Dear Christine,Greetings from Hilton Kota Kinabalu.Thank you for choosing to stay with us, and I appreciate your feedback regarding the tea and coffee station. I sincerely apologize for the inconvenience caused, and I regret that it impacted your overall experience. We will address this concern to our Food and Beverage service team to ensure a more satisfying experience in the future. We hope to have the opportunity to welcome you back for an improved stay.Kind regards,Smital Shah-BoultwoodGeneral Manager

Hi Hyoin, Thank you for taking the time to share your feedback with us. Absolutely pleased to learn of your good time whilst under our team members care and you enjoyed the facilities offered in Hilton Kota Kinabalu. Please be sure to visit us again soon.Kind regards,Andrew Nisbet General Manager

Hi Lu,Thank you for taking the time to review our hotel after your recent visit to our property. We are delighted to hear that you were pleased with your overall stay and hope to welcome you back again soon.Kind regards,Andrew NisbetGeneral Manager

Hi Kim Joo,Thank you for your feedback. We appreciate your positive comments about the hotel's location and room quality. We would also like to apologize for the absence of pamphlets and basic stationery in the room but glad you enjoyed the breakfast. We're delighted to hear that our service was good and fast. Thank you for sharing your experience with us. We look forward to welcoming you back soon. If there is anything, we can do to improve your future stays, please let us know.Kind regards,Andrew NisbetGeneral Manager

Hi Ismail,Thank you for taking the time to leave us such a positive review and for giving us a full rating! We are thrilled to know that you had a great experience during your stay with us and that our hotel met your expectations. We hope to have the pleasure of welcoming you back to Hilton Kota Kinabalu in the future.Kind Regards,Andrew NisbetGeneral Manager

Hi Karen,Thank you for taking the time to provide your feedback on your recent stay. We're delighted to hear that our staff provided you with efficient and attentive service throughout your stay. We strive to make the check-in and check-out process quick and easy, and we are glad to know it was a smooth experience for you. We are also pleased to hear that our team promptly responded to your requests and provided helpful instructions.Regarding your comment about the standard/quality of the food for room service, we appreciate your feedback. We constantly review and improve our offerings, and your comments will certainly be taken into consideration as we work on enhancing our room service menu.We truly appreciate your positive ratings and hope to have the pleasure of welcoming you back to Hilton Kota Kinabalu soon.Kind regards,Andrew NisbetGeneral Manager

Hi Aznita,Thank you for taking the time to review our hotel after your recent visit to our property. We truly thank you for your excellent rating for our hotel and delighted to know that you were pleased with your overall stay and hope to welcome you back again soon.Kind regards,Andrew NisbetGeneral Manager

Hi Aleksandra,Thank you for your wonderful feedback! We are thrilled to know that everything during your stay was outstanding. I am also glad that the late checkout option provided added value to your experience. Your satisfaction is our priority, and we appreciate your kind words. Hope to have the pleasure of welcoming you back in the future for another exceptional stay.Kind regards,Andrew NisbetGeneral Manager

Hi Margot,Thank you for taking the time to rate our hotel with a positive score! We appreciate your feedback and are thrilled to know that you had a wonderful experience during your stay. We are delighted to have met your expectations, and we hope to have the pleasure of welcoming you back in the future for another exceptional stay. Kind regards,Andrew NisbetGeneral Manager

Hi Alistair,Thank you for your perfect 10 ratings! We appreciate your positive review and are glad that you had a great experience at our hotel. Your feedback is important to us, and we are delighted to know that you were completely satisfied with your stay. We hope to have the pleasure of welcoming you back again in the future for another exceptional experience.Kind regards,Andrew NisbetGeneral Manager

Hi,Thank you for your positive review! We are glad to know that you enjoyed your stay with us and hope to see you soon.Kind regards,Andrew NisbetGeneral Manager

Hi Kevin,Thank you for taking the time to review our hotel after your recent visit to our property. We truly thank you for your positive rating for our hotel and delighted to hear that you were pleased with your overall stay and hope to welcome you back again soon.Kind regards,Andrew NisbetGeneral Manager

Dear Jinseo,I would like first to thank you for taking the time out to leave us an excellent rating for your stay at Hilton Kota Kinabalu. I am delighted to learn from your feedback that you were satisfied with our hotel facilities and that you thoroughly enjoyed your stay. We look forward to welcoming you back soon.Kind regards,Andrew NisbetGeneral Manager

Dear Terry,Thank you for taking the time to share your feedback with us, we are delighted to know of the positive aspects around your most recent stay. I do hope that you will afford us the opportunity to welcome you back in the future.Kind regards,Andrew Nisbet General Manager

Hi Christine,Thank you for taking the time to leave a review.It's such a pleasure to learn that you enjoyed your time in Kota Kinabalu with us. I'd like to thank you for leaving us this excellent review and I am happy you had a great experience.Thank you for staying with us; there is no better compliment than a return visit.Kind regards,Andrew Nisbet General Manager

Greetings from Hilton Kota Kinabalu.Thank you so much for leaving this lovely review.We are incredibly grateful for you noticing the high standards of cleanliness we maintain in our rooms.It is fantastic to read that you enjoyed your stay with us and we are now looking forward to welcoming you back to Hilton Kota Kinabalu in the near future.Kind regards,Andrew Nisbet General Manager.

Greetings from Hilton Kota KinabaluThank you for taking the time to share your feedback with us. Absolutely pleased to learn of your good time whilst under our team members care. Please be sure to visit us again soon.Kind regards,Andrew Nisbet General Manager.

Greetings! We are elated to receive your kind words and learn that you enjoyed your most recent stay and found our proximity to nearby attractions to your kind preference. We look forward to welcoming you again soon!

Dear Hannah, We are delighted to receive your kind rating and learn that you enjoyed your most recent visit. We look forward to welcoming you again soon!

Dear Frances, Thank you for taking your invaluable time to share your perfect feedback with us. We sincerely hope that you had a joyous stay with us. It will simply be our pleasure to welcome you back again soon.

Dear Christopher, We are thankful to have your perfect rating and feedback with us. It is a pleasure to learn that you had an amazing experience during your stay at Hilton Kota Kinabalu. We look forward to welcoming you again for another memorable visit!

Dear Keith, We are grateful for your kind feedback. Thank you for bringing up matters regarding the air conditioning and curtains to our attention since we are a brand that always focuses on bringing the best experience to our guests. We hope to welcome you again for an improved experience in the future!

Dear Eva, Thank you for making Hilton Kota Kinabalu your hotel of choice. As a brand that follows the path of being environmentally friendly, we are extremely grateful to have your constructive feedback. Please be assured that we have shared your detailed review with our team to investigate and address where applicable. We hope we will get another opportunity to welcome you again with a better experience.

Dear Lisa, Thank you for making us your hotel of choice during your recent trip. It is our truly heartwarming to know that you have enjoyed your stay and found the assistance of our team to be of your preference. We hope to welcome you again soon.

Dear Keith, We are thankful to receive your constructive review. We are sorry to learn that your experience with us was below your expectations. We will certainly address your concerns regarding our rooms to deliver you a better experience on your next visit. We hope we will have another opportunity to welcome you again for an improved experience.

Dear Tien, Thank you for your positive rating and feedback. We are pleased to hear that you have found our locations to be of your kind preference. We look forward to welcoming you again soon!

Dear Zuraina, We are thankful to have your positive and constructive feedback with us. It is delightful to learn you had an enjoyable breakfast experience with us at Hilton Kota Kinabalu. Please be assured that we have shared your helpful comments with our team to address where applicable. We hope to welcome you again soon!

Dear Claudia, Thank you for your kind and helpful feedback. We are delighted to know that you have thoroughly enjoyed your stay at Hilton Kota Kinabalu. We look forward to welcoming you again soon.