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Reviews of Royal Marina Suites Boutique Hotel

4 out of 5
Royal Marina Suites Boutique Hotel
C. Barranco del Agua 37, Yaiza, Las Palmas

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a quiet area within walking distance of many restaurants. Access to the sea via steps just outside the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the hotel. On arrival the reception staff were informative, friendly and welcoming. Our room was spacious, super clean and had the most amazing views. You’re less than 10 minutes from Puerto Calero; a beautiful marina with lovely restaurants and a bar. We wish our stay was longer and can’t wait to return.
Stayed 5 nights in Feb 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
First time at this property. Excellent suite and lovely sun deck with fine views over the marina - near enough to walk to but away from the hustle and bustle. The restaurants and bars at the marina give a good selection of options. Highly likely to return.
Stayed 6 nights in Jan 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exclusivity
Superb location and views. Stylish huge bedrooms. And private terraces. Great innovative bathrooms. Spacious pool area, comfy loungers. Plenty of choice for breakfast. No dinner facility or evening bar but many options nearby.Helpful staff. Overall feeling of exclusivity and luxury. Far removed from the all inc masses in the mega hotels
Stayed 5 nights in Nov 2023
Response from Royal Marina Suites on 9 Nov 2023
Dear Martin, We are pleased to know that you had a wonderful holiday with us, from all the team of Hotel RM we thank you for your words and understanding.We work very hard to satisfy the needs of our guests.Your words help us to keep working harder and better.Thank you and I hope you can come back again.Best regardsRMS TEAM

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding high quality hotel where the staff cannot do enough for you. The hotel is in a great location and literally a 5 minute walk to the local marina. The hotel itself is very peaceful and private. If you want peace and tranquility this is the ideal hotel for you. It would not be suitable for couples who like entertainment during the daytime or evening. The breakfast at the hotel is one of the highest quality I have experienced at a hotel, all freshly cooked to order. There is a small outside bar which has a good choice of drinks. There is a lunchtime menu which again is very nice and good value. Overall a great stay, we were there for 5 nights which felt about right, we would definitely return. Previously we stayed Preferred club at the Secrets hotel, we preferred the Royal Marina Suites hotel.
Stayed 5 nights in Jul 2023
Response from Royal Marina Suites on 26 Jul 2023
On behalf of the royal marina suites hotel we appreciate that you have trusted us as a destination for your time of rest and relaxation we hope to see you again and be able to receive you with a quality welcome.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this new boutique hotel. It was almost perfect! The staff were all very friendly - from the reception to dining room, cleaners, pool maintenance, and manager. The hotel was immaculate. The cleaner scrubbed the tiles around the pool area, and the plentiful sun loungers were cleaned daily. The breakfast was excellent - including many cooked options, as well as cereal, pastries, cold meats, smoked salmon, fruits, yoghurts, etc. Our room was an Ocean view (ground floor) with a terrace which had two loungers, a table, and 2 chairs. The terrace opened directly on to the pool area, and made for easy trips to cool off in the heated jacuzzi, or the slightly cooler pool. Drinks and lunch was available at the poolside - or delivered to our terrace. Our room was decorated in a minimalist style. Plenty hangers in the wardrobe, as well as a safe. A huge super-king bed. Comfortable sofa. Large UHD TV - with only a few English tv channels (but bring your own Firestick, which is why we always do!). Yes, there is a large round window from the bathroom to the open lounge/bed area. Yes, you can see someone sitting on the toilet. It didn't bother us, as we've been together 30 years. It might bother some though. It's not possible to see into the bathroom from the outside, of course. Minor gripes: no soap dish; and the bathrobes were way too short for me (I'm 6 foot / 186cm). But that was it. All in all, we will be back!
Stayed 7 nights in Nov 2022
Response from Royal Marina Suites on 28 Nov 2022
Dear costumer,Thank you very much for yor review. We are very happy to know you had a great holidays.We hope to see you soon.Kind regards,Alejandro

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Front Office Manager on 14 Jun 2022
Dear Steve, Thank you very much for you comments. We hope to see you again in the near future. Kind regards, Alejandro

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Royal Marina Suites ist ein neues, sehr gepflegtes Boutique Hotel mit einer sehr übersichtlichen Hotelgrösse (25 grosszügige Zimmer) welche über 4 Ebenen verteilt sind und alle eine grosse Terrasse mit Liegen, Sonnenschirm, Tisch und Stühlen mit uneingeschränktem südlichen Pool und Meerblick. Die Zimmer sind gross und gut ausgestattet mit Klimaanlage, wifi, Satelliten TV, Sofaecke, Schreibtisch, Kofferablage, Minibar, Kaffeemaschine, Wasserkocher, Safe und ein grosses Badezimmer mit Dopperlavabo, Badewanne und einer offenen Regendusche im XXL Format. Der Kleiderschrank dürfte etwas mehr Ablage / Schubladen Platz bieten, ist für 2 Personen mit längerem Aufenthalt etwas klein bemessen. Die ganze Anlage ist sehr gepflegt und wird bestens unterhalten. Das Frühstück mit Buffett und heissen a la carte Speisen ist sehr einladend und das Personal ausgesprochen freundlich und aufmerksam. Eine Vielzahl guter Restaurants sind nur 10 Fussminuten im Hafen von Puerto Calero entfernt. Mit einem Mietwagen erreicht man dieses Hotel mit kostenlosen Parkplätzen in weniger als 20 min vom Flughafen Arrecife und kann die vielen Attraktionen der Insel erkunden.
Stayed 9 nights in Feb 2023

4/10 Poor

patrick

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
L'accueil, l'attention pour notre anniversaire de mariage, Mais au niveau du ménage de la chambre ce fut une catastrophe, nous sommes resté 2 nuit (36 Heures 550 €uros) la chambre malgré notre demande a été faite à plus de 17h00 avec de constants allées et venues dans la chambre et sur la terrasse, aucune intimité possible, et lors de notre mécontement signalé le silence du personnel et du responsable de l'hotel qui nous a complètement ignoré, Ce décalage peu professionnel et mùeme ce manque d'éducation et de respect est très surprenant, et ce mépris gache malheureusement l'hotel et le reste. Si l'équipe de Direction est la même que nous fuyez, allez au camping !!
Stayed 2 nights in Sep 2022

10/10 Excellent

Valentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était au top, l'environnement, la chambre et surtout le personnel, petit bémol sur l'accès à la vidéo à la demande via la télévision de la chambre ... (netflix ou autre plateforme ...) sinonn tout étit parfait
Stayed 7 nights in Aug 2022
Response from Royal Marina Suites on 6 Sept 2022
Bonjour,Merci pour vos commentaires.Notre équipe est heureuse que vous ayez eu une bonne connexion avec notre équipe, c'est certainement un plaisir.Cordialement