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Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 652 out of 962 reviews
5 - Excellent 68%
Rating 4 - Good. 258 out of 962 reviews
4 - Good 27%
Rating 3 - Okay. 28 out of 962 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 962 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 962 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for staycation
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is one of the best advantage of this hotel, very close to the metro station (Hung Hom). A satisfied view of a half harbour & the city, nearby full of restaurants & bars. The Icon 36 - King Room Harbour room is quite tidy & clean, it won't disappoint you when you stay in Hotel Icon.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The room was very clean and nice. It was a very good stay and the location is excellent. However, check in was very slow. Covid measure for the use of the pool restricted at weekends to one hour per room which was disappointing as we only found out upon arrival. Would still stay again though!
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with family
It’s better to have a more proactive service
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2021