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"Smartments Berlin Karlshorst is for those who travel on a budget. I travel a lot and prefer to stay in apartment hotels. I think this hotel is one of the best in this category. A minute walk to the public transport, 10-15 minutes ride to the city center. The hotel is clean, the staff is very helpful ( special thanks to Ms.Pilar), rooms are cozy and if you need extra supplies, there is a room for that on every floor. Yes, I recommend this hotel, and when again in Berlin will stay at Smartments Berlin Karlshorst. "

"The woman at the front desk was absolutely wonderful and the hotel was very clean "

"It's the only hotel normally available on Expedia in Eberswalde. It's clean, the rooms are good, there is no reception but we are immediately informed about that. In my several stays lasting more than 2 days, the problem was that the rooms are NEVER made up during the stay. At the point that twice I had to go to the local Rossman to buy soap and toilet paper. During my last stay, I had even put their new fancy "Time to refresh" mark over the handle door, it was 8am, someone was cleaning up the neighboring room... but when I was back around 5pm, the room had not been visited. Since there is no reception, I tried to go to the bar/breakfast room downstairs, but it was locked... Rossman saved me again, but that's not the way it should be!"

"It was a great experience and I enjoyed the experience "

" clean hotel"

"We had a great stay. Location is fantastic. The view from our room was the best❤️"

"Clean room, friendly staff"

"The room was very good, but i thought the bathroom is in the room, which wasnt, on the quadriple room that i reserved was mentioned Bathroom, which makes you think its in the room, but hnfortunately it was outside. Not a big of a deal, since we stayed just one night. Otherwise, the breakfast was very very good. "

"The room was clean and neat. Affordable. "