AC Luxury Quadruple Room | Terrace/patio
Check availability

Reviews of Reds Residency - Homestay

3 out of 5
Reds Residency - Homestay
11/372 A, K. J. Herschel Road, Near Dronacharya Main Gate, Kochi, Kerala

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Sylvia

Stayed 2 nights in Feb 2024
Response from Phil on 7 Feb 2024
Thanks for you excellent review.Team Reds

10/10 Excellent

Mike, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was one of the best of all in the many countries I have visited , mainly due to the friendliness and helpfulness of the owners Maryann and Philip. The rooms are clean and comfortable with fan and a/c if you want it. There are nice breakfasts also as an option. I stayed 4 days and felt like a member of the family by the time I left. I can thoroughly recommend this homestay.
Stayed 4 nights in Jan 2020
Response from Philip on 14 Jan 2020
Thanks for the excellent review, it was a pleasure having you as our guest. Every guest is our family member. Thanks once again.

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, welcoming and knowledgable hosts. Generous breakfast. Perfect location for exploring Fort Cochin
Stayed 2 nights in Oct 2019
Response from Philip on 2 Nov 2019
Thanks for you excellent review.Thanks again. Philip

10/10 Excellent

BrianEadon, Tregeiriog, Nr Llangollen, North Wales

Liked: Cleanliness, staff & service
The property is really good, but it's Philip and Maryann who make it so special. They are friendly and helpful, and treat you like a family member. The food is superb too.
Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place...worth a visit.
Reds Residency is an amazing place to chill surrounded by lush green plants. Rooms are super cozy...perfect for a weekend getaway..!
Stayed 2 nights in Aug 2018
Response from CEO on 3 Sept 2018
Thank you for your excellent review, we strive to get better.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly Homestay in good location
Good value Homestay with very friendly host, excellent breakfast and tuk tuk driver Peter was brilliant. Would definitely stay here again.
Response from Maryann on 5 Apr 2018
Thanks for your excellent review. It was a pleasure having you stay with us

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Trouble locating driver at airport, so arrived late at night, and left early next day.. Given water when asked for it. Good breakfast.
Stayed 1 night in Aug 2017
Response from CEO on 3 Sept 2017
Thank you for your review. Sorry about the trouble regards the driver no mention was made to us regards the same, on asking the driver his version was you were held up due to visa stamping delay and he was calling me up - sorry for something out of my control. Thanks for the comment on the good breakfast.

8/10 Good

Deborah, Hamilton, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend a few days in Kochi
Red's is a nice place to spend a few days in Kochi. The hosts are kind, accommodating and up for a good chat. There was a bit of confusion regarding my booking & room expectations which was quickly resolved upon check-in. The hosts helped with booking excursions, activities, and travel. Nice breakfast. Rooms are basic but clean and comfortable. I had to do a bit of work while at Red's which was no problem - the wifi was strong, AC a relief and there was a good enough table to work at in my room.
Response from Philip on 8 May 2017
Thanks for your review.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guesthouse with very helpful owners.
The owners were incredibly helpful with advice on the local area, particularly shopping for local clothes and organising a punctual taxi to the airport in the morning. The rooms had excellent facilities and the whole building was comfortable with a welcoming atmosphere.
Response from General Manager on 31 Dec 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts and great breakfast! We realt enjoyed our stay
Stayed 2 nights in Jan 2020
Response from Philip on 3 Feb 2020
Thanks for you excellent review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from PHILIP on 23 Jan 2020
tHANKS

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Received a welcoming message from the owner after we booked the room and they were very accommodating and helpful. We had a wonderful stay. Especially good bed, WiFi and shower.
Stayed 1 night in Jun 2019
Response from Philip on 21 Jun 2019
Thank you very much for your review.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable bon petit dejeuner
Bon accueil très propre convivial. A conseiller
Stayed 2 nights in Mar 2019
Response from CEO on 27 Mar 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地のよいホテル
バスで10時間移動 、空腹の状態で夜に到着 しましたが、 近くにあるおすすめのレストランまでコーナーが車で送ってくれました。 150ルピーで食べれる朝ごはんがとても美味しかったです。
Stayed 2 nights in Sep 2017

2/10 Terrible

vincent, Toulouse

Liked: Cleanliness
Disliked: Staff & service, room comfort
Greedy amateurs / Amateurs rapaces
Arrivés à 19h, reçu par un (employé / voisin ?) ne parlant pas un mot d'anglais. Retour des proprios (diner en ville? spectacle?) à 23h et pendant tout ce temps et même après, refus de nous donner accès à la clim pourtant prévue dans la réservation sur Hotels.com.(sans parler du petit dej, du wifi qui ne marche pas et des lits jumeaux au lieu du double). Loin de tout, aucun intérêt de dormir là. Excuse répétée indéfiniment : "I got your reservation through Expedia", ça nous fait une belle jambe. Aucun professionnalisme, aucune bonne volonté. Je ne comprends pas le Lonely Planet qui le note en coup de coeur. Aucun intérêt d'avoir de jolis meubles en bois si la base du service est inexistante! Soyez prêts, vous n'êtes qu'une source de revenus, rien d'autre.
Response from Philip Dsouza on 23 Jul 2016
Hello, When the guest arrived we were personally present to receive the guest, we are people who do speak English and tried our best to speak and communicate however you could not understand the same. On all booking sites our rooms are not sold with AC or breakfast and the same is sold at an extra cost which you refused to give. You were directed to the best eatery in town and you did love the food served, regard beds its clearly marked out in the booking site 2 single beds in all rooms that could be put together to make a double bed.