Umalas Hotels, Kerobokan

"Absolutely loved staying here and will be back one day"

"A neat and modern townhouse in quiet and nice area. Walking distance from the very nice 7:00 am breakfast cafe. By motorbike taxi you are only 10 Min away from beach clubs , restaurants ,… Its a rare find and I will sure go again ."

"Expedia booking showed free breakfast and reception desk agreed. However, I was later told I had to pay for breakfasts. I was given mouldy towels and linen. When housekeeping changed them, reception told me I had to pay for cleaning of mouldy towels and linen."

"When we booked this room, we had the choice between a double or a twin room. On arriving, we were advised that the room choice we chose only comes in twin (despite the website giving us an option for double). We had to pay to upgrade- which the hotel offered at a discount rate. Despite this initial issue, our stay was perfect. The hotel was quiet and secluded- away from the busy hustle and bustle of the main streets. It was a close walk to all amenities such as food, supermarket, fruit/veg and...

"Nice, modern and tidy room with functional table and shelfs for cloth. Modern TV to watch own Netflix etc. Friendly staff. Not many restaurants or cafes around, but one with nice food across the street. Pretty loud due to heavy traffic at this crossing + 2 very active roosters. But AC is pretty silent and effective. "

"BEWARE! Do not stay here tourists! I found insects crawling on my bed. There were toe nails on the floor! I found blood on the sheets. This is the worst hotel I’ve ever stayed in. Staff is also rude, especially the guy who wears glasses and has no hair. Told him my ac wasn’t working and he came and started shouting at me. Worst stay ever! "

"Great place, lovely furniture and loved the shape of the room. The energy was amazing. Very helpful people "

"Loved the private pool and attentive, friendly staff"

"Spettacolare "

"Soooooooo good ! It’s best place in my life"

"Overall a lovely place to rest and relax!"

"The staff is nice and the hotel rooms are pretty spacious with all the essentials provided. Yet there's not much point in that because hot water kept quitting. First, they had a water heater issue for 2 days and cold water came out of both taps. Then they fixed it for a day and then the water stopped entirely. Very poor maintenance of the property. Also, the elevator broke down on the day I had checked out with my luggage, but the staff helped me carry it downstairs. The restaurant offers some...

"Very quiet property. Very nice people . I booked the cheapest room so it was a bit outdated . Book the one with the pool it looked way nicer it was next door to me. "

"Great rooms. Incredible staff service. Foods were delicious. "