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"Very clean and very friendly staff! A bit out of the way but in a beautiful location, just pay attention to the bus schedules! (They also have a shuttle) The Onsen is very clean and relaxing, overall a wonderful place to stay! "

"Breakfast was delicious and lots of kind foods ! "

"Partner and I shared a room - quite a small space, but totally comfortable for a couple nights! Everything was very clean and tidy, and staff were very friendly. There was a smart TV in the room, and good wifi. They make a good effort for eco-friendliness too! It’s literally a 1-2 minute walk to Aizuwakamatsu Station, and there are plenty of places to eat in the vicinity. They also offer a complimentary breakfast buffet which is lovely! "

"Convenient location, easy parking, decent breakfast. Only complaint is the bed. It was like sleeping on a sheet of plywood. Way to hard with no padding. Pillow was also firm and seemed to be filled with a rice-like substance. Not comfortable. "

"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"Nice hotel "

"Breakfast and dinners were excellent. All the staff were so friendly and helpful!"

"Nice place and good pricing "

"A relaxing stay at this beautiful inn. I would strongly recommend this ryokan for others looking for great food and wonderful onsen!"