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"Clean room good access and pool"

"Clean hotel and convenient location. Staff is very attentive and helpful."

"Had a great time, the hotel was beautiful and the staff was friendly and the food was amazing!"

"Great rooms, food and service"

"Very nice hotel and will stay here again."

"I stayed here twice already, everything is great. "

"Great place"

"Located by this plaza not too far away from the Haiphong train station and other stores. The room, with no window, was very clean and quiet, with a separate enclosure for the bathroom. There were multiple wall outlets for charging devices. The staff spoke little English but they were very warm and friendly. "

"Clean comfortable room with a quality breakfast "

"Great place to stay. Staff are really friendly and helpful. Room excellent,over head shower not so good for a tall person,kept hitting myself in the head."

"Room was great. Had a great stay"

"The cruise was great - especially our guide Hieu! We had a room with terrace on the upper deck which was spacious, clean and very comfortable. The cruise itself was amazing. We note that there are only few other boats around the route so that there weren’t many other tourists around. The food was also very good."

"Spaces, clean room and modern hotel"

"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included...

"Clean and Safe "

"Excellent customer service, clean facility. Convenient and walkable to nearby attractions. Great infinity rooftop pool and laundry service. The only downfall is the room is very small and the breakfast is very basic. Other than that, everything else was good. "

"Very nice hotel and friendly staff! Room was comfortable and whole resort area was very nice. Only problem was I had a light that I couldn't control and it would turn on and off all night. Seemed to be a motion sensor light that had broken or gone faulty. I complained and someone came to look at it but it didn't get fixed. Hope it was just something wrong with my room and not all!"