3 restaurants, breakfast, lunch, dinner served; Asian cuisine
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Reviews of The Cityview - Chinese YMCA of Hong Kong

4 out of 5
The Cityview - Chinese YMCA of Hong Kong
23 Waterloo Road, Yaumatei, Kowloon

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1004 reviews" "
Rating 8 - Good. 379 out of 1004 reviews" "
Rating 6 - Okay. 126 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in May 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and convenient facility for a reasonable price.
Stayed 4 nights in May 2024

10/10 Excellent

Roel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the front desk manager who really showed care and assisted us on our early morning check-in as our flight arrived really late. Superb customer service. The manage even emailed me that an item we forgot in the room. This is something I can tell we were really impressed. All the hotel staff are nice, they greet us well. Room is clean and hot and cold works perfectly fine. I will consider going back here again. It is about 5 minute walk to the mtr station at yau ma tei (exit D).
Stayed 3 nights in May 2024
Response from The Cityview on 24 May 2024
Dear Roel,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and like the different options for rooms
Stayed 1 night in May 2024
Response from The Cityview on 24 May 2024
Dear Sandy,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best close to MTR station, lots of side street food and restaurants in that area, is convenience for shopping, bus transportation, I would come back to this location again,
Stayed 4 nights in May 2024
Response from The Cityview on 24 May 2024
Dear Lily,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and up to date
Stayed 13 nights in May 2024
Response from The Cityview on 24 May 2024
Dear Danny,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

6/10 Okay

Quoc Luong

Stayed 2 nights in May 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like to stay this hotel again when I come to Hong Kong, convenience to MTR location, shopping and dining restaurants are closed to this hotel, staffs are friendly much appreciated, thank you.
Stayed 4 nights in May 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very conveniently located near Yau Ma Tei Station, just around the corner. The room itself was clean and quiet. For Hong Kong standards, the room was a decent size as well. I wish there was a full length mirror in the room though. Shower and bathroom is very small.
Stayed 2 nights in May 2024
Response from The Cityview on 24 May 2024
Dear Candice,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented this hotel in the past. We rented this hotel again because we like this hotel. The room we rented this time was a standard basic room. It had two twin beds, a table with a chair, a closet with a safe and a small refrigerator, and yet still had quite a bit of space to move around without feeling cramped. The bathroom was also big enough that there was sufficient space on either side of the sink to put all our personal toiletries. We also liked its location. The Yau Ma Tei subway station, a bakery famous for its pudding buns are around the corner. There are plenty of eateries and stores nearby. In short, we were very pleased and will definitely consider renting it again if we ever come to Hong Kong in the future.,
Stayed 6 nights in Apr 2024
Response from The Cityview on 24 May 2024
Dear Michael,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

8/10 Good

Wing Yee Linda

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent
Stayed 4 nights in May 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th stay in this hotel. Staff are efficient. Lifts are fast and very close to MTR station and easy to find eateries.
Stayed 7 nights in Apr 2024
Response from The Cityview on 24 May 2024
Dear Rose,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, there’s transportation nearby and restaurants. Breakfast was great!
Stayed 2 nights in Apr 2024
Response from The Cityview on 24 May 2024
Dear Luz,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Arthur Yick-Tow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Qin

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Calvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staffs. Modern, clean and tidy rooms. Will come again!
Stayed 5 nights in Apr 2024
Response from The Cityview on 24 May 2024
Dear Calvin,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

8/10 Good

CHEOK HENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Esther

Stayed 1 night in Apr 2024

6/10 Okay

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

bee lan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staffs
Stayed 1 night in Apr 2024
Response from The Cityview on 18 Apr 2024
Dear bee lan,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

6/10 Okay

Yok ping

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Ng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here with family 👍 near to Mtr n cafes of food
Stayed 4 nights in Apr 2024
Response from The Cityview on 18 Apr 2024
Dear Ng,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Dirk

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel is in very good condition and staff were very friendly and helpful.
Stayed 12 nights in Mar 2024
Response from The Cityview on 18 Apr 2024
Dear Dirk,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

8/10 Good

Don

Stayed 1 night in Apr 2024

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Don

Liked: Cleanliness, amenities, property conditions & facilities
It is essentially located clean property reasonable price extremely friendly staff.
Stayed 1 night in Apr 2024
Response from The Cityview on 18 Apr 2024
Dear Don,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to MTR - staff not really interested in engaging with us - in fairness to the staff we only speak English. Property was advertised with pool. This is just false. There are signs in the lobby pointing to a pool , it does not exist. Apparently you can access the YMCA pool down the road. Room was as advertised, nothing special but okay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dirk

Stayed 10 nights in Mar 2024

10/10 Excellent

Dirk

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated, very convenient to the city and dining. Staff are very friendly and helpful.
Stayed 12 nights in Mar 2024
Response from The Cityview on 18 Apr 2024
Dear Dirk,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Izzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sungkit

Travelled with family
Liked: Property conditions & facilities
Very good locations nice and clean rooms beautiful lobby friendly staffs and reasonable rates
Stayed 2 nights in Mar 2024
Response from The Cityview on 18 Apr 2024
Dear Sungkit,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Ka Wah, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs and close to all transportations
Stayed 1 night in Mar 2024
Response from The Cityview on 25 Apr 2024
Dear Ka Wah,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
All the staffs were so nice and helpful
Stayed 7 nights in Mar 2024
Response from The Cityview on 18 Apr 2024
Dear Vanessa,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

6/10 Okay

wai keung

Travelled with family
Disliked: Amenities
Only good point is they are near MTR station. But the noisy from near by hospital and Fire Station, it will make you crazy.
Stayed 1 night in Mar 2024

8/10 Good

Un nei winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Bonnita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location.
Stayed 1 night in Feb 2024
Response from The Cityview on 28 Mar 2024
Dear Bonnita,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good breakfast, and close to metro station (100 meters)
Stayed 2 nights in Mar 2024
Response from The Cityview on 18 Apr 2024
Dear ernest,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the easy walk to the MTR, could go anywhere from there. Amazing transit system, fast easy and safe!!!! Hotel staff was awesome, restaurants in hotel was very good with excellent service. One afternoon we where without water, they did good be us notice the evening before some we planned around it.
Stayed 13 nights in Mar 2024
Response from The Cityview on 28 Mar 2024
Dear Jim,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Ka Wah, San Mateo

Stayed 1 night in Mar 2024

10/10 Excellent

Geok Song

Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Mar 2024
Response from The Cityview on 28 Mar 2024
Dear Geok Song,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Norbert Augustus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Mar 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service, amenities
Place is very convenient but next to fire station is sometimes noisy at bed time.
Stayed 3 nights in Mar 2024
Response from The Cityview on 28 Mar 2024
Dear David,Thank you for your interest in choosing to stay at The Cityview and taking the time to give us comments, following your visit.We look forward to welcoming you again. Thank you.

6/10 Okay

Winnie

Liked: Cleanliness
Stayed 6 nights in Feb 2024

10/10 Excellent

Aneequa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and excellent rooms
Stayed 4 nights in Feb 2024
Response from The Cityview on 6 Mar 2024
Dear Aneequa,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.

10/10 Excellent

Shu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024

8/10 Good

patrick

Liked: Cleanliness, staff & service
Stayed 25 nights in Feb 2024

2/10 Terrible

Sally

Stayed 4 nights in Feb 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly staffs , cleanness of the hotel. Very close to MTR, and walking to other markets, fruits market is very convenient. I will definitely use this hotel again. And will strong recommend to friends and family.
Stayed 15 nights in Feb 2024
Response from The Cityview on 6 Mar 2024
Dear Ellen,Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.