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Hotel Arenal Lodge

3.0 star property
Family-friendly hotel with 2 hot tubs and full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Interior entrance
Breakfast, lunch, dinner served; international cuisine, garden views
Property entrance
Outdoor spa tub
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Breakfast included
  • Hot tub
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
The price is NZ$203
includes taxes & fees
24 Sept - 25 Sept

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite (1 Bed)

Junior Suite (1 Bed)

Junior Suite (1 Bed)

Highlights

Balcony
TV
Separate bedroom
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

Highlights

Kitchenette
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Chalet (1 King Bed)

Highlights

Fridge
TV
Separate bedroom
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Fridge
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
Eco-friendly cleaning supplies
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Apartment (1 Planta Baja)

Apartment (1 Planta Baja)

Apartment (1 Planta Baja)

Highlights

Kitchen
TV
2 bedrooms
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Private indoor hot tub
Fridge
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 Beds)

Junior Suite (2 Beds)

Junior Suite (2 Beds)

Highlights

Balcony
TV
Separate bedroom
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

Highlights

Kitchen
Fridge
TV
Separate bedroom
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment (Planta Alta)

Apartment (Planta Alta) | In-room dining

Apartment (Planta Alta)

Highlights

Kitchen
TV
2 bedrooms
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Chalet (2 Queen Beds)

Chalet (2 Queen Beds)

Chalet (2 Queen Beds)

Highlights

Fridge
TV
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007

What's nearby

  • Arenal Volcano National Park - 13 min walk
  • Mistico Arenal Hanging Bridges Park - 5 min drive
  • Tabacon Hot Springs - 8 min drive
  • Arenal Volcano - 11 min drive
  • Costa Rica Sky Adventures - 18 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 143 min drive

Restaurants

  • ‪Virgita Ristorante - ‬15 min drive
  • ‪La Saca Restaurant - ‬17 min drive
  • ‪Ginger Sushi - ‬19 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Fusión Arenal Mirador. - ‬22 min drive

About this property

Hotel Arenal Lodge

Family-friendly hotel near Arenal Volcano National Park
At Hotel Arenal Lodge, you can look forward to free breakfast (local cuisine), a terrace and a garden. Indulge in a body treatment, a body scrub and a massage at the on-site spa. The on-site international cuisine restaurant, La Fortuna, offers breakfast, lunch, dinner, light fare and garden views. Enjoy the gym, as well as activities, such as hiking/biking and ecotours. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and luggage storage
  • A computer station, concierge services and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as laptop-compatible safes, as well as thoughtful touches such as free WiFi and room service.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 24-inch TVs with satellite channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 100% renewable energy
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Floor
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Frequently asked questions

Does Hotel Arenal Lodge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Arenal Lodge?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Arenal Lodge on 24 Sept 2024 start from NZ$203.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Arenal Lodge pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 25 per pet, per day.

How much is parking at Hotel Arenal Lodge?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Arenal Lodge?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Arenal Lodge?

Checkout is at 11:30 AM.

Does Hotel Arenal Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is Hotel Arenal Lodge located?

This family-friendly La Fortuna hotel is located on a lake, within a 15-minute walk of Lake Arenal and Arenal Volcano National Park. Wellness Park Costa Rica and Mistico Arenal Hanging Bridges Park are also within 2 miles (3 km).

Hotel Arenal Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 316 out of 1000 reviews" "
Rating 6 - Okay. 127 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to get to. Beautiful view, if no rain (unfortunately there was down pouring when I was there). Kind of remote place.
Stayed 1 night in Aug 2024

10/10 Excellent

Noyal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely one of the highlights of our trip to Costa Rica. The staff were incredibly nice and would check up with us whenever we ran into them. They were extremely accommodating to our needs and also helped us plan different activities. Overall amazing stay but just keep in mind that walking up the road to the hotel is intense and you should probably have some sort of transportation going up!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property with Lake and Volcano views (weather permitting ;) and restaurant (many selections), pool, hot tubs and trails, gym, lobby (with garden and games). Up/down a winding road, we rarely drove after dark. Helpful front desk, especially the gentleman with (grey?) glasses, who connected our young family with a lovely zipline and hot springs experience. Would stay again! Possibly closer to amenities in rainy season.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sdeepthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Aerenal Lodge is a true gem! Surrounded by breathtaking natural beauty, it's a paradise on earth. The lush greenery, serene atmosphere, and warm hospitality make it a standout destination. So far, it's been my best stay among all my vacations - a perfect blend of relaxation and rejuvenation. The attention to detail, comfort, and amenities are top-notch. I feel grateful to have experienced this little slice of heaven. If you're looking for a tranquil retreat, look no further than Aerenal Lodge - it's a nature lover's dream come true!
Stayed 3 nights in Jun 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing and the property was beautiful, albeit aged. Be aware of a long (1 mile) twisty ascent on a mostly paved road to the lodge.
Stayed 3 nights in Jul 2024

8/10 Good

Ashlery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was safe, relaxing and quiet and had a new view to the volcano.
Stayed 2 nights in May 2024

10/10 Excellent

Yurena

Stayed 5 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is a resort. Beautiful views of Arenal Volcano. Restaurant available all day. The food is delicious and the prices are very reasonable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denae

Travelled with family
Liked: Cleanliness, staff & service, amenities
View was amazing
Stayed 3 nights in Jul 2024

6/10 Okay

MARINO, Twentynine Palms

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room door did not close from the inside, you had to use the key to close the door; the bathroom door did not close. The view was amazing!!
Stayed 2 nights in Jun 2024

8/10 Good

alex, huntington park

Liked: Staff & service, amenities
Nice area , beautiful views, restaurant five stars, stuff was very helpful, our room, had bugs and little dirty, there was a leaking in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!
The hotel was amazing along with the staff. The grounds and views were beautiful! An authentic beautiful place. The view from our junior suite was the best I’ve seen in Costa Rica. And the massages in the spa were fantastic.
View from room 308- a junior suite for a great price!
Another sunrise from my veranda in my room.
Stayed 2 nights in Jun 2024

6/10 Okay

Kristy, Las Vegas

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Vert eco friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We loved the trails, restaurant and most definitely the chalet. The window view of the volcano was incredible. No one told us we needed a ticket fir check-out. The gentleman at the gate, only do his job, refused to let us leave. It was 545 in the morning. No one was available to tell him to let us out. I ended up getting mad and he let us go. It was sad that our goodbye was like that. The front desk should have told us. Poor guy was just doing his job.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful properties
Stayed 3 nights in Jun 2024

10/10 Excellent

Norman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very nice staff.
Stayed 5 nights in May 2024

8/10 Good

Hilary

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Wallace

Travelled with group
Liked: Cleanliness, amenities
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Stayed 1 night in May 2024

8/10 Good

Josie

Travelled with family
Liked: Staff & service, amenities
The view to this hotel is amazing Volcano view for pic beautiful but is located in a very uncomfortable hill need to be in a 4x4 to get here. Very peaceful hotel ecofriendly environment.
Stayed 3 nights in Apr 2024

4/10 Poor

Chris, novato

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Apr 2024

6/10 Okay

Ileane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Berny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent views of the arenal volcano!
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Distance is a little far from LA Fortuna, but there is a lot to do on the property, and it is not too much trouble if you have a rental car already!
Stayed 3 nights in Apr 2024