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"Very bad"

"Good Value Great Service! "

"Bien"

"had a very disappointing experience at what is supposed to be an almost 5-star hotel. The service at the front desk—especially from the supervisor on the evening/night of May 3, 2026—was unacceptable. From the moment I arrived, the supervisor was unfriendly and dismissive. When I tried to request a room near the elevator, she cut me off before I could even finish my question and simply said “no.” Later, I asked if she could exchange $50 USD into Dominican pesos. Again, before I could complete my request, she refused, saying she didn’t have enough cash—despite the hotel being fully booked, which makes that hard to understand. That same night around 10:30 PM, I arrived in a taxi and asked her once more if she could change a small amount (200 DOP) so I could pay the driver. Once again, she refused without offering any help or alternative."

"Welcoming staff. Breakfast buffet great quality and excellent selection of fruits. The bread and pastries were European quality. "

"Good breakfast"

"We got a very clean room and early check in "

"Had a great stay at the Jaragua with my family, kids, and parents. Everything was excellent from start to finish — beautiful property, comfortable rooms, and great service. A special thank you to Milagros, the supervisor, for her warm welcome and hospitality. She made us feel truly taken care of. Looking forward to returning soon. Highly recommend!"

"More of a business travel hotel. Roofdeck snacks and free wine upon arrival very good."