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Four Points Flex by Sheraton Kyoto Oike

3.0 star property
Discover local flavors near Nishiki Market or unwind with news from around the world. Feel supported every step of your journey.

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Immerse yourself in Kyoto's vibrant culture at HOTEL UNIZO Kyoto Karasuma Oike, where a serene garden and dry cleaning services provide a comfortable retreat. With free in-room WiFi, newspapers in the lobby, an elevator, and 24-hour front desk support from the helpful staff praised by guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$100
9 June - 10 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Kyoto Oike pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points Flex by Sheraton Kyoto Oike?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Kyoto Oike on 9 Jun 2026 start from NZ$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton Kyoto Oike?

Four Points Flex by Sheraton Kyoto Oike doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Kyoto Oike?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Four Points Flex by Sheraton Kyoto Oike?

Checkout is at 11:00 AM.

Where is Four Points Flex by Sheraton Kyoto Oike located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kyoto International Manga Museum, Kawaramachi Street and Nishiki Market. Shijo Street and Pontocho Alley are also within 15 minutes. Karasuma Oike Station is only a 5-minute walk and Shiyakusho-mae Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 579 out of 954 reviews
Rating 8 - Good. 291 out of 954 reviews
Rating 6 - Okay. 59 out of 954 reviews
Rating 4 - Poor. 17 out of 954 reviews
Rating 2 - Terrible. 8 out of 954 reviews

Reviews

Verified

10/10 Excellent

Powell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, good breakfast in a centralized location to all the attractions.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & value!!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu very good & varied, great location near Nijo castle & easy walk to central shopping & Gion.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Naimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the hotel the front desk people were amazing and very helpful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff and services.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A GREAT STAY!! Very convenient and nice area to stay, located walking distance from most attractions or transit. Staff were very professional and friendly. Room was perfect for a solo traveler like me.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lasalosi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was fantastic!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Annemarie

Helpful staff and clean room.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
Great service, at a nice well located hotel, walking distance to restaurants, shops
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was always friendly, and I loved the location. Breakfast was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

I-Hsuan

Liked: Cleanliness, staff & service, amenities
professional front desk staff and cozy environment!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, really good location for walking to some great areas, restaurants and shopping. Clean comfortable quiet and very friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent room, services, it feels like new, very well located. Laundry, vending machines, free coffee.at reception.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

tamae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre of Kyoto. Easy to go around. Nice breakfast and very clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, excellent location!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Location, clean room, coffee machine in lobby (cafe level), filtered water dispenser, decent size bathroom, comfy bed.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good room size, excellent bathroom faciities, great smorg breakfast, pleasant and accommodating staff.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Neela

Excellent location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to pretty much everything and the service was top notch!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

cira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close enough to everything but quiet street
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and is accommodating to English speaking guests. They always greet you with a smile. There is a coin operated laundry machine on the first floor across from the vending machines
Stayed 13 nights in Feb 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but good hotel but this is expected with Four Points brand and friendly staff make this place such a pleasant stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room. Friendly staff. Quiet neighborhood.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Service was very prompt and attentive. I thoroughly enjoyes my stay. Also, I looked forward to a great variety of food for breakfast every morning.
Stayed 5 nights in Jan 2026