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"Nice hotel and friendly staff. Great views."

"Very Nice and friendly hôtel. Spacious rooms and friendly staff. With a lot of personality"

"I loved the area around the resort"

"Easy access from airport, nice breakfast!"

"Beautiful views, several private and/or 2 public onsen options, delicious and filling traditional Japanese meals (breakfast and dinner), lots of free amenities, free valet parking and wonderful hospitality."

"Very clean and staff are amazingly helpful"

"Ok"

"Staff are helpful "

"By far one of the best places we have stayed at in Japan, out of the 5 other places we have been to."

"The hotel staff are very friendly and attended to things promptly and professionally"

"The room is very new and good. I really like the bathroom, it is very spacious and comfortable. But the curtain of the small window near the tv doesn't block the light well, which made the room a bit too bright for me at day break"

"right next to the bus station to the airport"

"Like all hotels in this chain it was spotlessly clean and only a ten minute walk from the station. The breakfast, however, didn't live up to expectations."

"Fujiwara-san was very amicable and provided recommendations for visiting his region and restaurants."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Staff members excellent service and breakfast is great"

"Very comfortable stay at clean and large room with big onsen."

"Wonderful Onsen bath, friendly staff and yummy bowl of ramen compliments of the hotel. "

"満足でした"