even after multiple attempts. The phone number provided on the door also went straight to a message bank. Expedia assisted with calling the hotelier on my behalf but the hotelier only spoke French and merely reiterated the access code. Had we not encountered another hotel guest who let us into the building we would have been stranded outside all night. Not all reception staff spoke English. The room as advertised promised a washing machine but there was none in our room. The descriptions in that aspect were therefore misleading and deceptive. Further, the room faced a narrow alleyway to the Old Port and provided almost no view. The words 'partial view' in the room description were only technically correct but future guests should be warned that the view was extremely limited and almost non-existent."

"This is decent hotel. Convenient location near Marseilles St Charles station and walkable distance to the Old Port and downtown areas. Room was clean with basic amenities (electric pot, mini fridge). Staff were pleasant, decent service. Would be nice if complimentary water bottle were to be provided. I recommend this hotel"

"The hotel owner is extremely kind and professional. He checked us in early and upgraded our room. The room has 2 sofas and lots of space for 2 people. Very comfortable with a mini kitchen (hot water kittle, Nespresso coffee maker, mini fridge, microwave and all the cups/dishes/utensils). It even has a mini dishwasher. Even though we didn’t use it but it was very confident, so you don’t need to do dishes during your vacation. There is also coin operated washers and dryers on the first floor. Super helpful and both machines operate excellently. He also lent us international adapters so we can charge our phones and laptop (for ours did not work). We really enjoyed the hotel and its amenities (most of all, his great customer service). The hotel overall is a little outdated. But for us, safety and conveniently located are important. This hotel provided that. We felt very safe in the hotel. You need a room key to press your floor. No outsider can have access to this hotel. The neighborhood around the hotel may look sketchy. There are street arts along the way and around the neighborhood. But we feel Marseille is a city popular for street arts. There was a homeless person sleeping outside. But he was harmless and did not bother us once. Overall, we enjoyed greatly. Thank you."

"Très bonne expérience. A renouveler certainement"

"First and foremost; the staff is absolutely amazing! They were so helpful and kind; would go back because of them. Lily is thee best and deserves recognition! I loved my room, it is small, but was quiet and comfortable and as a solo traveler, I felt very safe. The hotel is conveniently located next to the train/bus station and Uber also drops off on the lower level, and you simply take the escalator and walk across the street. Definitely recommend if you are on a budget and for convenience. The dinner menu is excellent as well."

"Great location-steps from the harbour and Metro station. There are step to get to the reception but we had been informed ahead of time. There is a lift from there to the rooms. We got a very warm and friendly welcome. We liked the bottle of cold water offered for our room. A wonderful place to stay."

"Front desk staff very helpful. The breakfast was very good. "

"The breakfest was very good. "

"C'était rien de plus que parfait"