Skip to main content

Smile Hotel USJ

3.0 star property
Perfectly positioned for mall exploration, this hotel is near Sunway Pyramid and Paradigm Mall, with comfy rooms for post-shopping relaxation.

Choose dates to view prices

Smile Hotel USJ is close to Sunway Pyramid Mall, offering free in-room WiFi. Shoppers love the nearby Paradigm Mall, and practical amenities like luggage storage and an electric car charging station enhance the experience at this well-maintained property.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$41
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

Highlights

Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Studio

In-room safe, desk, iron/ironing board, free WiFi

Studio

  • Sleeps 2

Triple Room

  • Sleeps 3

You may also like

Ad
Deluxe Room, 2 Single Beds

FOX Hotel Glenmarie Shah Alam

Shah Alam
  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
8.0 out of 10, Very good, 12 reviews
The price is NZ$102
includes taxes & fees
8 Mar - 9 Mar
FOX Hotel Glenmarie Shah Alam
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Subang Jaya is home to Smile Hotel USJ. Sunway Pyramid Mall and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City and Berjaya Times Square. Wet World Shah Alam and KidZania are also worth visiting. Visit our Subang Jaya travel guide
Map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610

What's nearby

  • KualaLumpur_SunwayLagoonThemePark_6113998_01
    Sunway Lagoon Theme Park
    4 min drive - 2.3 km
  • KualaLumpur_SunwayPyramidMall_6171540_03
    Sunway Pyramid Mall
    5 min drive - 3.1 km
  • Sunway International School Sunway City Kuala Lumpur
    9 min walk - 0.8 km
  • Monash University Malaysia
    17 min walk - 1.5 km
  • Sunway University
    3 min drive - 1.9 km

Getting around

  • SS 15
    5 min drive
  • USJ 21 Station
    5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    20 min drive

Restaurants

  • Oiso Korean Traditional Restaurant & Cafe
    4 min walk
  • Grandmama's
    3 min walk
  • Sate Kajang Retro
    2 min walk
  • Food Unlimited
    2 min walk
  • Uncle Jack (Fried Chicken) Giant Usj
    5 min walk

About this property

Smile Hotel USJ

Hotel near Sunway Pyramid Mall
Smile Hotel USJ provides everything that you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, a 24-hour front desk and luggage storage
  • A front desk safe, smoke-free property and free newspapers
  • Guest reviews speak well of the overall condition
Room features
All guest rooms at Smile Hotel USJ include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Superior Double Room | Room amenity
Lavender Inn Usj
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.0 out of 10, Very good, 82 reviews
The price is NZ$52
includes taxes & fees
8 Mar - 9 Mar
Lavender Inn Usj
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

Is Smile Hotel USJ pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Smile Hotel USJ?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Smile Hotel USJ on 18 Mar 2026 start from NZ$41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smile Hotel USJ?

Self-parking is free at this property.

What time is check-in at Smile Hotel USJ?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Smile Hotel USJ?

Checkout is at noon.

Where is Smile Hotel USJ located?

Situated in Subang Jaya, this hotel is 1.8 mi (2.8 km) from Sunway University and 2.4 mi (3.8 km) from Sunway Pyramid Mall. Taylor's College and Subang Jaya Medical Centre are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Smile Hotel USJ Reviews

6.8

7.4

Cleanliness

7.2

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 39 reviews
Rating 8 - Good. 19 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

Reviews

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023

6/10 Okay

Yogan Rao

Liked: Amenities, property conditions & facilities
1. Aircond is not blowing cool air + very noisy 2. Washroom is smelly 3. There was strain on pillow Ambience was great and the smart tv too
Stayed 1 night in Oct 2025

4/10 Poor

Chern Hau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay away!

This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bed bug

Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019

6/10 Okay

Bradley

Liked: Cleanliness

Smile! There's a Great Country Bar Next Door

For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Quiet place and room

Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced for the service provided

Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018

8/10 Good

Finaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018

6/10 Okay

Naresh

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and comfartable

Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018

6/10 Okay

David, Singapore

Liked: Staff & service, room comfort

Nice and clean hotel at a convenient location

I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018

8/10 Good

JJ, Penang

Liked: Cleanliness, staff & service, room comfort

Good budget Hotel

Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Photos look larger than it is, really tiny.

Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities
整體可以
Stayed 3 nights in Jul 2017

10/10 Excellent

acah, melaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

selesa dan bersih

bagus dan sesuai untuk penginapan berdua sahaja
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Misleading Statements

They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.

8/10 Good

Edward Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile Hotel

Consider quite clean and quiet during the weekends

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bilik yang bersih dan selesa disamping menyediakan untuk laluan oku

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget style stay

room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel

2/10 Terrible

Poh Chuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

The location is convenient but the room is terrible. The bed is noisy and feel it is collapsing. The room is fUllman of smoking smell and practically no service at all. I don't think i will ever stay there again .

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很新也清潔

很不錯的住宿環境房間很新很乾淨⋯ 保安做得滿不錯 ⋯ 只是去吉隆坡市區交通會不方便⋯ 附近有很多間大賣場商場吃東西買東西方便 員工是印度人馬拉人 英文不好的朋友用google翻譯也ok

8/10 Good

Kwan Ping

Liked: Cleanliness, room comfort
Wifi 用不到