"We checked in around 8pm, as soon as I walked in, I saw the mold on the wall which was next the AC vent. I called right away to ask for another room, we got to move to another one and they upgraded our room."
"The room was very old and over priced. We stayed one night then moved to intercontinental which is right next to this hotel. Much better.
Staff at new world was very helpful tho."
"The USB charging port works but is very weak. Even overnight is not sufficient. Also there is only ONE port.
When you do an upgrade please:
- 2 usb ports
- faster charging
- international electric plug
Thank you for upgrading the elevator from the old card insert to the card tap. :-)"
"I was supposed to have breakfast as a VIP perk . They insisted on payment by my guests . Even though I called and told them my agency would pay , they charged one , let the guide pay for the next day . Not goof"
"As i arrived early.the process for pre check in was fast.And need to get a card after 3pm.room was clean & elegant.And its near to moko shopping mall"
"The location of the hotel is super convenient. Connect to Gateway Mall or Harbor City which is the main luxury shopping malls in Kowloon side of Hong Kong.
A lot to see and shop yet we can take a few minutes ferry across Victoria Harbor to explore Hong Kong Island.
Love the location of this hotel"
"The environment of the hotel was good and convenient location to get to. Hotel bed a bit dusty when placing the pillow bed before going to sleep you can saw some particles dust with some light on. Curtain is definitely an issue if you wanted to sleep later than 7am as the curtain was almost see through so was the light going through.
Service was good on the staff and helpful too."