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"Fantastic experience."

"Very skilled and helpful staff! All special request handled exceptionally and then some."

"温泉はとても体が温まる。朝食はバランスの良く、大変美味しく頂きました。"

"Good motorcycle parking and access to amazing roads. "

"素敵なお部屋で寛げました。 作りが古めで情緒があって、窓からの眺めも良かったです。"

"インターネットが繋がらない"

"The hotel is not a mere typical hotel but including Japanese elements and so on. You can have amazing Chinese cuisine at dinner and great traditional local food at breakfast at the restaurant. There is a oxygen capsule, corridor decorated with colorful paint, hot spring(not gorgeous) and sauna- tents(outside, option). "

"スタッフの皆様の対応も素晴らしく、お部屋の露天風呂も最高でした。また利用したいと思います"

"Beautiful new hotel a short drive from Fukushima Station. Great breakfast options. Other than the bed being very hard we had a great stay."

"Very clean and very friendly staff! A bit out of the way but in a beautiful location, just pay attention to the bus schedules! (They also have a shuttle) The Onsen is very clean and relaxing, overall a wonderful place to stay! "

"wonderful stay food was good, view was fantastic"

"Our family was very impressed with the cleanliness, staff and the quiet, comfort of the hotel. Loved the pajamas and the towels felt brand new. We would love to stay here again!"

"Good food. Good hotel"

"沒缺點，只是離車站遠了點"

"hotel staffs are super friendly. Breakfast and dinner very good. The outdoor bath is comfortable. Recommend this hotel. "

"Great staff, nice hotel!"

"Great hotel located right next to the station. Good breakfast! Thank you!"

"The staff was friendly and accommodating. The room was simple, but comfortable. The shower pressure was great. The Japanese breakfast was filling and had good options. We enjoyed our stay."

"First time our family booked Richmond Hotel, but very clean and comfortable rooms, we will definitely be back!"