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"Very Nice and friendly hôtel. Spacious rooms and friendly staff. With a lot of personality"

"Nice clean rooms."

"Very comfortable stay at clean and large room with big onsen."

"Fujiwara-san was very amicable and provided recommendations for visiting his region and restaurants."

"Great location, great staff, free drinks"

"This was a great place to stay while visiting my sons family in UBE."

"お部屋も気持ちよく、サービスもよかったです。洗面台の流れがちょっと悪かったので「良い」にしました。"

"綺麗"

"Staff members excellent service and breakfast is great"

"I loved the area around the resort"

"Staff are helpful "

"By far one of the best places we have stayed at in Japan, out of the 5 other places we have been to."

"Everything was fine, except you could not turn the fan off in the bathroom"

"Very clean place, easily accessible, with kind staff."

"The staff were very helpful and friendly, the breakfast was good, and it is very conveniently located."

"Hotel staff was kind."

"This hotel was amazing. The rooms are traditional and you have the use of 5 onsen baths. There was also a free one hour kibuki show which was a highlight. Very funny. Well located and very atmospheric "

"A worthwhile stay for rich historical references "

"Route Inn’s are always consistent with super helpful staff and nice accommodations. "

"Nice staff and very friendly."