Water park

Reviews of The Jangle Hotel - Paris - Charles de Gaulle - Airport

4 out of 5
The Jangle Hotel - Paris - Charles de Gaulle - Airport
Rue de la Chapelle, Le Mesnil-Amelot

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1007 reviews" "
Rating 8 - Good. 258 out of 1007 reviews" "
Rating 6 - Okay. 103 out of 1007 reviews" "
Rating 4 - Poor. 57 out of 1007 reviews" "
Rating 2 - Terrible. 49 out of 1007 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not satisfied at all. The staffs were not friendly nor knowledgeable. A phone in the room wasn’t working, a drain on shower was plugged, a bedding was dirty. It was too far from the airport and we booked two nights but stayed only one night. Will never go back.
Stayed 2 nights in May 2024

10/10 Excellent

Ashleigh

Travelled with group
Liked: Staff & service, property conditions & facilities
Initially it was hard to get it but we found it. Very convenient and the airport shuttle was perfect. Would gladly stay again .
Stayed 1 night in May 2024

10/10 Excellent

VERN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check and with clean room with good beds
Stayed 1 night in May 2024

8/10 Good

Grazyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at the counter as well at the restaurant. The breakfast was good. Good place in the middle of nowhere to rest before or after your trip.
Stayed 1 night in May 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 23 May 2024
Dear Madam,Your comments about the staff are very gratifying and we are delighted to have contributed to making your stay as pleasant as possible.Thank you for highlighting the quality of our breakfast, which we aim to be tasty and varied to satisfy all tastes.Your observation about our location is interesting: we like to think that we are an oasis of tranquillity in the heart of the hustle and bustle of the Paris region, a real bubble of relaxation before or after a trip.We hope that the Jangle Hotel will be one of your favourites for your next trip to France. Thank you for your trust and see you soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here were so courteous and kind I cannot say more about them. The hotel was clean and properly kept. If you want to go for a walk, there’s a little town nearby and I was able to put in 6000 steps to stay for exercise. The only issue I had was the taxi cab driver out to the hotel from downtown Paris. Instead of Charging the $65, which is the going rate from to the airport, the driver drove around and ran up the price. We had a little discussion and the hotel, intervened and paid the difference How Is that for customer satisfaction And going out of the way? Just so you know, I went back downstairs after I checked in to repay the difference because I didn’t think it was fair for the hotel to pay the difference They refused to accept my money. I would go back here and stay in a second. Great place great people. And the shuttle And the shuttle to the hotel was from the hotel to the airport Was perfect
Stayed 2 nights in May 2024

6/10 Okay

Susan, Prescott

Liked: Cleanliness, staff & service, amenities
A nice, modern, airport hotel. Good food , free shuttle and free breakfast . The problems were a fire alarm in the morning, unexplained, and no hot water. 😒
Stayed 1 night in May 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 21 May 2024
Dear Madam,We would like to thank you for your comment and are delighted to read that you enjoyed the modern architecture of our renovated hotel, the quality of our catering and the services offered such as the airport shuttle and breakfast.We understand that setting off the fire alarm may come as a surprise, but it is a testament to the effectiveness of our security system, which is always active and vital to ensuring the protection of our guests. We had to deal with a malfunction relating to the hot water system, which was resolved by our technicians as quickly as possible, and we apologise for this. We hope to have the pleasure of welcoming you back to our hotel and wish you an excellent day.

6/10 Okay

Gloria

Travelled with family
Liked: Property conditions & facilities
Check in was easy and the staff in person were very nice. I did need to call the hotel from the airport and asked to speak with someone in English and was told, "tomorrow". I repeated what I needed and was again told the same thing and the woman hung up on me. I don't even know what she meant by that response; it was very frustrating.
Stayed 1 night in May 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 17 May 2024
Dear Madam,Thank you for your comment. You seem to have generally enjoyed your stay at the Jangle Hotel, so we regret that this one interaction detracted from your overall positive experience. It is essential for us to offer a quality service to all our guests, regardless of the language spoken. There seems to have been a misunderstanding regarding your request. Our receptionist wanted to let you know that the right person to answer it would be available the next day. We understand your frustration and would be very pleased to welcome you again, this time under even better conditions.

10/10 Excellent

Mitzi, DADE CITY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property, friendly, clean, quiet and safe. Highly recommend'
Stayed 1 night in May 2024

10/10 Excellent

Joe-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very edgy, clean and the staff was friendly and professional; I felt welcome.
Stayed 1 night in May 2024

4/10 Poor

Donna

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Shelley

Breakfast was good.
Stayed 1 night in May 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 17 May 2024
Dear Madam, Thank you very much for your excellent rating and your positive comment about our breakfast. Our varied and delicious buffet combines the Anglo-Saxon flavours of an American breakfast with the balanced touches of a French breakfast, so that there is something for everyone. We hope you have been able to enjoy our green surroundings and relax and we look forward to welcoming you back for your next trip to France.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very state of the art. The breakfast was a very nice selection and very spacious. The rooms were light and very bright if desired. A different feel than what I am used to, but like it a lot. My only regret for this hotel is the location from the airport. Quite a distance away. The shuttle service was very nice.
Stayed 1 night in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were helpful, the room was clean and quiet.
Stayed 1 night in May 2024

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, comfortable bed, clean, buffet style breakfast, cast to the TV from your device was nice when it worked and the airport shuttle would be great if it also went to Terminal 2.
Stayed 3 nights in May 2024

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off in the middle of the night
Stayed 1 night in Apr 2024

10/10 Excellent

Hongbing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ckean and everything appeared new. Comfortable bed and pillows.
Stayed 1 night in May 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 6 May 2024
Dear Sir,What a pleasure to read your words, thank you for these praises! We are particularly pleased that you were able to appreciate the cleanliness of our establishment and our high quality bedding, which helps you get a good night's sleep.We hope to see you again soon for another comfortable stay at the Jangle Hotel. The Jangle Hotel Paris CDG Airport 4*

10/10 Excellent

Jinxu

Liked: Cleanliness, amenities, property conditions & facilities
This 4 star hotel is good. However, the free airport shuttle is not that great. I contacted them and they told me to wait at the Roissybus. At first, I thought I have to get on the Roissybus. But then I realized they are picking up at the Roissybus station. Anyways, ended up waiting for 40 minutes in the cold for the free shuttle to arrive.
Stayed 1 night in Apr 2024

8/10 Good

Nikhil

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport with a complementary shuttle.
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Be aware that the pictures of the property that show a large indoor pool are not accurate, there is no pool. The hotel is nice and clean but it is a buried in a commerical office park area off the airport where there is literally nothing around the hotel to venture to without an expensive uber or taxi ride. You are held prisoner to the lobby bar and the mediocre service, attitude and food unless you pay to get a ride out of here, which in fairness is common in airport hotels so.. .. This hotel is fine for pilots that just need to sleep in between trips. Or business travellers for the office parks around that just want to go back to their rooms after work. The rooms are small but comfortable. I left my hang-up clothes in the armour as I was rushing to CDG to pick up my fiance. I came back to the room and the 5 shirts and two pairs of slacks were gone. Not leaving a bad review just for that, thats my fault I guess. The hotel was just a bore. Its fine for one night though and at least clean. The staff was fine too I never had a bad experiance with the staff. I guve it 2.5 stars.
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 6 May 2024
Dear Sir,Thank you for sharing this detailed review of your stay at the Jangle Hotel. As you mentioned, we work in partnership with Plaine Oxygène, an aquatic complex located just outside the hotel, 2 minutes' walk away. We make every effort to make this information as clear as possible in all our communications and we regret any misunderstanding on this subject. We are located close to Charles de Gaulle airport, in an airport zone of course, but surrounded by 2 hectares of green parkland, which is much appreciated by travellers like you. We are also surprised and sorry to read your description of your stay at the Jangle Diner, which contrasts with the usually positive feedback from our guests. We are surprised to hear that you found your stay with us boring, especially with all that our hotel has to offer. However, we would like to thank you for your appreciation of the cleanliness of our facilities and the attentiveness of our staff. These aspects are fundamental to us and we will continue to ensure that every aspect of your stay with us is a success.We wish you a safe journey home, and hope that our free shuttle service made your journey easier. The Jangle Hotel Paris CDG Airport 4*

6/10 Okay

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable. Nothing to do in the area, but great place to spend the night before a flight
Stayed 1 night in Apr 2024

8/10 Good

Yitzhak

Travelled with partner
Looking for a shuttle to each terminal. Nice breakfast.guests arrive with improper dressing to the dining room.
Stayed 1 night in Apr 2024

10/10 Excellent

olatayo, Bayonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great property!!
Stayed 4 nights in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 30 Apr 2024
Dear Guest,Many thanks for your enthusiastic comment and the excellent rating! It's a pleasure to hear that you found our establishment "great". It is this kind of feedback that motivates us every day to do our very best to satisfy you!We hope to see you again very soon to offer you another successful and enjoyable experience. Thank you again for your support !

10/10 Excellent

Deborah

Stayed 1 night in Apr 2024

10/10 Excellent

Kash-Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very peaceful at the jangle. There’s helpful staff with great customer service. Would certainly visit again!
Stayed 3 nights in Apr 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness
Breakfast had too many people with few attendants. Ran out of plates. Only one coffee machine out of four worked, creating long lines. Ran out of various food and it was a long time to refill.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property stay out for an overnight in catching your next flight
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 22 Apr 2024
Dear Sir, Many thanks for awarding the perfect score of 1010 to your experience with us! It is with great joy that we discover that our establishment was able to meet all your expectations on the occasion of a comfortable overnight stay before your flight. At The Jangle Hotel, our commitment is to offer our guests a pleasant and serene moment, thanks in particular to our proximity to Paris Charles de Gaulle airport. Have you been able to take advantage of our free shuttle service? The whole team hopes to have the opportunity to welcome you again the next time you are in France.

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

serena, lake stevens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and clean great breakfast excellent restaurant large room and big kingsize bed
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 22 Apr 2024
Dear Madam,Many thanks for your very positive feedback!We are delighted that you enjoyed your stay at the Jangle Hotel, from the quality of our breakfast to that of our restaurant, not forgetting the comfort of your spacious room with its king-size bed. We look forward to welcoming you back to our establishment to enjoy a complete service close to the airport.

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest after flying from the west coast of the US while waiting for our flight to the middle east.
Stayed 2 nights in Apr 2024

10/10 Excellent

dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Nice clean room & comfortable bed. Restaurant had slow service, I had to ask for water 4 times
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 18 Apr 2024
Dear Madam, Thank you for taking the time to share with us your impressions following your night in our Parisian establishment. You seem to have enjoyed your stay with us and we are delighted to read that you were able to take full advantage of the comfort of your room. We make it a point of honour to provide a quality service to our guests and you may rest assured that your comment has been taken into account and passed on to our restaurant team. We hope that you will have fond memories of your visit and that we will have the pleasure of seeing you again soon at the Jangle Hotel.

8/10 Good

Liz

Liked: Cleanliness
I did not like how far it’s from Paris Uber drivers all the time to go to the city is expensive the staff in the cactus restaurant need to improve their costumer service skill a lot!! they are not friendly or maybe they don’t like their job not sure ..it all goes hand in hand with the service level and it makes the hotel not a pleasant stay.
Stayed 4 nights in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 18 Apr 2024
Dear Madam, Thank you for choosing the Jangle Hotel for your parisian stay. We are surprised and sorry that you had this impression of our restaurant team. We take note of your comments, which will be passed on to the staff as part of our ongoing efforts to improve our services to your satisfaction.We also regret that you were not fully satisfied with our location, which is well communicated. We are ideally located for transfer travellers, in the immediate proximity of CDG airport, which is accessible thanks to our free shuttle service. We hope that you have been able to enjoy the peace and quiet of our surroundings and that we will have the pleasure of welcoming you again for your next stay in France.

10/10 Excellent

Daniel, Atlit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle servie between the airport and hotel was perfect. The checkin staff were accomodating and very helpful. This hotel is a perfect choice for layovers and access to CDG. Great room!
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

David, bountiful

Stayed 3 nights in Apr 2024

8/10 Good

Faridun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Miguel

Business traveller
Disliked: Staff & service, amenities
If you get to the airport after the shuttle 22:30 left already, good luck getting to the hotel, taxi drivers will not take you, I had to give a 20 euro tip. Only one young man with braided hair and one young woman are friendly. Everyone else has a serious customer service Problem.!!
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 9 Apr 2024
Dear Sir,We are sorry to hear that you were unable to benefit from the shuttle service to our hotel. Although we offer the most extensive operating times in the area, with our first shuttle departre from our hotel at 5.15am and the last at 11.30pm. Last pick-up around 11.45pm at CDG's airport.You seem to have appreciated the welcome you received from certain members of our team, but we want you to know that we are all committed to making your stay as pleasant as possible. We would have liked to know more to understand your impressions. We hope that you were able to enjoy the peace and quiet of our environment for a moment of rest after your flight, and that we will have the opportunity to see you again to show you our real desire to satisfy you,

6/10 Okay

Eli Eliyahu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No shuttle from airport as written in the publication and message. I had to call at 21:40 and finally got message that the shuttle will arrive at23:30. So I took a taxi of course
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 8 Apr 2024
Dear guest,We are sorry that you were unable to take advantage of our shuttle service, which is usually very popular with our visitors. Although we are working to make it easier to use, it is available every 30 minutes from 5.15am to 11.45pm. You should therefore have been picked up well before the time you indicate here. We are going to investigate what may have happened that evening, so that it doesn't happen again. In the meantime, we hope you enjoyed some aspects of your stay with us, such as our spacious rooms and the peace and quiet of our grounds. We look forward to welcoming you back and providing you with the serene experience we aim to offer every guest.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to the airport but didn’t feel like an airport hotel.
Stayed 1 night in Feb 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 4 Apr 2024
Dear Madam,Many thanks for your perfect rating and your kind comment. Our strategic location close to Charles de Gaulle airport, yet away from the hustle and bustle, is indeed an asset that our guests take advantage of. We are delighted that you appreciated this feature.Our ambition is to offer a pleasant experience, far from the clichés of airport hotels, notably by offering an outdoor park of more than one hectare and spacious rooms, for a stay that combines practicality and well-being.We look forward to welcoming you back for another serene stopover in Paris.

10/10 Excellent

Nelmary, Hollywood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The food was really good, the rooms modern and spacious and the shuttle to and from the airport really convenient. Would stay again
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and elegant hotel. Staff were amazing and very helpful The only issue we had is the windows didn't open and the ac wasn't particularly cold.
Stayed 1 night in Mar 2024

4/10 Poor

Kenneth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Nice hotel. Horrible mattresses, super soft and no support. Expected at least decent and possibly the best for the $. Had multiple live and dead bugs in the bed and room.
Stayed 1 night in Mar 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 4 Apr 2024
Dear Sir,First of all, we would like to thank you for complimenting the general quality of our establishment. However, we are sorry to hear that you were not satisfied with some of the features in your room. Our mattresses are selected to offer a compromise between firmness and softness, however we understand that the perception of comfort may vary from one person to another. Our hotel is located in the heart of a 2 hectare green park, so it is possible that small insects may take advantage of an open window to get inside. We would have been more than happy to get rid of them on request to our reception team.We regret that these elements have contributed to a mixed feeling, and hope that we will have the opportunity to show you our desire to satisfy you in every way during a future visit to the Paris region.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle hours were a big sell for me. I was arriving and leaving mid day. Many hotels only had morning and evening shuttle times. This hotel runs all day. Rooms clean, quiet. Restaurant food good. Perfect for an overnight travel stay.
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on 3 Apr 2024
Dear Madam, Thank you for your positive review! We are delighted that our shuttle service, which runs continuously from 5.15am to 11.45pm, has fully met your needs. This aspect of our offer is very much appreciated by our guests arriving or leaving at different times. We would also like to thank you for highlighting the tranquillity and cleanliness of your room and the quality of the food served at the Jangle Diner. Our aim is to make every stay with us as pleasant and relaxing as possible, however short it may be. We look forward to welcoming you again for your next stopover at Charles de Gaulle Airport,

8/10 Good

antoaneta, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel specially the pool area next to the hotel even though it is a 2 minute walking distance.
Stayed 1 night in Mar 2024
Response from The frontdesk on 1 Apr 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel