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e.City Hotel at OneCity

4.0 star property
Hotel in Subang Jaya with fitness centre and rooftop terrace

Choose dates to view prices

e.City Hotel at OneCity combines upscale comfort with practical amenities. Guests swim in the outdoor pool and enjoy meals with panoramic views at SKY 360 restaurant. The helpful staff provides luggage storage and concierge services around the clock.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Minibar, in-room safe, free WiFi

Standard Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
Free bottled water
In-room safe
Air-conditioning
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Coffee/tea maker
Minibar
Free bottled water
In-room safe
Daily housekeeping
Air-conditioning
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
LCD TV
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard twin Room

Minibar, in-room safe, free WiFi

Standard twin Room

Air-conditioning
Connecting rooms available
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • Sleeps 2

View all photos for Standard king Room

Shower, free toiletries, hair dryer, slippers

Standard king Room

Air-conditioning
Connecting rooms available
Hair dryer
Private bathroom
Refrigerator
Coffee/tea maker
  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, free WiFi

Standard Room

Air-conditioning
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
LCD TV
  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, free WiFi

Superior Room

Air-conditioning
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
LCD TV
  • Sleeps 2

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About the area

Map
Skypark One City Jalan USJ 25/1, Subang Jaya, Selangor, 47650

What's nearby

  • One City - 1 min walk - 0.0 km
  • Sunway Lagoon Theme Park - 8 min drive - 10.2 km
  • Sunway University - 9 min drive - 8.3 km
  • Sunway Pyramid Mall - 9 min drive - 11.0 km
  • Sunway Pyramid Convention Centre - 9 min drive - 8.7 km

Getting around

  • SS 15 - 9 min drive
  • USJ 21 Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Like Mee Noodle House - ‬1 min walk
  • ‪Platinum Lifestyle Club - ‬1 min walk
  • ‪Subway - ‬3 min walk
  • ‪Khrua Thai - ‬3 min walk

About this property

e.City Hotel at OneCity

Upscale hotel near Sunway Pyramid Mall
Take advantage of a rooftop terrace, dry cleaning/laundry services and a bar at e.City Hotel at OneCity. The on-site restaurant, SKY 360, offers breakfast, lunch and dinner. In addition to a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • A front desk safe, concierge services and free newspapers
  • Tour/ticket information, 1 meeting room and a 24-hour front desk
  • A lift, ATM/banking services and luggage storage
Room features
All 243 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boardroom
  • SKY 360
  • Sky Pool

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 14 floors
  • Built in 2014

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 22 September 2025 to 21 September 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a MYR 250 penalty charge for guests who smoke in the guestrooms.

Property is also known as

e.City Hotel OneCity Subang Jaya
e.City Hotel OneCity
e.City OneCity Subang Jaya
e.City Hotel at OneCity Hotel
e.City Hotel at OneCity Subang Jaya
e.City Hotel at OneCity Hotel Subang Jaya

Frequently asked questions

Does e.City Hotel at OneCity have a pool?

Yes, this property has an outdoor pool.

Is e.City Hotel at OneCity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at e.City Hotel at OneCity?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at e.City Hotel at OneCity?

Checkout is at noon.

Where is e.City Hotel at OneCity located?

Situated in Subang Jaya, this hotel is within 6 miles (10 km) of Subang Jaya Medical Centre, Taylor's College and Sunway University. Hospital Pusat Perubatan Sunway and Empire Shopping Gallery are also within 6 miles (10 km). USJ 21 Station is 15 minutes by foot.

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Reviews

e.City Hotel at OneCity Reviews

7.4

Good

7.4

Cleanliness

7.0

Location

7.6

Staff & service

2.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 209 reviews
Rating 8 - Good. 104 out of 209 reviews
Rating 6 - Okay. 51 out of 209 reviews
Rating 4 - Poor. 11 out of 209 reviews
Rating 2 - Terrible. 9 out of 209 reviews

Reviews

2/10 Terrible

Sim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is the bad experience i never had before really bad environment
Stayed 1 night in Feb 2023

8/10 Good

Juraimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic hotel

This is the nearest hotel to the wedding event. Wasn't expecting much so it worked out well for us. Staff were polite and accomodating. Room was basic and all neccesities were provided. If you need ironing kit, do call their housekeeping. There are shops within the building if you walk towards the side of the reception - Secret Recipe, Subway, Minimart and 7-Eleven across the carpark. Had a good view at the rooftop where most bars and swimming pool is at. Great view of the sunrise. Overall, was a good stay.
Pool and rooftop view
View from rooftop looking out towards Sunway
Stayed 2 nights in Mar 2020

4/10 Poor

Shehan, Bangkok

Liked: Staff & service
Disliked: Property conditions & facilities
The property (Hotel & Mall) must have been nice when built, but now it is in a state of complete neglect. Many shops in the adjoining mall have closed down and the hotel is deserted with minimal staff at Reception and no Bell Boys or any other staff. Coffee Shop is closed down …
Stayed 2 nights in Feb 2020

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities

Business Trip

The hotel is conveniently located for the visit to the KL office.
Stayed 2 nights in Jan 2020

4/10 Poor

RY

Liked: Staff & service
Disliked: Property conditions & facilities
The room we were allocated on level 12 had seen better days. Firstly, the card access door lock had major issues were the alarm kept going off at the slightest misalignment of the door latch and catch. I've had to slam the door close to deactivate the alarm and this would definitely not go down well for the other guests on the same level. Secondly, the basin wasn't draining fast enough and this caused ponding in the basin. The toilet flushing at times wasn't strong and we've had to flush several times to clear the sewage. Finally, the shower head holder was no longer secured to the wall as the screw plugs were loose. I've left a note about the faults in the room and I'm hoping the room service attendants would pick them up and report to the management. Otherwise, the hotel location is great in USJ as it is close to Main Place shopping centre. There are also an array of food / convenience stores and two pharmacies across the hotel. Staff are friendly and obliging when we requested to change our rooms.
Stayed 3 nights in Jan 2020

2/10 Terrible

John Teo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel management

Very bad service Front office may mistaken that the room been paid which I haven’t (though I had told them and paid it) Bed and pillow stains F&B teams are terrible - not friendly nor not working The teams all group in the kitchen. Whereas when asked to change the milk (finished), not even done The roof - not clean at all and No buffet but a lousy nasi lemak which seem to be microwave serve.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by traveller. Nothing to add on.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

櫃臺人員太少⋯⋯有時需要時總剩下一個人員！
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to comment. A repeated trip requested by traveller.
Stayed 1 night in Apr 2019

10/10 Excellent

MUHAMMAD, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful
Stayed 1 night in Apr 2019

8/10 Good

PanAm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing particular however just met our basic needs.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a repeated stay in this hotel. Nothing much to add on.
Stayed 1 night in Mar 2019

6/10 Okay

Nor, shah alam

Liked: Cleanliness
Disliked: Amenities
Perhaps hotel management can consider to put a bigger closet inside the hotel room. The current one is too small, definitely not for guests who come with family.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a repeated stay requested by our colleague. Worth the value of stay.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and humble. Congratulation
Stayed 1 night in Mar 2019

6/10 Okay

MohamedNasir, Semenyih , Selangor

Disliked: Amenities
The breakfast is not up to the standard . ( meaning the taste). Have to improve on quality because during the breakfast period We saw a lot of international guess.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Need to Maintain the telephone properly, TV also hang.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. With great amenities surrounded, Will come back again for sure.
Stayed 2 nights in Jan 2019

8/10 Good

MEGUMI

Liked: Cleanliness, staff & service, property conditions & facilities

良かったです。

部屋の照明が暗いの以外はすべて満足でした。シャワーの圧が強く温かいお湯が出ますが途中からぬるくなります。朝食の種類が多くて美味しかったです。KL中心部からは離れていますがショッピング・飲食店がたくさんあり立地がよいです。
Stayed 1 night in Dec 2018

8/10 Good

Woo

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and good hotel. Not very convenient for moving around but fine for business travel.
Stayed 3 nights in Dec 2018

10/10 Excellent

ISHAK, Taman Sutera, JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Satisfied. Will definitely come bavk to statly here.
Stayed 1 night in Dec 2018

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay

I’m happy with the service and they never failed to fulfill my request as always.
Stayed 1 night in Dec 2018

8/10 Good

Junior, Singapore

Still not disposable shaver . Cannot call to the hotel front desk line always busy. However it is a good location as it's beside highway and not far from airport , numerous eateries around so for business trip it's good but not good for family get away .
Stayed 1 night in Oct 2018

10/10 Excellent

walter, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and comfortable mattress. I have good night sleep.
Stayed 1 night in Oct 2018