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While booking say included breakfast, check in time only know Rm10 voucher provided. Cleanliness of room need to be improved. All the table and blanket have dust.
Verified traveller
Stayed 1 night in Dec 2019
Response from EQ on 7 Jan 2020
Dear Guest,
Thank you for choosing Orkid Inn Mahkota Cheras and taking your time to write us a review.
We would like to apologize for the confusion on the breakfast. Please be assured that we have already sorted out this issue with Expedia team. We have indeed closed the option for 'Free Breakfast' but weren't sure why is Expedia still showing the option to our guests.
Thank you.
Hi Ally,
Thank you for choosing Orkid Inn Mahkota Cheras and taking your time to drop us a review. It certainly meant a lot to us! We are delighted that you are satisfied with your stay and we hope to welcome you again in the near future.
Thank you and have a good day!
Thank you for choosing us and taking your time to leave a review. It means a lot to us. We look forward to welcoming you again in the near future!
6/10 Okay
Verified traveller
15 Apr 2019
Disliked: Property conditions & facilities
Meh
Overall is okay but shower is broken and perfume they using is toooo much quite bad to us that having nose problems 😥
Verified traveller
Stayed 1 night in Apr 2019
Response from EQ on 19 Apr 2019
Hi Meh,
Thank you for staying with us and taking the time to drop us a review. We apologise for the broken shower and strong fragrant spray used and we will definitely address this issue accordingly.
8/10 Good
Verified traveller
2 Mar 2019
Liked: Staff & service
Verified traveller
Stayed 1 night in Feb 2019
Response from EQ on 8 Apr 2019
Hi,
Thank you for staying with us and taking your time to drop us a review.
Looking forward to welcome you again in the near future!
Hi Hiroyoshi,
Thank you for taking your time to leave us a review! It means a lot to us. We are pleased that you are satisfied with your stay. Looking forward to welcoming you again in the near future.
Thank you!
Nice hotel in the vicinity. Convenient. Safe with security guard at night. Nice decor at the lobby. Has that Xmas feeling. Good place to chill over a cup of coffee.
Tan
Stayed 1 night in Dec 2018
Response from EQ on 18 Dec 2018
Hi Tan,
Thank you so much for staying with us and taking your time to write a review. Your comments meant a lot to us and we truly appreciate it!
We look forward to welcoming you again in the near future! :)
Staff were friendly n did their best to accommodate to my requests! Hotel located near food stalls and malls! Very convenient and so far quite a safe place too! Cheers!
Verified traveller
Stayed 6 nights in Feb 2018
Response from EQ on 16 Mar 2018
Thank you for your kind review! We are glad that you enjoyed your stay and hope to serve you in the near future again :)
Breakfast is so so as we are given the same on 2nd day. No mirror for combing and hair drying for ladies, only in toilet. Luckily, there are a few eateries to choose from on both side of the hotel.
Late in checking in one of the 2 rooms I booked as they overbooked their capacity. Should have offered us an available upgraded room instead of letting us wait till 4:30pm to check us in.
It was comfort and leisure. Although the location was in the middle of traffic where by you must reach and go out during non peak hours; the place was convenient for a short trip.
You will have place to unwind at the cafe and have time for shopping to the nearest Aeon mall.
The room was okay except for the floor carpet. Must use bedroom slippers for me.
There was mini fridge and also coffee pot but it was not necessary as they have a small cafe in the lobby that was so relaxing.
The breakfast that was provided was okay but I hope they will have 2 choices rather than only one. The parking was also very convenient. It was packed but reliable. You can easily have place to park.
Staff never fail to welcome guests with a warm smile and greetings! Especially the house keeping staff who will greet you GOOD MORNING with a very genuine smile every morning :) Nice and helpful staff :) they resolve any issues within the shortest time possible! Definitely my first choice every time i am going back to Mahkota Cheras.
Cheers Orkid Inn Staff :)
Thank you very much for your review Mr. Dominic. Hope to see you again !
10/10 Excellent
LIM
30 Aug 2022
LIM
Stayed 2 nights in Aug 2022
10/10 Excellent
TONG CHEN
5 Aug 2022
TONG CHEN
Stayed 3 nights in Jul 2022
8/10 Good
Oi
Travelled with group
14 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Oi
Stayed 2 nights in Dec 2019
Response from Orkid Inn MC on 17 Dec 2019
Hi Oi,
Thank you for staying with us and taking your time to drop us a review. It means a lot to us and we are glad to know that you are satisfied with your stay.
We will look forward to welcoming you again in the near future.
Thank you!